Being at a central location is certainly a plus point.But as with all "budget" hotels , there is a compromise on the maintenance and service quality.
The 'deluxe' room is spacious and well laid out . The bathroom is sort of cut off from from the room by a small wardrobe area.Thats good in a way.Stained furniture was a big minus . The housekeeping should be more meticulous because an otherwise good room got flawed .
Food is average.Can certainly improve.
Fortune is the budget brand of ITC,a luxury hotel chain . But why lower the standards just because its under a 'budget' brand? I have experienced this sort of identity crisis of "Fortune" across their hotels that i've been to.ITC must step in and improve.
Spa was good.Staff is helpful and courteous.
- Official Description (provided by the hotel):
- Luxury 4 Star hotel with modern facilities at the heart of the city next to Race Course Road and within easy access to the central business district. ... more less
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