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“Service with a Smile!”
Review of juSTa MG Road

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juSTa MG Road
Ranked #61 of 668 Hotels in Bengaluru
Certificate of Excellence
Cochin, Kerala, India
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Service with a Smile!”
Reviewed 19 September 2011

Having stayed normally for many years in a five star hotel in Bangalore, we opted for a change when we by chance came across this new luxury boutique hotel where we stayed from 14 to 19 August 2011. This turned out to be one of the best decisions regarding hotel stays in India we have made in recent years. It is very difficult for us to find a real fault with this hotel. The staff, led by Mr.Karthik and Ms.Priya, are very courteous, helpful, attentive, always smiling.The rooms, nicely decorated, are a bit on the small side, but when for a couple of days we needed an extra bed in the room, we still were very comfortable. All the amenities are available, including Wifi.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Jsebastine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thimmaiahk, Manager at juSTa MG Road, responded to this review, 24 November 2011
Dear Trip Advisor member,

We truly appreciate you sharing your experience & kind words on Trip Advisor.
I am pleased to note that you enjoyed your stay and left with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests.

We at justa look forward to welcoming you back soon.

Team Justa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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464 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2011

We stayed 9 nights at the hotel and they gave us a late check out because our flight was 2:40 am. Location is quiet and service is excellent. It is at the trinity station on MG road, 10-15 min walk to church street shopping area.
The advice on travel was accurate (regarding how much to spend on taxi etc). The only improment needed is hot water system. There was a couple of nights we had issues. Later on it was fixed. Excellent staffs and friendly / helpful services.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LauraOQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thimmaiahk, Manager at juSTa MG Road, responded to this review, 24 November 2011
Dear Trip Advisor member,

We truly appreciate you sharing your experience & kind words on Trip Advisor.
I am pleased to note that you enjoyed your stay and left with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests.

We at justa look forward to welcoming you back soon.

Team Justa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 September 2011

The Service levels are execellent but the food quality needs to be improved

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nitin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thimmaiahk, Manager at juSTa MG Road, responded to this review, 24 November 2011
Dear Trip Advisor member,

We truly appreciate you sharing your experience & kind words on Trip Advisor.
I am pleased to note that you enjoyed your stay and left with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests.

We at justa look forward to welcoming you back soon.

Team Justa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folsom, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2011

good hotel, but bad hot water if u stay in the ground floor.
but good car service to work everyday, good breakfast and room service.
but hot water was awful.

  • Stayed August 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank vkc v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thimmaiahk, Manager at juSTa MG Road, responded to this review, 24 November 2011
Dear Trip Advisor member,

We truly appreciate you sharing your experience & kind words on Trip Advisor.
I am pleased to note that you enjoyed your stay and left with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence , we have taken into account the bad experience you had with hot water and rectified the same . Thank you for bringing it to our notice.

We at justa look forward to welcoming you back soon.

Team Justa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 5 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 August 2011

We chose this hotel based on trip advisor ratings and we werent disappointed after a 3 day stay here..

To begin with We reached around 11.30 p.m and we wanted something for dinner.. they offered us with two options either sandwiches or Briyani.. we are a little choosy about our food and ordered the briyani ( a little skeptical) and when it came- we were like WOW!!

the chicken briyani is a must try if youre staying here..

The rooms are pretty small but very neat and well maintained..

hot water comes almost through out the day but if it doesnt you can always call the reception and they switch it on..

we were never said no to anything we wanted.. I wanted a nail cutter around 10 p.m and they were kind enough to give it to me and the breakfast menu is good although not a wide spread..

Overall very impressed.. our things were really safe when we went out and got back and the rooms cleaned everytime..
Free copies of the newspaper everyday was nice too..

Overall will recommend it to anyone who wants to stay in bangalore..

its a neat little place tucked in a residential area of MG road...

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank aishwarya r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thimmaiahk, Manager at juSTa MG Road, responded to this review, 24 November 2011
Dear Trip Advisor member,

We truly appreciate you sharing your experience & kind words on Trip Advisor.
I am pleased to note that you enjoyed your stay and left with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests.

We at justa look forward to welcoming you back soon.

Team Justa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2011

The hotel is in a central position, pretty close to shops that are easy to reach walking. Rooms are confortable well furnished and really cleaned with A/C. Service is really good and receptionists are very kind and helpful. You can chose between a continental or oriental breakfast, we tried just indian food, I can say that it was really tasty and we were really satisfied. We really loved staying there and if we'll be back in Bangalore for sure we will came back in Justa.

Room Tip: We got a deluxe room, it has been really confortable.
See more room tips
  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank manchoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thimmaiahk, Manager at juSTa MG Road, responded to this review, 24 November 2011
Dear Trip Advisor member,

We truly appreciate you sharing your experience & kind words on Trip Advisor.
I am pleased to note that you enjoyed your stay and left with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests.

We at justa look forward to welcoming you back soon.

Team Justa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2011

Thoroughly enjoyed my stay. Rooms are a bit cramped though.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Surgicalsp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
thimmaiahk, Manager at juSTa MG Road, responded to this review, 24 November 2011
Dear Trip Advisor member,

We truly appreciate you sharing your experience & kind words on Trip Advisor.
I am pleased to note that you enjoyed your stay and left with a positive impression of our product and services. It is feedback from esteemed guests like you that motivates our team to strive towards excellence and create delight for all our guests.

We at justa look forward to welcoming you back soon.

Team Justa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about juSTa MG Road

Property: juSTa MG Road
Address: No 21/14 Craig Park Layout M G Road | behind Oriental Bank of Commerce, Bengaluru 560001, India (Formerly Justa The Residence MG Road)
Region: India > Karnataka > Bangalore District > Bengaluru > Richmond Town
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #61 of 668 Hotels in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — juSTa MG Road 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
JuSTa MG Road, A Small Luxury Hotel has one the best addresses in town - It is located in the heart of the city next to the Metro Station and close to major Banks, hospitals, Malls, Entertainment and commercial establishments. It houses spacious rooms and suites offering a wide range of luxurious options for your comfortable stay which are an excellent alternative to the high priced super luxury hotels. Keeping in mind the high standards of service, quality and safety expected by the International traveller, we have ensured a product of the highest quality and service with warmth to every individual guest. A Rooftop multi-cuisine restaurant caters Indian, Chinese and Continental cuisines. A Conference hall can be utilised for those meetings or cocktails get-togethers. ... more   less 
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