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“‘Home from Home’”

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New Golden Flower Heritage Houseboat
Ranked #26 of 131 Hotels in Srinagar
Hannover, Germany
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“‘Home from Home’”
Reviewed 24 July 2013

I waited 25 years to finally get the opportunity to travel to Kashmir and stay on a Houseboat. I picked The New Golden Flower because of its great reviews on Tripadvisor.
I made contact by phone and talked directly to Yakub. He organised everything very efficiently and confirmed by email. He picked us up personally at the airport and gave us a good run down on the town, local situation and places to visit. He is a very gracious and thoughtful man. He has an interesting and balanced opinion of the local situation, he also takes a strong pride in his business and his community and how he presents it to visitors. He is a very impressive person!
We had planned 5 days and 4 nights in Srinigar and were looking forward to a nice relaxing time on the lake. We were not disappointed! The Golden flower proved to be in the perfect spot. It sits in the quiet and isolated Lake Nakim, but only a 10-15 min tuk tuk ride to other main parts of the city.
The houseboat has a wonderful balcony were we sat and Kindle’d away the hours. Our 8yr son dove, swan and boated right in front of us, so we could keep an eye on him. When Mustafa, Yakub’s nephew was home from school the boys played together, which was great. Grandfather and the Uncle’s also organised the boat for him, encouraged his role as a Shikara driver and Grandpa even took him on a trip to the barber’s and the shops. What a lovely family!
The boat had a living room with TV/Music and Wifi and a separate dining room. It had a lot more guest space than many of the other boats. Our room was spacious and traditionally furnished. It had an en suite, which I was really surprised to find and it had hot running water in the bath/shower. What more could you ask for!
Breakfast was simple, with little variation, but it was cooked fresh and to order. We had dinner two of the four nights. The first night they suggested the menu, but were happy to accommodate a different item for our son, who doesn’t like spicy food. The second night we ordered the local mutton Kofta dish, which was cooked beautifully. Service was always attentive and responsive. If there was no one around we would just shout down to the house and someone would be there quite quickly. On the second day we stocked up on fresh fruit/juice and snacks from the market. There is a large fridge in the dining room for guests to use.
Yakub advised and organised a driver for our trip to the mountains. We had a very pleasant day out in Sonamarg. My wife and I ran/jogged the trail to snow fields, while our son took the Pony route. We had the same driver that transferred us to and from the airport and everything was very easy and stress-free. He was very flexible and accommodating. When we arrived in Sonamarg we didn’t feel comfortable stopping at the general car park, it was very dirty and full of touts. We drove a little further along the valley and eventually found a nice hotel to park in.
In conclusion, New Golden Flower (and the two neighbouring family owned boats) is a wonderful houseboat, but what makes it so special is the family that run it. However, it is important to appreciate that this is a house boat, run and managed by a family, a working family. In the winter this is their home! It is not a 5* start hotel, run by an international corporate chain! If you want to spend some quality time, with quality people on a traditional houseboat in a beautiful place, then look no further!
Many thanks and good wishes for the future to Yakub and all his family! We hope your community will eventually find the peace you so richly deserve!

Room Tip: End room was very spacious.
See more room tips
  • Stayed July 2013, travelled with family
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Helpful?
1 Thank Berny2159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houseboat N, General Manager at New Golden Flower Heritage Houseboat, responded to this review, 25 July 2013
July 25, 2013
Dear Guest,
I thank you for taking out time to post a review of us on Tripadvisor. We are delight to know that you loved our houseboat, staff, food and services. I have shared your positive feedback with my team and its a source of motivation for all of us. Such scintillating reviews make efforts worthwhile. We look forward to welcoming you back to our houseboat.

Yakub Dunoo
General Manager
NGF
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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379 reviews from our community

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Traveller tips help you choose the right room.   Room tips (84)
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English first
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 July 2013

We stayed for 2 days in this houseboat in July this month. We talked to Yakub Bhai who is the owner to get this booked. Rooms are good, but food and service is terrible. No one is interested in serving you. You feel like sitting in a horrible restaurant for food. After they keep the food on the table, they completely disappear. Sometime we have to wait for 30 - 45 mins to find someone who can tell us when our food will be ready. They intentionally say that we don't have anything in the kitchen, you have to eat only this today.

Yakub came on first day to say hello and he promised he will come back to give us more details about places to see and how to go about in srinagar. Post that he was absconding. At night we needed some help, we called him and he did not even pick up his phone.

Good that we had done some homework before we landed there, which came handy.

I have seen many reviews here, where people have written he is helpful. I feel he helps only foreigners not people from India.

Bathrooms and rooms are typical with doors not having latch, bath room floors being dirty etc.

Never think of staying in such a place.

  • Stayed July 2013, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
8 Thank Avienaash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houseboat-In-Kashmir, General Manager at New Golden Flower Heritage Houseboat, responded to this review, 20 July 2013
Dear Management Team,
First of all greetings from Houseboat New Golden Flower.

Secondly, i have received a review from Mr. Avienaash in which he have mantioned few points which i disagree. The points are as below:

1. Food and service is terrible
2. No body is interested to Serve
3. It takes 30/45 minutes to serve
4. Yakub is not helpful
5. Bath rooms/ Rooms are dirty

As long as food and service is considered we serve the best quality of food than other competators as well provide service for 24 hours

We have 2 boys who look after every guests in the Houseboat

In houseboat we prepare food only for those who stay in houseboat so whatever we cook is fresh and is home cooked.

If the management team will go through previous reviews you can see people appreciate my job as i personally help them and guide them maximum i can do.

Mr. Avienaash is the first guest who have complaint about the rooms as well bath rooms.


Summery:

As per the policy of management team we care equally to everyone International or domestic tourists. Mr. Avienaash has mentioned that we pay more attention to foreigners which is not truth. For us every guest is very important who stays in our houseboat.

We have engaged 2 boys in our houseboats who look after every guest in our houseboat. Perhaps we are the only one in the area who provide services for 24 hours days and nights.

As long as myself (Yakub) is concerned i help maximum and guide everyone who stays in our houseboat. Pease go through the previous reviews of our guests who stayed since October 2012 till date and check it please what they wrote about my assistance. Whatever is possible i do that and try that no guest should suffer.

Mr. Avienaash, has sent me mail in the month of May 2013 regarding the Room and first hand i replied and the booking was made on 25th May against the down payment. He had already booked the hotels in other destinations so there is no question arising for my assistance. Even though he manage transportation by himself too. I met him on the very first day and had a conversation with him. There was no need of mine to Mr. Avienaash. So i was busy with other guests who need my hep. I may remind Mr. Avienaash that during his stay in our boat there were other guests and they have not complaint regarding the food and service. We provide breakfast and dinner as per his order and serve him in best way.

Dear Management Team, as per the records 101 said excellent, 7 said very good, 2 said average, 1 said poor and Mr. Avienaash is alone who said terrible therefore, i have a doubt because majority has not such complaint regarding the Food, service and rooms. So i pray to Management to delete this review as it has proved that this review is baseless and indeed based on untruth.

God Bless Tripadvisor

Warm regards

Yakub Dunoo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 July 2013

The stay at Houseboat new golden flower turned out to be the best part of holiday in Kashmir. It gave us the most lovely cherished moments of our trip. It provided a beautiful view all around surrounded by the serene nagin lake. The host of the houseboat Yakub ji and his staff was very friendly and welcoming. They treated us with great hospitality which anybody cannot even get at big five star hotels. Food was nice. The taxis and drivers were all arranged within minutes by Mr. Yakub. This stay formed an unforgettable experience for us as staying at the houseboat took a preference on seeing the city. I will definitely recommend Houseboat New Golden Flower to my people when they visit Kashmir.

  • Stayed June 2013, travelled as a couple
    • Value
    • Rooms
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Helpful?
1 Thank purvamujumdar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houseboat N, General Manager at New Golden Flower Heritage Houseboat, responded to this review, 6 August 2013
Dear Guest,
I thank you for taking out time to post a review of us on Tripadvisor. We are delight to know that you loved our houseboat, staff, food and services. I have shared your positive feedback with my team and its a source of motivation for all of us. Such scintillating reviews make efforts worthwhile. We look forward to welcoming you back to our houseboat.
Yakub Dunoo
General Manager
NGF
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gauteng
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2013

We stayed here at the Houseboat New Golden Flower for 5 days. Staying in Nagin Lake with Dunoo family was one of the best experiences I have had whilst on travels.. Yakub Dunoo was an amazing host and provided tasty authenticf ood and copious amounts of tea and biscuits! We also had a driver available when we wanted (Zahoor) who took us where we wanted and we had tremendous chats, ziggy-ziggy! With a clean western toilet, spacious room and good views I can't complement this house boat stay enough. If you looking to see the great outdoors this is the ideal place. We visited Gulmarg to see the Himalayas by foot and by horse back and also went to Pahalgam to see Mini-Switzerland and also managed to take in the local temple and heritage gardens. The natural sights and walks were amazing and we were also given free Kashmiri tea. We will certainly recommend Houseboat New Golden Flower to our friends and relatives who are interested in visits to Kashmir.. Thank you for a great time New Golden Flower.
I recommend the Houseboat New Golden Flower to anyone ANYTIME.

Room Tip: I found all rooms to be good...Back rooms are bigger though.
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  • Stayed December 2012, travelled with friends
    • Value
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Helpful?
2 Thank Blessed59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
1 review
Reviewed 16 July 2013

nice location and view, not very far away from city centre. clean accommodation. there are some mosquitos, but they're not really annoying, and there are protective nets. however, best to have repellent with you (afterwards, it's a lake :-)). staff very friendly and helpful.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank Florinu_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kochi (Cochin), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 July 2013

This was probably one of my favourite places in Srinagar. I loved everything about it, from the richly decorated carpets, to the obliging and hospitable staff. The view from New Golden flower was spectacular. I am glad I chose to stay here rather than the over crowded and commercialized Dal Lake. The wares hawkers were amusing and not overbearing. The food was delectable and promptly served. I would definitely go back.

  • Stayed June 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ninaprasad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 July 2013

New Golden Flower was a wonderful hotel and a unique experience. Ayup made our trip to Kashmir one of a kind and unforgettable. He took us hiking every day and arranged transportation for anything we wanted to do. The entire staff accommodated anything we asked of them.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mallory D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New Golden Flower Heritage Houseboat

Property: New Golden Flower Heritage Houseboat
Address: Hazratbal Road | Shikara Ghat # 2, Nigeen lake, Srinagar 190006, India (Formerly New Golden Flower Group of Houseboats)
Region: India > Jammu and Kashmir > Kashmir > Srinagar District > Srinagar
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#8 Best Value Hotel in Srinagar
Price Range (Based on Average Rates): £
Number of rooms: 3
Official Description (provided by the hotel):
Houseboats are unique in the world to Kashmir valley. For the visitor to Srinagar, staying in a houseboat is an out of world experience. The houseboat came into being during the British Era, when the Maharaja of Kashmir refused them permission to build on dry land. The resourceful Britishers took to the water, living in ornate houseboats. The style has hardly changed from the first houseboat built by Mr. Conard in 1888 right down to boats being built today and since then the houseboat become mascots of Kashmir Tourism and gained a worldwide acclaim. If your dreams include a sojourn on a houseboat in Kashmir, Kingfishers darting between the blossoming lotus and snow-capped mountains lining the horizon and each day concluded by a sunset of copper and gold, then imagine yourself on Nigeen Lake. Nearly two miles in length and overlooked by the imposing ruin of the Hari Parbat fort. Our boats are categorized in the Deluxe category. For unsurpassed value and an unforgettable holiday, we invite you to relax as Kashmiri prince in the carefree atmosphere of the New Golden Flower Heritage houseboat and enjoy the timeless majestic scenery of the Himalayas for yourself. We take pride and pleasure in providing the finest of houseboats experiences blended with the expertise necessary to enjoy Kashmir to its fullest potential. ... more   less 
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Also Known As:
New Golden Flower Heritage Houseboat Srinagar, Asia - Kashmir

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