I booked this hotel from Hotels.com, but on reaching they denied me the room. Seems they didn't check the emails and forgot to make an entry. The phone number was also wrong. After 20min they have allocated me the room and thanks to Hotels.com for their prompt action. There is construction work so dust and sounds are there, even till 8:30pm and after that the guests came in groups were making loud noise in the corridor. The service is not that good and they are not quick, probably hotel is under-staffed and staffs are overloaded, though there are not many people staying in the hotel. Manali Inn is 3 KM far from the Mall and 4KM from Hirimba temple. The rooms have a good view over-looking hills and that's why I booked a superior room ignoring -ve feedback but that was my mistake. Tea-coffee maker was there, but no coffee, sugar or tea so it was useless. Toilets were not that cleaned compared to a 4 star hotel. After spending 2 nights, I had to call Hotels.com again to cancel the booking for 3rd night, but they even could not contact the Hotel's management (as the phone number was wrong). Hotels.com tried lots and mentioned that they did not aware about the construction work and apologized for all the trouble I was having during my stay. Appreciate Hotels.com. After this I will never believe TripAdvisor's feedback and rating as they have mentioned it as 4 a 4 star property. Probably all the feedbacks there were written by the Hotel authorities themselves. (I have stayed in this hotel from 30/Mar to 2/Apr, and will never stay again, it's below standard as per my expectation).
- Official Description (provided by the hotel):
- 4 star property Ideal location: Right on the National Highway facing river beas & greenery (Buses stops at the gate on request) Hotel centrally heated,comfort of two lifts, Huge parking to accommodate several Buses & Cars,24-Hrs running Hot & Cold water,Full electricity back-up,For health conscious people – R/o plant fitted, Well stocked Bar Well Equipped Conference hall with OHP/ LCD/Multimedia Projector, Capacity of 200 in Theater Style ,Rooms fitted with latest magnetic card operated locking system keeping in view security arrangement of the guests,Apple orchard for outdoor Cafeteria/ Parties & Bonfire arrangements, Hotel famous for excellent food (Excellent team of Chefs), Best commercially & professionally managed Discotheque with regular DJ,Besides regular attractions i.e. Video Games, Pool Table, Jacuzzi, Gym etc. we also have the services of Photographer, in- house Travel Desk and & Kerala Massage (on request ) Safety deposit vaults ... more less
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- Also Known As:
- Manali Hotel Manali