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“greater than expectation”

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Grand Mercure Bangalore
Ranked #77 of 693 Hotels in Bengaluru
Certificate of Excellence
Reviewed 8 June 2010

yes,this hotel will offer you more than what you expect from it.i was there just to try for it but from now onward,i will love to recommend it to others and also,i will myself stay there comfortably.the hotel will provide you almost all the services at nominal rates,necessary in this era of inflation and depression.also,you will love the quality of the rooms and the nature of the surroundings.
the only problem that i experienced was that it is not a good place for business visits along with your boss and seniors because the level of the staff is poor.anyways,it is a must visit and hihly recommended for solo travelers.

  • Stayed: February 2010, travelled on business
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2  Thank adityainc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tejus J, General Manager at Grand Mercure Bangalore, responded to this reviewResponded 26 March 2013

Dear Adityainc,
Apologies for the delayed response.
We thank you for your positive comments and have improved our services and trained our team members.
Looking forward to welcoming you back.
Thank you.

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431 - 437 of 488 reviews

Reviewed 9 May 2010

Stayed here for 12 nights - no problems. Staff helpful. Rooms (I had a one-bedroom suite) clean and bright.
Food was good in the main restaurant - wide choice for breakfast and the buffet had reasonable quality food - Indian but also pasta and pizza.
One picky thing was that the plumbing was noisy - especially at night when the people above flush the toilet!

  • Stayed: May 2010, travelled on business
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1  Thank DavidfromDorset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tejus J, General Manager at Grand Mercure Bangalore, responded to this reviewResponded 26 March 2013

Dear David,

Greetings!!
Apologies for the delayed response.
We thank you for your positive impressions. We look forward to welcoming you back to Grand Mercure.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2010

This hotel came as a nice suprise. Even though it is out of the way in an upmarket suburb, the location is a pleasant change from staying the noisy city centre.
The facilities and service at the Mecure Homestead were excellent.
The two resturants were good value for money and I did not have any problems when eating the food, including the cut fruit. The room service is also worth trying.
The rooms were well appointed and the beds were sooooo comfy. Compared to other Indian hotels we have stayed in the rooms were very spacious.
The staff went out of their way to be of assistance, especially when I had to make an unexpected trip to the hospital in the middle of the night.
I would recommend this hotel to anyone.

  • Stayed: May 2010, travelled as a couple
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1  Thank macb69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tejus J, General Manager at Grand Mercure Bangalore, responded to this reviewResponded 26 March 2013

Dear Macb69,
Greetings!!
Apologies for the delayed response.
We thank you for sharing your positive feedback on hotel, rooms, beds, service and food. We look forward to welcoming you back.
Regards,

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Reviewed 28 April 2010

The hotel has a lot to offer in terms of facilities but service standards are not up to the mark. Even the up-keep of the room I stayed in was wanting. The toilet door got stuck and unfortunately I was in the toilet then. The bath area glass door was a task to open. Bits of the furniture looked dirty. I have stayed at other Homestead and Mercure properties, this not their best. However, there seems to be an intent to improve as the management took pains to try and resolve some of the problems i faced at the restaurant or in my room and the effort was genuine. This could be the only reason why I would consider returning. And yes, the fitness centre is compact but good. The pool looks lovely and the same can be said of the poolside restaurant and the spa. But if you have work in the MG road area, reaching there would be a long haul.

  • Stayed: April 2010, travelled on business
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Thank SharifDRangnekar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tejus J, General Manager at Grand Mercure Bangalore, responded to this reviewResponded 26 March 2013

Dear SharifRangnekar,

Greetings!!
Apologies for the delayed response.
Thank you for taking out time and share your impressions with us. Our rooms and guest areas have undergone and complete refurbishment. we are sure you will feel the difference as we welcome you back in the near future.
Regards,

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Reviewed 24 April 2010

Nice place to stay... Koramangala is a good area. But this is not a Accor-quality hotel. i stayed only for four nights last week, but the experience didn't match my expectations.
On the positive side, the ambience and facilities are awesome. But the food options/quality, promptness of service, concern for guest delight are missing.

  • Stayed: April 2010, travelled on business
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Thank kulkarniaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tejus J, General Manager at Grand Mercure Bangalore, responded to this reviewResponded 26 March 2013

Dear Kulkarniaa,

Greetings!!
Apologies for the delayed response.
We thank you for taking out time and sharing your impressions with us. We have revamped our menu with more variety and added a VIVA (health) option as well.
We look forward to welcoming you back.
Regards,

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Reviewed 15 April 2010

The hotel offer for a comfortable stay. The amenities in the room is very nice. They provide all the basic needs. Rooms is equipped with an electronic locker wheer we can place our valuable. The bath tub and jacuzzi are awesome. Every room comes with a mini bar, a television with satellite channels, and a complimentary breakfast at the 24-hour coffee shop.

  • Stayed: August 2009, travelled on business
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Thank Srik1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tejus J, General Manager at Grand Mercure Bangalore, responded to this reviewResponded 26 March 2013

Dear Srik1,
Greetings!!
Apologies for the delayed response.
We thank you for taking out time and sharing your feedback with us.
We look forward to welcoming you back again.
Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2010

I stayed here for three days in a Suite. The suite was very good. It also had a very good music system of a very popular brand (I forgot the brand). The suite was spacious and comfortable.

  • Stayed: May 2009, travelled on business
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Thank kaykayshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tejus J, General Manager at Grand Mercure Bangalore, responded to this reviewResponded 26 March 2013

Dear kaykayshah,
Greetings!!
Apologies for the delayed response.
Thank you for taking out time and responding to us. We are glad to know that you enjoyed the TEAC music system.
We look forward to welcoming you back.
Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Mercure Bangalore

Address: 12th Main | Koramangala, Bengaluru 560034, India
Phone Number:
Region: India > Karnataka > Bangalore District > Bengaluru > Koramangala
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #77 of 693 Hotels in Bengaluru
Price Range: £92 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Bangalore 5*
Number of rooms: 126
Official Description (provided by the hotel):
Grand Mercure Bangalore is located in the upmarket Koramangala area and only 5km from multinational companies and IT parks at the business district. Besides being located close to the city center, the hotel is only 45km from the airport. Highlights of this all-suite hotel are built-in kitchenettes and private balconies. First class facilities ranging from Princess Floor, 24 hr in-room dining, WiFi, fitness centre, boutique, swimming pool, spa, travel desk, web corner, restaurants and bar make the hotel ideal for business, leisure as well as extended stays. Several software companies are located in Koramangala and also it is home to many educational & medical institutions. The hotel is ideally located and easily accessible from business locations, notably Embassy Golf Links Domlur, Hosur Road, Electronics City, Sarjapur Outer Ring Road, Bannerghatta, Old Airport Road and MG Road at the center of Bangalore. ... more   less 
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