Yes, Being a hotelier, I found this hotel a very basic one.
Bed warmers are there, which we found really useful
Situated in front of "Dal Lake" and very convenient Location.
Easy to walk to anywhere in the city. there are many shops and restaurants are situated nearby.
Friendly Manager. Some staff are friendly.
Not so good things
STAFF - I don't see anything wrong with these poor staff. But they need training. I wonder whether they have attended a single training program in their entire life. And the hotel is over staffed. I am sure it is. When ever we come to the lobby we can see there are 6 - 7 staff members are idling in the lobby. You will also see the room boy is in the reception next day.
But one thing. Manager is Quite good, hospitable, and Friendly.
RESTAURANT - Average. The chubby guy acting as the restaurant in-charge has no qualification to be there. First day when we entered to the restaurant he asked us, which travel agent ? I said, I directly booked the hotel. it is a walk in. he answered... Nahi Nihi Nahi (NO NO NO... go go.... you cant eat here....) he were surprised the way he spoke, and finally when we stepped out, the chef came and asked us to come back. Waiters are serving Onion dosa instead of Paneer dosa. Foods are a bit too oily. and many more.
Rooms were noticed all days and noticed the restaurant staff are shouting loud in the ground floor at night.
Had to remind 4 times for toilet papers and it was not available for two nights
Better if you can make a bidet shower as it is necessary for Asians.
Dear Management, I think these things can be solved easily if you pay your attention more on these focused areas.
All the best !
- Also Known As:
- Hotel Malik Palace Srinagar, Asia - Kashmir