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“GREAT EXPERIENCE”

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Heevan Resort Srinagar
Ranked #9 of 129 Hotels in Srinagar
Certificate of Excellence
Borivali, Maharashtra, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“GREAT EXPERIENCE”
5 of 5 bubbles Reviewed 10 September 2013

I had one more fantastic experience at Hotel Heevan resorts at Srinagar. We organised a respiratory conference at medical college & all guest faculty which included senior physicians from Mumbai stayed at Hotel Heevan,
fantastic view, newly renovated rooms & courteous staff made the stay even better.
food was excellent.
i would surely recommend this place to every body for your next trip to Kashmir.
my group after th emeeting went to Heevan at Pehalgaon & the expereince was exactly as expected.
it is the place to be for holiday or meeting, leisure or business purpose.
keep it up Heevan

Room Tip: hotel is undergoing major renovation & rooms at the groud floor & 1st floor on the reception...
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank drAgamvora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, 11 September 2013
Dear Sir,

It was indeed our pleasure to have you stay with us and to be of service to all guests which included senior physicians from Mumbai.

I am glad to note that you have peaceful & relaxed environment at our property at Pahalgam after the meetings and also happy to note that the Heevan Resort provided you with every bit of relaxation that you were looking forward to after the conference at the medical college. Your kind comments are shared with Heeven team and the are equally delighted.

We would love to have the pleasure of seeing you as a regular guest and look forward to your next visit and wish you the best in your personal endeavors.

Should you require any assistance in future, kindly do not hesitate to contact us on info@ahadhotelsandresorts.com.

Kind regards
Basharat Khan
Corporate Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

344 reviews from our community

Traveller rating
    155
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    7
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See reviews for
209
58
5
9
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (100)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Bombay
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 7 September 2013

Great Hotel.
Courteous and cooperative staff.
Excellent food
Great Ambiency
Clean rooms
Good location
Peace , quiet and Tranquility

The staff was very cooperative, courteous and ever willing to serve. The location, hotel's ambiency and staff really lived up to the name of the hotel i.e. "Heevan" which is derived from the word "Heaven". If you are in Srinagar then don't miss the opportunity to stay here

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nikhil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, 9 September 2013
Dear Guest,

Warm Greetings from Heevan Resorts Srinagar!!

I am delighted to read that you had a pleasant stay at the Heevan Resorts Srinagar. Thank you on behalf of my team for your kind words.

We believe in providing superior quality of service to all our guests and are grateful to you for sharing your appreciation towards this endeavor. I have personally complimented Chefs and entire Heevan team for providing such good service to you.

We all sincerely await the opportunity to welcome you once again.

Best Regards,
BK
Corporate Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 September 2013

We had a week long stay from Aug 06, to Aug 11'13 in Kashmir. We stayed in the three properties of heevan resorts organised for us by Mr Ashutosh Raina. Location wise heevan resorts pahalgam was excellent. It is situated just at the bank of the river, thus one gets to sit by the side of the river which is just amazing. The staff at heevan resorts srinagar was extremely nice and helpful. They took care of all our needs. My daughter fell sick during the stay, they arranged for a doctor as well. Few staff members like, Mr Bilal (Front Office), Shabir (Housekeeping), Tariq and Riyaz (F&B) were extremely helpful all through our stay. I would recommend these hotels for scenic view and helpful staff.

Stayed August 2013, travelled with family
Helpful?
1 Thank Priyankag9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, 7 September 2013
Dear Sir,

It was indeed our pleasure to have you stay with us at our all three properties on different major destination of Kashmir and to be of service to you.

I am glad to note that you had a wonderful stay at the all three properties.and enjoyed every part of experience starting from the location, facilities and the service. Ensure I will share your comments with all Heevan Team.

We would love to have the pleasure of seeing you as a regular guest and look forward to your next visit and wish you the best in your personal endeavors.

Should you require any assistance in future, kindly do not hesitate to contact us on info@ahadhotelsandresorts.com.

Warm Regards
BK
Corporate Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2013 via mobile

I stayed for 4 nights at the Heevan Resort and I had a great relaxing time. The rooms were very nice and clean and the Internet and hot shower was appreciated. The melas were great and room service was very prompt. All the staff at the hotel were extremely friendly and helpful especially Bilal, Majid, Shabir and Owais. I would recommend this for a little bit of luxury while traveling around Kashmir.

Stayed August 2013, travelled solo
Helpful?
2 Thank Jo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, 26 August 2013
Dear Guest,

Warm Greetings from Heevan Resorts Srinagar!!!

It was great to read the positive feedback about the Resorts, its recreational facilities, our team and the services offered by them. Your feedback is very encouraging and will inspire us to continue creating moments of joy for our guests

We are delighted that your overall experience at the hotel was a pleasant one. We would like to see you soon in future we are sure that you will have a pleasant experience with us.

Looking forward to see you soon.

With regards,
Basharat Khan
Corporate Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coonoor, India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 13 August 2013

My wife and I had a week long stay at their 3 properties and overall it was a good experience. This was actually off season and the occupancy was meager. The entire staff was very cooperative and overall we enjoyed our stay, even though there was a nagging hot water problem in our bathroom. Even after we returned after 4 days to the same room, the problem remained unfixed. Food is awesome at all the three resorts, though complete menu was not maintained due to thin occupancy. Our tour driver, Shabbir Ahamed, provided by them was a very good driver and very courteous. Since we don'y speak much Hindi and he lacked English, we had difficulty in communication. We found him a little slow starter. May be it was Ramadan time and he was fasting and we are a senior couple used to early start in the morning :)

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vjrnair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, 14 August 2013
Dear Guest
Greetings from Heevan Resorts Srinagar!

Thank you for sharing your experience from your recent stay with us on Tripadvisor.

I am pleased to read that you enjoyed your experience with us and you were happy with the services provided by our colleagues. I am also delighted to read that we were the part of your Anniversary celebration. Thank you for celebrating this important occasion of your life with us. I wish you both a happy married life together.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Ahad Hotels and Resorts Srinagar Kashmir.

Sincerely
Basharat Khan
Corporate Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 August 2013

We stayed here for 2 nights and our stay was really nice. The room service is very good and hotel has very good lawn, badmintton court where we spend quality time.
The food was also good and the service is very promopt. The hotel is at good place and nice locality and the shopping areas/gardens/daal lake are near to this hotel.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VikrantDesai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, 13 August 2013
Dear Guest,

Thank you for sharing your experience from your stay in June with us at Heevan Resorts Srinagar.

I am delighted to read that you have liked the hotel location, recreations and food. Thank you for the feedback and mentioning many positive elements about the resort.

Your kind comment about our colleagues highly appreciated. I have shared your comment with them and they are very happy to hear that their efforts has been recognized by our guests and you had a wonderful time with us.

Should you find yourself in Kashmir in the near future, please do not hesitate to contact me at info@ahadhotelsandresorts.com and I would be more than delighted to welcome you to the Ahad Hotels and Resorts Srinagar Kashmir! which have properties at all three major destination of Kashmir. We look forward to welcoming you again to

Sincerely
Basharat Khan
Corporate Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, Dubai, United Arab Emirates
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 August 2013

I choose this hotel based on the reviews on the TripAdvisor. While we checked in, we were allotted the Deluxe room facing the back garden. After requesting, the Office Manager Mr Bilal upgraded us in the Suite with view of Mountains n their lovely manicured garden. The food was awesome and we had the luxury to order Ala carte as it was an offpeak season. Mr Sohail, with his valuable advise made us alter our programme and gave us an additional night stay in our same Suite. Would like to thanks Mr Bilal and Mr Sohail for a memorable stay !!

Yes, the property needs renovation in certain areas, especially the wall paints and carpets etc, but the wonderful hospitality just makes up for small hitches.

Great job, Guys !!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SmitaB75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AhadHotels, Corporate Manager at Heevan Resort Srinagar, responded to this review, 13 August 2013
Dear Guest,
Greetings from Heevan Resorts!

Thank you for your feedback regarding your recent stay. I am happy to read that you enjoyed your stay and the experience exceeded your expectations.

I will share your comments with Suhail, Bilal and rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Should you or friends find in Kashmir in the near future, please do not hesitate to contact me and I would be more than delighted to welcome you to the Ahad Hotels and Resorts Srinagar Kashmir!

Sincerely,
Basharat Khan
Corporate Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Heevan Resort Srinagar

Property: Heevan Resort Srinagar
Address: Gupt Ganga, Srinagar 191121, India
Region: India > Jammu and Kashmir > Kashmir > Srinagar
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Srinagar
#8 Family Hotel in Srinagar
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Heevan Resort Srinagar 4*
Number of rooms: 40
Official Description (provided by the hotel):
Nestled under the mighty Zabarwan Mountains and just 10 minutes walk from world famous Dal Lake, lies Heevan Resort. It is located at an altitude of 1,700 Meters and in the heart of Kashmir Valley - Srinagar. The Luxury Resort is in the vicinity of world famous Mughal Garden- Nishat. Hotel has 40 spacious, exclusively furnished deluxe rooms and suites with all modern facilities. The Hotel has a Coffee Lounge "Samovar", a multi-cuisine restaurant, "Dilkusha", and a banquet hall "Majlis" for nearly 200 people. There is a 24-hour attentive room service, indoor and outdoor games like Badminton and Tennis which ensures you a comfortable stay in the scintillating surroundings of Kashmir. A dedicated travel desk takes care of all your travel needs, arranging sightseeing and other leisure activities. ... more   less 
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Also Known As:
Heevan Resort Srinagar Hotel Srinagar
Heevan Resort Srinagar Asia - Kashmir

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