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“Excellent Hospitality”

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New Jacquline Heritage Houseboats
Ranked #3 of 132 Hotels in Srinagar
Certificate of Excellence
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Hospitality”
Reviewed 30 June 2014

No doubt one of the best stay... I would prefer the location (Nigeen Lake) more as most of the tourist go to Dal Lake for stay out of craze but Dal lake becomes very clumsy. Hospitality is excellent particularly Manzoor Bhai, a very nice and wonderful person. Food too was above expectation. Regarding houseboat....a very cozy place to stay....awesome interiors.
Altogether one of the best experience of our trip.

Stayed June 2014, travelled with friends
Review collected in partnership with this hotel

Helpful?
5 Thank SouvikSonali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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453 reviews from our community

Traveller rating
    353
    87
    10
    2
    1
See reviews for
212
126
10
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2014

If you want to have a houseboat experience, please visit this place... It was an awesome time spent here... Superb hospitality, neat and clean rooms, food just like home, arrangement for any thing you want... Nice and humble owner, Mr. Samiullah and a very sweet and awesome care- taker, Manzoor Bhai... Wonderful stay.. Keep up to your good work... Highly recommended... Thumbs up !!!

Room Tip: Ask for the houseboat directly under the management of Mr. Samiullah !!!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SaurabhPriyanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2014

One of the Best and Fine Houseboats in Nigeen Lake , Awesome Food very Courteous Staff and No Doubt Mr. Sami the Owner of Houseboat is wonderful Host . I highly recommend this Houseboat who wants to have luxury stay with calm and serene beauty around . 5 stars Wpnderful doing Keep Up the Good Work ! All the Best

Room Tip: There all rooms are very large with additional bed
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
6 Thank Maryam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 June 2014

Can do better with food and room facilities. The hospitality of mr akbar was very good. The houseboay need to provide proper toiletries and water supply.
The interior of thw houseboat was very nice and lake is also very quiet.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Nilesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jacquline H, Manager at New Jacquline Heritage Houseboats, responded to this review, 24 June 2014
Dear Guest, 



Greetings!!!!!!



Thank you for taking time and posting a review.



It was a privilege to have your stay with us at New Jacquline Group Of Houseboats.




We are glad to learn that you liked our houseboat, location and Service Of Akbar Chaha. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

We have taken up your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular food and not to let this be an indelible perception.

We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.

We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.

With renewed apologies,
Samiullah
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 June 2014

Akbar chacha made the stay very homely. Must recommend to all. The food was good and since we had booked 2 rooms one whole houseboat was for us. They gave us packed lunch for the Sonamarg trip and I must tell you that the food was too good.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank manishasridhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2014

My family's two day stay at New Jacqueline was marvellous.

Tastefully decorated, and impeccably maintained by a handful of pleasant, attentive staff members, the houseboat was the highlight of our itinerary and a MUST HAVE experience for anyone who wants to feel Kashmir.

The staff was outstandingly efficient and helpful throughout our trip beyond the two day stay. They were willing to go out of their way to take care of us whenever we needed it. This set a good note for the rest of our holiday.

The serenity of Nageen lake and the astoundingly beautiful night sky are best enjoyed with a cup of Kahwa (traditional kashmiri tea), reclining in a New Jacqueline houseboat.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank PratikaY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 19 June 2014

last year i booked jacquline houseboat for 3 nights and deposited advance money in their bank account.due to some personal reasons i have to cancel my bookings,when i talk to Mr sami he very patiently listen and with in 2-3 days he happily return my full advance payment.owner Mr. Maqsood sir and sami r wonderful people.

Room Tip: u can trust Mr sami and Maqsood sir.
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Stayed July 2013, travelled with family
Helpful?
6 Thank indian_rover33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Jacquline Heritage Houseboats

Property: New Jacquline Heritage Houseboats
Address: Hazratbal Road | Ghat No: 1 Nigeen Lake West, Opp Nigeen Club, Srinagar 190001, India
Region: India > Jammu and Kashmir > Kashmir > Srinagar District > Srinagar
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Ski-In / Ski-Out Suites Airport Transportation
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Srinagar
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — New Jacquline Heritage Houseboats 3.5*
Number of rooms: 4
Official Description (provided by the hotel):
Dear Travellers We have great pleasure in Presenting out " New Jacquline Heritage Houseboats" website as a guide to the many activities and tours we can offer in the valley of Kashmir and Ladakh { Little Tibet}. Our family company - G.N.Madarie & Sons - has peen operating sine 1925 and has considerable professional experience, not only in providing unforgettable holidays in luxurious surroundings on Kashmir's prettiest lake, but also in guiding tourists safely to remote and dramatically beautiful corners of the country. The houseboat is one of Kashmir's greatest attractions. Life on houseboat offers you home comfort, modern amenitiess and your very own staff to cook delicious meals for you. The local vendors, gliding by in their shikaras, provide a floating market of fruit and flowers: an experience not to be missed. A Shikra ( Small Boat ) trip will take you through the waterlilies, to islands alive with kingfishers & past flowers gardens - including the famous gardens of shalimar - which will take your breath awys. Our New Jacquline Heritage Houseboats are moored on the Tranquil Nageen Lake west, 7 Km from the summer capital, Srinagar & 17 Km from the airport. We look forward to welcoming you with garlands of flowers to our lakeside paradise. Your Host Maqsood Ahmad Madarie. ... more   less 
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Also Known As:
New Jacquline Heritage Houseboats Srinagar, Asia - Kashmir

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