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“SHAKTI = Worst Experience in Life”

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Shakthi Hill Resorts
Ranked #549 of 652 Hotels in Bengaluru
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
“SHAKTI = Worst Experience in Life”
1 of 5 bubbles Reviewed 19 May 2011

I have been travelling all over India and abroad. At Shakti I had one of worst experience. We were a group of friends who wanted to have a nice stay .But after checking in and stayed found that STAYING IN Shakthi Hill Resorts IS a nightmare and i dont know why the management does not knw the way his employees works and their attitude towards the guests. Order a coffee, you will get after ONE hour.order Beer, you will get it - not the chilled beer. The service boy does not even provide you with the BottleOpener says that he has only one. Order food , no one understands the order, disconnects the phone before the order is fully placed.call three time to order fool. One Mr.Devnath is so stupid if ask for extra empty plates he says they dont give the plates. Totally disgusting. AC does not work propertly. Toilet and bathroom stinks and is unhygenic. Bedsheets are not washed properly. You can see bed bugs.....Service is very very very very very (5*) bad.

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank NAVEEN44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

Traveller rating
    2
    3
    4
    3
    13
See reviews for
9
5
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Bangalore
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 22 May 2010

Worst stay ever. People should never go there. I took my team of 54 people for night stay + day out and I found I have spent the money without getting any value. There is no coordination among staffs, everyone puts the bucks to others. Rooms were dirty, No pillow for the beds arranged, No drinking water in room. no towel, No soap, shampoo, Stinking bath room, rooms and worst is even if you ask the staffs they will blame someone else. Pathetic place. There is a lady called Kala , one old phycho fellow as manager, another middled aged fellow Srinivas(mgr). None of them are accountable and I am not sure whether the owner is still alive to kept them. Either they are paid penuts and or are really a group of lazy ??, This is reflecting in the overall service, maintanance in the place. With complete booking for done in advance for all members and specific instructions given for arrangements when we arrive at 8:30 there is nothing arranged(our checkin time informed was 6:30 PM). To checkin to the rooms it took till 11:00PM. Worst started after getting into the rooms only. The Galaxy sets are some big rooms with nothing inside, mid towns are like some dirty rooms and down town is slum.

We asked arrangements of food in the package and found the hottest (too much chilli) dinner, beggars breakfast with beggars type of treatment from staffs. Their prime intenstion is to make you not have enough, worst food quality and worst attitude of staffs.

In front of me, I have seen guest moving out from the resort stating he waited for a bottle of mineral water for 40 mins and moving out immediately. God save them. . I have my own hospitality biz and it is the worst stay ever in my life.

Santosh

  • Stayed May 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank momomunubul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Bengaluru hotels

Bangalore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 May 2010

As far as my experience is concerned with Shakthi Hill resort, resort is good and the staff is excellent. After coming from long day roaming around bangalore you will be tired and you actually feel like home at Shakthi hill resort. Highly impressed with the staff professionlism and courtesy. Food is very good and they serve you with big smile. All the best.

  • Stayed November 2009, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mohan_kumar5010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 19 January 2010

We are a 20 group of software professional working in ITPL went to Shakthi Resorts for a one day team outing.
When we talk to the resort management over the phone and e-mail, they agreed with us the following rates:

10 % discount on drinks (Other than beer and soft drinks)
10 % discount on Short eats for drinks
Swimming costume at a price of 110 Rs (Costume is must)

However, they forgot all the above commitments and didn't give us a single rupee discount. I had argued with them about half an hour. But they said, they never made any commitments like that. Also, they charged 150 for one swimming costume instead of 110.

This is not the only issue. We reached the resort at 10:30 AM. Nobody was there to welcome us. I went to the reception and informed. Receptionist asked us to wait near to the pool.We simply waited there for 15-20 mins and one lady came. She had shown a place where l we can sit. We sat there. We supposed to receive a welcom drink which was part of the programme. I asked the young lady. "Madam, please give us at least the welcome drink". We waited again another 10 minutes and got the welcome drink.

We have seen the images of three pools in their website and when we asked they said "only one pool is working"

The resort website contains the information and photos about a natural Cave. When we asked about it they said " Sorry sir, it is under maintenance"

11:00 AM. After welcome drink we thought of playing cricket and we asked them for the cricket bat , stumps and ball. They replied that the stationary in charge went to somewhere and only he has the key. We forced to wait another 20 minutes to get the items. BYB, actually u can't play any cricket in their ground because it is very small ground.

11:10 AM. Initially they alloted us an area near to the pool to sit. We started searching for someone to take the order. But we couldn't find anyone. I called the receptionist from my cell and asked to her to send someone to near to us for taking order. After 10 minutes, one gentleman came. We started drinks and ordered for food. After sometime, someone from the resort management came to us and asked us to change the place to some other part of the resort. They said, they are going to put chairs in the new place. We disagreed to change the place.

Somehow, we managed to stay there till in the evening... They don't have indoor games..Also, there are not enough places to play any outdoor games. At shakthihills resorts bangalore, u will get 100% poor service and your money will be 100% waste...

  • Liked — Nothing...
  • Stayed January 2010, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank PriyaBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 8 January 2010

This is the worst place I have ever stayed at , you will find lizards in all the rooms and spiders. We were lucky we did not see any rats. The rooms are too dirty and even the bathrooms are too worse. I advice people not to stay here at all. The resort looks very good from outside but the rooms are very badly maintained. We had stayed in room called galaxy B which was very dirty. The sofas inside are very dirty dont feel like sitting on them. The doors have so many holes also I had to struggle so much to open and close the doors.

The room charges were 1750/- per couple after discount which is not worth at all.

  • Liked — The nature outside the room
  • Disliked — Lizards , ants , spiders and cleanliness in bathrooms and the sofas in the room
  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank achuthintouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, India
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 17 August 2009

We were recommended this place by a relative, and we set off with some trepidation and some eagerness.

There are very few signs on the way that guide visitors to the resort. We spent one hour driving around in circles looking for the resort, and finally found it tucked away in a tiny by-lane that that no signs except for a single bar stretched across the width of the lane.

We stayed in what we assumed were the better rooms - ours had 5 lizards, stains on the sheets, blankets and pillow-cases, unclean sofas (that caused us to itch the moment we sat on them), poor TV reception, and mysterious holes in the walls.

There was no current at the resort most of the time! With the heat in Bangalore, followed by humidity after a spell of rain, the place became almost unbearable. In fact, we left the resort at around 2:30 AM, having endured 8 hours of power cuts and no generator.

The food was God-awfully spicy! Everything that was not supposed to be spicy, was. Everything that was supposed to be spicy, such as the biryani, was tasteless. With the exception of the stuffed kulchas and the french fries, which were mildly tasty (God knows what the kulchas were stuffed with), everything else was lousy. The paneer tikkas, fish, butter chicken were *so* spicy, that even after 60 hours, our stomachs are upset and tongues can barely sense anything.

The service was poor, though no terrible. The staff were completely untrained - I suspect that they were local from surrounding villages who worked there at minimum wage.

A good thing about the place was the cost - a room was 2750 per night, and the alcohol was sold at nearly cost price, with almost no markup.

The ambiance was not bad. A children's play area, a small pond with ducks and geese, plenty of lawn and fruit trees and a view overlooking some portions of Bangalore make the place visitable, but just for a couple of hours.

  • Liked — Price, Views
  • Disliked — Rooms, Food, Service, Amenities, Cleanliness, Basic needs
  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank kunalashar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shakthi Hill Resorts

Property: Shakthi Hill Resorts
Address: Arunagiri Off Mysore Road, Bengaluru 560098, India
Region: India > Karnataka > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service
Hotel Style:
Ranked #549 of 652 Hotels in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:2 star — Shakthi Hill Resorts 2*
Number of rooms: 35
Reservation Options:
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