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“amazing experience”

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Manuallaya -The Resort Spa in the Himalayas
Ranked #10 of 115 Hotels in Manali
Certificate of Excellence
Mumbai
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“amazing experience”
Reviewed 19 June 2014

i stayed at the resort with my family in june 2014.the hotel is beautiful. the staff is very friendly and helpful specially the front office manager Mr. Sanjay Kashyap. He did everything possible to make our stay comfortable also arranging a vehicle for transport. The buffet spread was lavish but the soups were watery and tasteless. breakfast was amazing. overall excellent experience.

Room Tip: sunny side cottage is beautiful but families with older people must avoid as the bedrooms r n the 1s...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mala B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puneetbhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas, responded to this review, 20 June 2014
Dear Guest,

Thank you for your wonderful review and choosing to stay with us.

We are truly humbled by your recognition. The entire team are delighted to know that they were able to add to your experience at Manuallaya, Manali.

Our team combined with our location makes this resort a truly unique destination.

I thank you again for your comments and will share the appreciation with Sanjay Kashyap as well have noted your feed back on the quality of soups served.

We look forward to welcoming you back.

Best regards,
Puneet Bhambi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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501 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (161)
Date | Rating
  • Arabic first
  • English first
  • Russian first
  • Any
English first
Ghaziabad, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 June 2014

"A soft smile can heal hundred wounds"... this phrase is perfectly applicable to this hotel. Every employee greets you so warmly as if you are known to them personally for long. In addition ambiance, cleanliness, food, location, in house facility, games and what not.. you think about it and you will get it. Room service is amazing.. just hang up the phone and service is executed. Buffet offers you variety of mouth watering dishes and cooks always feel happy in serving you fresh cooked food. Waiters are more than eager to serve you on table. Manali is a beautiful hill station and staying with MANU adds "moons" to the memories. View from windows is mesmerizing, you can sit idle for hours together in balcony just looking around the nature and snow clad hills. On part of management what I felt best is they offered me early check in and late check out (as per availability).
When every thing is best, your expectations also become higher.... Spa is not that up to mark as is expected from a hotel of this level. I wish the sincerity of management will soon overcome this lacuna.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dr Sanjeev G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puneetbhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas, responded to this review, 20 June 2014
Dear Guest,

Thank you for your wonderful review and choosing to stay with us.

We are truly humbled by your recognition. The entire team are delighted to know that they were able to add to your experience at Manuallaya, Manali.

Our team combined with our location makes this resort a truly unique destination.

I request you to give me a detailed feed back on the spa as we would like to improve on our facilities. My email is general.manager@manuallaya.com

I thank you again for your comments and look forward to welcoming you back.

Best regards,
Puneet Bhambi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
Reviewed 16 June 2014 via mobile

Hi I visited hotel from 9th-14th June
Hotel has amazing view great food friendly staff ..check in super quick just need to check thinks in bathroom in my case problem was not solved but was given a upgrade .best place for kids. Personal touch by owner Mr Kk Mahagan. If in manali than nothing better.

Stayed June 2014, travelled with family
Helpful?
Thank Taransingh79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puneetbhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas, responded to this review, 20 June 2014
Dear Guest,
Thank you for sharing your kind feedback. It is wonderful to note your stay at The Manuallaya, Manali was comfortable and the team at the hotel helped you to enjoy the experience. We do hope to have you in Manali and at the hotel again soon.
Regards,
Puneet Bhambi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Patna, Bihar, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 June 2014

I had stayed at this resort in 2008, July and had lovely experience. So this time visited with my parents and kids. Resort has expanded in terms of facilities. The gaming area, the gym, the spa and addition of pool all have added to the charm, but the conversion of the small garden srea with sit outs in front of cottage to Helipad was a sore point. The views are amazing, the food ranging from excellent breakfast to good dinner to average in room ordering, The soups were uniformly bad, watery and tasteless.
The overall experience was great, with warm friendly service with exception of check in which was DISSAPPOINTING, rooms not ready at 3pm, we were offered a cottage at backyard but that is a sad place with dampness and zero views.
Manali as such has become very congested, with traffic jams but if u stay back at resort and enjoy the views from balcony with a cuppa in your hands, it is Bliss.
Recommended.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jhapritam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puneetbhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas, responded to this review, 20 June 2014
Dear Guest,
Thank you for taking the time to review our resort. We truly value the opinions of our customers and we apologize that we did not meet your expectations
Providing our guests with the best possible hospitality and service has always been our mission. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.
If you come back to our resort I would love to have the opportunity to speak with you directly, so please ask for me.
We hope to see you again in the future and wish you the very best.
Kind regards,
Puneet Bhambi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 June 2014 via mobile

I love this place. My second visit. Amazing rooms, delicious food, eventful, my wife love the view from the rooms, my son doesn't want to return from here. Must visit. Away from the mall road. Peaceful.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank rpawah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puneetbhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas, responded to this review, 20 June 2014
Dear Guest,

Thank you for your wonderful review and choosing to stay with us.

We are truly humbled by your recognition. The entire team are delighted to know that they were able to add to your experience at Manuallaya, Manali.

Our team combined with our location makes this resort a truly unique destination.

We look forward to welcoming you back.

Best regards,
Puneet Bhambi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Junagadh, India
1 review
Reviewed 3 June 2014

At very good location.Very nice view from hotel,Good recreation activities to do.No need to go out of hotel.Very Delicious food.All facilities u get their like "Swimming pool" , "Gym" , "Spa". Very peaceful location.

Room Tip: " Balcony view room"
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chintan123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puneetbhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas, responded to this review, 4 June 2014
Dear Guest
Thank you for sharing your stay experience.
I am glad to know that your enjoyed the room and the hotel facilities. We do hope to have you with us again.
Warm Regards,
Puneet Bhambi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

One of the best resorts ever seen. Well disciplined staff , Awesome rooms, Beautiful views. Gives u a royal feel. Delicious food. Ever in my life if I visit Manali again, Manu Allaya would be priority.

Room Tip: Super Delux
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Fakhruddin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Puneetbhambi, General Manager at Manuallaya -The Resort Spa in the Himalayas, responded to this review, 2 June 2014
Dear Guest,
Thank you for sharing your feedback.
It is wonderful to read that you enjoyed our hospitality and we do hope to have you back with us on your next visit to Manali.
Warm Regards,
Puneet Bhambi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Manuallaya -The Resort Spa in the Himalayas

Property: Manuallaya -The Resort Spa in the Himalayas
Address: Sunny Side, Chadiyari, Manali, Manali Tehsil 175131, India (Formerly Ambassador Resort)
Region: India > Himachal Pradesh > Kullu District > Manali Tehsil > Manali
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Manali
#2 Luxury Hotel in Manali
#4 Family Hotel in Manali
#5 Spa Hotel in Manali
#6 Romantic Hotel in Manali
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Manuallaya -The Resort Spa in the Himalayas 5*
Number of rooms: 80
Official Description (provided by the hotel):
MANUALLAYA- The Resort Spa in the Himalayas is situated in the tranquil green area of Manali, Himachal Pradesh. The location of the resort gives you a fantastic view of the Beas Valley and the majestic snow clad peaks at the Rohtang pass. The architecture is inspired by the local influences and provides a luxurious and comfortable atmosphere. Six and half acres of gardens have been landscaped at different levels to offer a feeling of tranquility and peace. Two natural streams on either side of the resort really enhance the ambience. ... more   less 
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Also Known As:
Manu Allaya Hotel Manali

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