Booked directly through Mr Desai and stayed for 3 days in Coorg property. Initially it was unimpressive in the reception due to old look but the moment Mr Arun Das, Manager greeted us and explained about the resort with renovation plan, things changed. The team led by Arun took care of each and every guest so nicely, we felt staying at home. Yes, there were frequent power failure but generator back up worked well. All the very best for cynosure group.