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“Its always to stay @ any guest house insted of this Hotel”

Hotel Surya Excellence
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Hotel Surya Excellence
Ranked #19 of 28 Hotels in Jammu City
Ahmedabad, Gujarat, India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Its always to stay @ any guest house insted of this Hotel”
Reviewed 7 January 2013

A worst experience with this hotel...we've stayed for 1 night from 2 JAN 13 - 3 JAN 13...1. Rooms were not clean, cockroaches are normal and free of charge
2. Food and room service is ridiculous.
3. staff is just there for being there and most of the staff were kids. surprising to me after i heard that child labor is abolished.
4. No value for money
5. do not stay there if you are with your family

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shalin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Pune, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 July 2010

I stayed in the hotel with my family just for a night. The hotel is big and clean. though the room was AC, but the AC air was coming only to the corner of the room. Room service was not so good. Staff is always looking for tip. Food was cheap and ok. Overall a budget hotel and nice stay, if you are not looking for service.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SuhelSheikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2010

This is a large, inexpensive hotel, perfect for one or two nights if you are passing through. A lot cheaper than the other hotels recommended in my guidebook. The staff were very friendly and the hotel very clean.

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bangalore
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 December 2009

1. Rooms were not clean, cockroaches are normal and free of charge :)
2. Food and room service is ridiculous.
3. staff is just there for being there and most of the staff were kids. surprising to me after i heard that child labor is abolished.
4. No value for money
5. do not stay there if you are with your family

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank catwomanBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Delhi NCR
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 February 2009

in one word i can say i have wasted my money, my trip in staying this hotel. Walls in the Rooms are stapled with a iron sheet & they can anytime come out & can fall on you. I arrived this hotel directly after a regular drive of 10hrs & i thought i will be relaxed once i check in to the hotel but it was completely opposite as Front office staff are very very rude & never stop arguing on small issues after complaining to GM i thought now every thing will be in its place but he also cant handle the things properly & as same as front officers even not listening to me that what all problems i am facing with them. he only repeating one sentence "This is business so cant do anything". I have checked out around 2.30pm & the check out time was 12.00 they charged full day rent only for 2.5hrs stay. the same is also informed to General Manager of the hotel but he again says the same sentence "This is business so cant do anything". Anyways by all this i thought this hotel is searching for clients and once client gets in they will purely try to take out there money with there clothes. At the time of check out, i was standing on the reception to clear my bills & in the mean time the hotel staff took my luggage out of the hotel & left there & waiting for there tips, i told one of the waiter to be there with my luggage until i clear my bills he looks at GM & Gm says no he will not go out of the hotel you have to take care of your luggage. I & my wife were very upset & decided will never visit near to this hotel also.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aadhararora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
b-40, path no. -7, jamuna nagar, sodala, jaipur, rajasthan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 November 2008

it was a very nice hotel, with enough luxuries at reasonable price. it was nearly a 4 star hotel, with very good interior. the food was too good. eye capturing scenes from the roof. tere was a showrrom also in the hotel premises for shopping.

  • Liked — interior of the rooms
  • Stayed June 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Romy0070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Surya Excellence

Property: Hotel Surya Excellence
Address: Below gumath, Jammu City 180001, India
Region: India > Jammu and Kashmir > Jammu > Jammu District > Jammu City
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant
Hotel Style:
Ranked #19 of 28 Hotels in Jammu City
Price Range (Based on Average Rates): £
Number of rooms: 27
Also Known As:
Hotel Surya Excellence Jammu, India

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