I killed 5 cockroaches during the night. When I told the manager in the morning he refused to come and check. There is no cloak room for your bag. The receptionist is a lier even refusing to lend me his pen for a few minutes. I asked to see the manager but the receptionist refused to join him telling me that if I was angry I should go to the police station ! When I. Was standing in front of the counter he stared pretending that I was trying to steal his money (even if it was clearly impossible for me to be able to reach it). I don't commend this place for sure and will write to the Lonely planet as soon as possible.