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All reviews mr omer heated tiles special feeling the owner suite room wonderful hotel home away from home tasty food local sightseeing homely feel booked hotel wonderful trip special thanks heaven on earth the entire trip airport pickup helpful person
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Reviewed 6 June 2016

We checked in to this place after a terrible night at another hotel. It was such a pleasant experience that we regretted having wasted a day. I guess it was just then renovated. We asked for a double room but they gave us a family room with two bedrooms of double bed each. Plus there was a dressing area. But the highlight was the bath. The fittings were all sparkling new and the space was as big as a living room. The staff were extremely courteous. Breakfast was good and we were wrongly informed that even dinner was complimentary. While it turned out to be not so, they still didn't charge us when we told them of the misinformation. Looking forward to staying here again.

Date of stay: July 2015
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank RadhikaV33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omer s, Owner at Hotel Mirage, responded to this reviewResponded 7 June 2016

Dear Radhika,
Thank you for taking the time to leave us a review.
When our Guests say they wish to visit again or recommend us to their friends and families, it is the greatest reward we could ask for. We understand how a very small unpleasant incident can completely ruin your holiday, which is why we take every precaution to make sure every aspect of your holiday is pleasant and you feel physically and mentally relaxed.

We are delighted to hear you wish to visit us again and we look forward to it. Thank you for choosing Mirage.

Best wishes,

Omer Shah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2016

We stayed at Mirage Hotel for three days from 25.05.2016 to 27.05.2016. It is just 1.5 km from the famous Dal Lake. This is a nice boutique hotel with 20 spacious, well furnished and clean rooms with nicely maintained gardens. It was one of the most memorable holidays we had. Right from the reservations to transport for entire tour of Kashmir, Mr Zulfikar Ali, the Manager, gave us the right and great deal. At the restaurant Mr Zulfikar ,Mr Mudassar and his team did a fantastic job of serving us in the best possible way. The whole staff is polite and well mannered. Even the housekeeping department and room service gave us a great service. Food is very good and the buffet spread was very extensive ranging from bread butter jam, parantha, Omlet and bread, chole –puri, juices, Tea and coffee ,cornflex ,fresh juices ,cakes ,rolls ,sweet buns ,cut fruits, puri bhaji ,etc!!
They serve dinner in the garden as well as in your rooms.
The hotel has 3 small gardens which are well maintained with beautiful and fragrant flowers all over…
We truly had a gala time at mirage!
Cheers and kudos to the team!!

Room tip: tip : deluxe rooms are more spacious.
Date of stay: May 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank parabramesh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omer s, Owner at Hotel Mirage, responded to this reviewResponded 6 June 2016

Thank you for taking the time to leave us a review.

We are grateful for all the compliments and encouraging words.
We are very pleased to know that you did indeed feel like Mirage was your home in the valley.We are extremely grateful for such a positive review.We are extremely honoured and humbled by your compliments and kind words. It has been a very encouraging and rewarding experience to read your review. We will make sure to pass on your encouraging words to all our Staff.We strive to provide an experience that differs from the usual commercial Hotels where the whole experience feels a bit clinical. We are extremely pleased to know you felt at Home during your stay at Mirage.
Thank you for choosing Mirage.

Best wishes,

Omer Shah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2016 via mobile


This hotel is the kind of hotel that puts 5 star hotels to shame.....We were exhausted from travelling the entire day but the pleasant smile on the face of a staff member welcoming us made us feel comfortable....Our driver,Mr.Salim,was highly experienced......With a luxurious room,variety of food,quick room service,this place is perfect for a vacation......

Date of stay: May 2016
Trip type: Travelled with family
1  Thank Syamantak D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omer s, Owner at Hotel Mirage, responded to this reviewResponded 4 June 2016

We are extremely grateful for such a positive review. We are very pleased to know you enjoyed your stay at Mirage.We are extremely honoured and humbled by your compliments and kind words.It is when we receive reviews such as this we feel extremely honoured and rewarded.We are honoured to know you consider our property to be at par with 5 Star Hotels. Our aim is to provide our guests with a service only the best 5 Star hotels can provide for an affordable price.

We are grateful for your compliments and we hope to see you again in the near future so we can provide you with an even more memorable stay.

Best wishes,

Omer Shah

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Reviewed 25 May 2016

Its an absolute relaxing place in the city. With luxurious size and well maintained suites its a perfect place to spend some quality time over here. Its little inside making this place relaxing. The staff is very courteous and the service is very prompt.
A special mention for the manager Mr.Zulfikar bhai, not only did he make our stay worthwhile but i owe my kashmir trip to him as he got me done booking for 2 of the most beautiful resorts in Pahalgam and Gulmarg. The tempo traveler, he arranged was also good and the driver Naseer was an extreme quite and a very descent person a very very safe driver.
If there's any space for improvement its in the food.

Room tip: Rooms in adjoining building are better
Date of stay: May 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank 81Vishal12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omer s, Owner at Hotel Mirage, responded to this reviewResponded 27 May 2016

Thank you for taking the time to give us a review.

We are pleased to know you enjoyed your stay at Mirage.We strive to make our guests feel at home and it is very rewarding to know our efforts are being appreciated.We are extremely grateful for all your compliments. We are also grateful for your suggestions and we would like to assure you we will pay special attention towards the input provided by you.We have always taken the feedback from our Guests very seriously and done everything to ensure our Guests are comfortable and feel at home.

Thank you for choosing Mirage. We hope to see you soon in the near future. We believe you will be very pleasantly surprised to see how far we have come since your last visit.

Best wishes,

Omer Shah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2016

Hotel Mirage is a breath of fresh air!
Very hygenic, very courteous and polite.
Every requested attended to promptly and handled to 100% customer satisfaction.
The washrooms, linen, main room all spotless.
The complimentary Kashmiri Qawah was amazing
All staff, manager super trained and polite

Room tip: The suite room is good but could get noisy owing to campfire facilities.
Date of stay: May 2016
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Sangeetha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
omer s, Owner at Hotel Mirage, responded to this reviewResponded 26 May 2016

Thank you for taking the time to leave us a review.

We are grateful for all the compliments and encouraging words.

We have always believed in complete transparency and honesty and our greatest reward is positive feedback from our Guests.Thank you for describing our Hotel as clean, green and serene. We understand, the most important aspects of a comfortable stay are cleanliness and a peaceful ambiance. It is encouraging to know our efforts do not go unnoticed. We are very grateful for your compliments and we hope we get a chance to serve you again in the future.

We hope you will visit us again soon so we can give you an experience far more luxurious and enjoyable than the last. Thank you for choosing Mirage.

Best wishes,

Omer Shah

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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