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“Professionnel”

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The Zuri Whitefield Bangalore
Ranked #28 of 659 Hotels in Bengaluru
Certificate of Excellence
Annecy-le-Vieux, France
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Professionnel”
Reviewed 5 March 2014

Perfect hotel for a business trip, Service is professional and courteous, spa is divine and airport shuttle was mostly appreciated.
Only small regret, capuccino at the breakfast restaurant could be better :-)

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank v f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulkanwar2001, Executive Assistant Manager at The Zuri Whitefield Bangalore, responded to this review, 6 March 2014
Dear Guest,

Greetings from The Zuri Whitefield,Bengaluru !!

Thank you for staying at The Zuri Whitefield, Bengaluru & taking out time to give us your feedback and valuable comments.

We are delighted that you enjoyed your Stay with us, as well as our various Facilities and the Services we provide at the Zuri Whitefield.Such comments coming from you is indeed of real value to us !

Our priority is to ensure that our Guests get the best possible "Zuri Experience" while in our care.We have passed your comments to our Management Team & Staff; thank you for acknowledging their efforts and hard work.

We hope to see you again in the near future and I would love to have the opportunity to speak with you directly at your convenience, so please ask for me. Wishing you the very best.

Warm Regards

Rahul Kanwar
Executive Assistant Manager
rahul.kanwar@thezurihotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
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English first
Stockholm, Sweden
1 review
Reviewed 5 March 2014

Second time staying for a week.
Second time having the entire management running around apoligizing for misstakes they made.
Their pickup/dropoff service is the worst - standing somewhere in Bangalore waiting for a pickup that never happens trying to communicate with Zuri is the most frustrating experience that I can think of.
Breakfast and food is good, the rooms are nice as long as everything works. If something is broken there is another story.
Quality of soap/schampoo is really poor so I recommend bringing your own.
Not really what you would expect from a Hotel that claims to be 5(7?) star.
Traffic and constant noice from some dumpster destroy the nights.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank moijwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulkanwar2001, Executive Assistant Manager at The Zuri Whitefield Bangalore, responded to this review, 10 March 2014
Dear Guest

Greetings from The Zuri Whitefield Bengaluru !

At the very onset please accept our sincere apologies for the inconveniences caused to you during your stay.

Rest assured that the points you have kindly mentioned have been addressed with the relevant Departments & Management. We thank you for bringing these shortcomings to our attention; this will enable us to improve our service levels even further; we are also looking at revamping & changing few of our products as mentioned in your mail.

Your experience at the Zuri is what matters most to us, and will always remain a priority.

We hope to see you again in the near future and I would love to have the opportunity to speak with you directly at your convenience, so please ask for me. Wishing you the very best.

Warm Regards

Rahul Kanwar
Executive Assistant Manager
rahul.kanwar@thezurihotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastern England
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 February 2014

I stayed at the Zuri for six nights during a business trip, my first visit to India. The hotel is clean and tidy, the food good (with a wide buffet selection at breakfast and dinner). I didn't try any of the other restaurants. It sits near a busy road and although convenient for offices in Whitefield, there's really nowhere to walk to.
I would have given this hotel four, maybe five stars but for one thing: some of the staff. Most are very pleasant, personable and helpful. However, the guy who runs the hotel shop is annoyingly over-the-top. Get within 20 feet of the shop and he's all over you like a rash. Worse was the guy at the front door. On arrival, he took our suitcases on a trolley to our rooms. I took mine into my room and shut the door whilst he helped my colleague. Moments later, there was a knock at the door and there he was, insisting he had to show me my room. When done, he stood there, clearly waiting for a tip. I had no money, was extremely tired and this was the last thing I wanted. Later in the week, the same guy pretty much pulled a bag out of my hand, insisting he had to take it for scanning, but he was clearly only interested in a tip - again. It may be a western view, but for me this isn't acceptable and not what I expect in a higher-grade hotel. Shame, because this aside I liked the Zuri very much.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bhmathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulkanwar2001, Executive Assistant Manager at The Zuri Whitefield Bangalore, responded to this review, 6 March 2014
Dear Guest

Greetings from The Zuri Whitefield Bengaluru !

At the very onset please accept our sincere apologies for the inconveniences caused to you during your stay.

Rest assured that the points you have kindly mentioned have been addressed with the relevant Departments & Management. We thank you for bringing these shortcomings to our attention; this will enable us to improve our service levels even further.

Your experience at the Zuri is what matters most to us, and will always remain a priority.

We hope to see you again in the near future and I would love to have the opportunity to speak with you directly at your convenience, so please ask for me. Wishing you the very best.

Warm Regards

Rahul Kanwar
Executive Assistant Manager
rahul.kanwar@thezurihotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 February 2014

Really enjoyed my recent stay at the Zuri. The room was very comfortable, clean and well stocked. The shower was great, with loads of hot water. The Laundry service was fast and reliable. The staff were all very good - from reception to the buffet restaurant to the Infinity Bar on the second floor.

There was a good choice of food at the buffet restaurant where we ate most days. Breakfasts were delicious too - I even re-discovered my love of peanut butter and jam on toast!

One minor gripe - no draught Kingfisher!! (and even ran out of Kingfisher one night...according to the barman)

All in all, an enjoyable stay and I'd love to be in a position to go back there again.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tommy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulkanwar2001, Executive Assistant Manager at The Zuri Whitefield Bangalore, responded to this review, 28 February 2014
Dear Guest,

Greetings from The Zuri Whitefield,Bengaluru !!

Thank you for staying at The Zuri Whitefield, Bengaluru & taking out time to give us your feedback and valuable comments.

We are delighted that you enjoyed your Stay with us, as well as our various Facilities and the Services we provide at the Zuri Whitefield.Such comments coming from you is indeed of real value to us !

Our priority is to ensure that our Guests get the best possible "Zuri Experience" while in our care.We have passed your comments to our Management Team & Staff; thank you for acknowledging their efforts and hard work.

We hope to see you again in the near future and I would love to have the opportunity to speak with you directly at your convenience, so please ask for me. Wishing you the very best.

Warm Regards

Rahul Kanwar
Executive Assistant Manager
rahul.kanwar@thezurihotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 February 2014

Amazing experience...we just fell in love with the rooms the moment we entered ..pure luxuary.
You will not be let down on any thing in this Hotel.
Amazing food awesum music in the lounge.
Was the best place to be to be pampered at the Maya Spa.

Room Tip: We stayed here in Dec and came again in Feb and we liked both the rooms offered to us.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pmrs1808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulkanwar2001, E.A.M at The Zuri Whitefield Bangalore, responded to this review, 25 February 2014
Dear Guest,

Greetings from The Zuri Whitefield,Bengaluru !!

Thank you for staying at The Zuri Whitefield, Bengaluru & taking out time to give us your feedback and valuable comments.

We are delighted that you enjoyed your Stay with us, as well as our various Facilities and the Services we provide at the Zuri Whitefield.Such comments coming from you is indeed of real value to us !

Our priority is to ensure that our Guests get the best possible "Zuri Experience" while in our care.We have passed your comments to our Management Team & Staff; thank you for acknowledging their efforts and hard work.

We hope to see you again in the near future and I would love to have the opportunity to speak with you directly at your convenience, so please ask for me. Wishing you the very best.

Warm Regards

Rahul Kanwar
Executive Assistant Manager
rahul.kanwar@thezurihotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Al Khobar, Saudi Arabia
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 February 2014

The rooms are spacious and very well equipt. The bathroom has everything you need. There are 4 restaurants with different kind of food and very well preserved. Delicious. The hotel is very clean. We have never been in a hotel where every member of the staff was so friendly and helpfull. ( we travel a lot ) they do everything to make you happy. The hotel lies in a business area. Tours are available. Reception can help you book tours, going into town and so on. They arrange what you want and you just sit and relax. (Mysore was beautiful also sightseeing)
Thank you Dewanty (spa) for treating me like a princes.
Gym is very good equipt. The lightning in the hotel is very nice espesially at the pool and in the top restaurant at the 8 th Floor.
If there was a problem immidiatly action was taken.
We thank every body to make our stay wonderfull.
We where in the hotel for business and holiday. Perfect.
Best regards Bram and Corrie

Room Tip: Lakeside room
See more room tips
Stayed February 2014, travelled as a couple
Helpful?
1 Thank Corrie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulkanwar2001, E.A.M at The Zuri Whitefield Bangalore, responded to this review, 24 February 2014
Dear Guest,

Greetings from The Zuri Whitefield,Bengaluru !!

Thank you for staying at The Zuri Whitefield, Bengaluru & taking out time to give us your feedback and valuable comments.

We are delighted that you enjoyed your Stay with us, as well as our various Facilities and the Services we provide at the Zuri Whitefield.Such comments coming from you is indeed of real value to us !

Our priority is to ensure that our Guests get the best possible "Zuri Experience" while in our care.We have passed your comments to our Management Team & Staff; thank you for acknowledging their efforts and hard work.

We hope to see you again in the near future and I would love to have the opportunity to speak with you directly at your convenience, so please ask for me. Wishing you the very best.

Warm Regards

Rahul Kanwar
Executive Assistant Manager
rahul.kanwar@thezurihotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2014

Excellent Service, Nice & confident team to handle all guests,
Room service is good,
Nice bar (Bling) excellent team specillaly a team member named "vishal" was very supportive & good.
Food quality was good, breakfast & dinner was good.
only one thing i noticed if they can add some more verity to their compelentory breakfast.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anish1304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rahulkanwar2001, E.A.M at The Zuri Whitefield Bangalore, responded to this review, 24 February 2014
Dear Guest,

Greetings from The Zuri Whitefield,Bengaluru !!

Thank you for staying at The Zuri Whitefield, Bengaluru & taking out time to give us your feedback and valuable comments.

We are delighted that you enjoyed your Stay with us, as well as our various Facilities and the Services we provide at the Zuri Whitefield.Such comments coming from you is indeed of real value to us !

Our priority is to ensure that our Guests get the best possible "Zuri Experience" while in our care.We have passed your comments to our Management Team & Staff; thank you for acknowledging their efforts and hard work.

We hope to see you again in the near future and I would love to have the opportunity to speak with you directly at your convenience, so please ask for me. Wishing you the very best.

Warm Regards

Rahul Kanwar
Executive Assistant Manager
rahul.kanwar@thezurihotels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Zuri Whitefield Bangalore

Property: The Zuri Whitefield Bangalore
Address: ITPL Road | 244 Hoody Village, Rajapalya, Whitefield, Bengaluru 560048, India
Phone Number:
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Bengaluru
#15 Spa Hotel in Bengaluru
#15 Business Hotel in Bengaluru
#19 Family Hotel in Bengaluru
#26 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Zuri Whitefield Bangalore 5*
Number of rooms: 162
Official Description (provided by the hotel):
It's hip. It's happening. And it's here to welcome you back. The Zuri Whitefield - where the soul of Bangalore is captured like never before. Where hospitality is more than just a smile that greets you. Where sophistication meets leisure with seamless delight, and where you can let your hair down. ... more   less 
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Also Known As:
The Zuri Whitefield, Bangalore Hotel Bangalore

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