We stayed at Purple Lotus before and clearly it is now suffering from poor management whilst price remains comparatively high.. 1. Staff did not greet on arrival 2. All deserts on room service menu (2 pages worth) not available; one roll came with just filling and no wrap - I said I was not happy to pay for that - so they came and took the rest of the food away! 3. Single bed mattresses are un-sleepable - the mattress is such poor quality it slips of its base 4. I asked the 'manager' to change the dirty old chair and the mattresses but nothing was done and he did not respond to me until I went to find him 5. Returned after a day out and found room uncleaned - then to be told it was my fault because I had not requested the room to be cleaned. I was told the overall manager was not available and rarely visits. The day manager is just not experienced or capable of running what was once a nice hotel 6. The furniture and fittings have become chipped, stained and shabby. 7. The exact same limited breakfast was served by staff without basic English each day. Such a shame because was nice and is in good location
- Official Description (provided by the hotel):
- Purple Lotus is a family owned and run boutique hotel in the heart of Bangalore. We offer luxury at affordable prices. ... more less
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- Also Known As:
- Purple Lotus Hotel Bangalore