My husband and I are going on a year long trip around the world. I had found this hotel through hostel bookers.com. It seemed to have good reviews so I booked it for 2 nights. Turned out I had to cancel the 2 nights and change the dates for 2 different nights. They wanted to charge me an extra 200 rupees just to change my reservation. I have never heard of a charge to change a reservation. This left a bad taste in my mouth as I am aware that changing reservations are free, so I emailed them back several times to cancel my reservation completely and told them I would find another hotel. They have yet to return my emails and I am becoming increasingly agitated. I am concerned that my credit card will be charged without my husband and I even setting foot in this hotel.
This seems very unprofessional to me, so before you book with 31 south park, be sure you know the exact dates you are staying there, otherwise they will charge you to change your reservations or not get back to you at all!!!More
- Room Service