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“AAA+ Staff with the hotel scoring a AA+”

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juSTa MG Road, Bangalore
Ranked #56 of 652 Hotels in Bengaluru
Certificate of Excellence
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“AAA+ Staff with the hotel scoring a AA+”
Reviewed 22 June 2012

Easily the best VFM hotel I’ve ever come across. Overall for a business travel (or even otherwise) they have all the necessary amenities and facilities without having to walk miles within the property to get to your room, restaurant, etc. There are heaps of choices round the corner (you are on M.G.Road!). Coming from Australia, Adigas was my favourite haunt, though room service could cook something (though they need to catch up), though the city has quite a few to offer. Breakfast buffet is nothing much to write about, but is simple and wholesome – there are choices and a live egg and dosa corner in simple and relaxed style restaurant (like!).

The Front Office staff (Renuka, Karthik and Siddhant) raise the bar for ‘service’ for even 5* hotels on an international scale – Nothing but excellent. I’ve been through quite a few 5 star hotels in India, Singapore, Malaysia and Australia and easily they have been the best Front Office team I’ve ever come across. Service timeframe is fantastic from ‘all the staff’. The staffs are a rare and small breed of humble, courteous and polite staff. Small hotel, so they to you quicker and that’s great, compared to the miles and 20 floors that service staff need to travel to get to you.

The rooms are ‘very comfortable’ and decently sized (could get an extra bed in). Once inside, you could not tell if it was not a 5* hotel, though didn’t have much a view (as I wasn’t there for the view). Room had everything with a very comfortable and supportive bed (not a softie) with quality sheets, that some 5* hotels fail on. I don’t think they have a Spa, and guess no swimming pool, but am living near the ocean, so can’t really complain about a little pool. ;)

Room Tip: Let the Front office team know (I spoke with Renuka and stayed in #2003) and they'll make it hap...
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Jason_Storm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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440 reviews from our community

Traveller rating
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    173
    22
    6
    7
See reviews for
73
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Johannesburg, South Africa
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 June 2012

This hotel is great value, thE rooms are nicely decorated, the bathrooms are spacious
And very clean. The staff are extremely courteous and helpful and assisted me greatly with my further travels. The free. Wifi is fantastic.

A few concerns though:
Sound proofing is not good so it can get a bit noisy, especially with the restaurant
Above the rooms, you can the dragging of chairs in your room.
Also you can hear the shower and the toilet in the adjacent rooms, very disturbing at night
Another concern was the lack of hot water, I stayed there for 4 nights and most of the time I had a like warm shower.

Overall I would stay again!

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Laila I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 June 2012

The magnetic lock on the door of the rooms tells the story of how Justa The Residence works as a magnet, drawing back all those who experienced their service, while in Bangalore. The service and cusine are par excellance, all with a smile. The warmth extended right from the entrance, at the reception and all through with room service and the exquisite food, cooked to taste, almost compells one to attempt another business plan and make another trip to Bangalore. Designed beautifully with an eye to making the guest at home. Jude Dsouza

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jude D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 June 2012

The place is easily acceccible as it in the heart of the city on M G road. The staff was well trained and cordial. Services were quick and met the requirement most of the times.
Food served was fresh and outstanding. Good place to stay on your business trip.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank cdkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 June 2012

True to its tagline, this is a small luxury hotel. Rooms are pretty decent, food is good and service is outstanding. Special word for the staff that is helpful, smart, prompt and knowledgable. Excellent location (M.G. road. I've been staying here on my frequent trips to Bangalore and they make my stay very comfortable and hassle-free. Just some feedback Please do something about the lighting in some of your rooms (2001/2002)-- very dim and dull. And upholstery is worn out at places.

Room Tip: Look for a room that gets sunshine, lighting is a little dull.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ananya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi
Level Contributor
181 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
Reviewed 19 June 2012

Right next to Trinity metro station and Popular udipi joint Adigas ... this place is a small wonder in terms of luxury and comfort , the staff is very warm and helping . Food menu is quite elaborate and offers a good variety . Cooks are perfect in their art and ready to customize the food to your taste preferences. The best part is the location a 10 min walk to MG and brigade road is a bliss. If you are traveling on Business ... hassle free and pleasant stay assured !

Room Tip: Top floor offers a good view ... and proximity to the restaurant .
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lostdipika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmedabad, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 June 2012

Justa M.G. road is a great place to stay in Bangalore. Very conveniently located right next to the Trinity metro station on M.G. Road. A small boutique hotel with an artistic touch. It was all it promised to be from the website.

Extremely clean and very friendly staff. Great food. I was completely satisfied.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Mayurrana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa MG Road, Bangalore, responded to this review, 4 June 2012
Dear Guest,

We Thank you for taking out time to write your feedback about the great experience you have had during your stay with us. It is quite encouraging for all of us to stay motivated and continue to provide excellent services to all our esteemed guests.

We look forward to your continued patronage.

Best Regards,
Team JuSTa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about juSTa MG Road, Bangalore

Property: juSTa MG Road, Bangalore
Address: No 21/14 Craig Park Layout M G Road | behind Oriental Bank of Commerce, Bengaluru 560001, India (Formerly Justa The Residence MG Road)
Region: India > Karnataka > Bengaluru > Richmond Town
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #56 of 652 Hotels in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — juSTa MG Road, Bangalore 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
JuSTa MG Road, A Small Luxury Hotel has one the best addresses in town - It is located in the heart of the city next to the Metro Station and close to major Banks, hospitals, Malls, Entertainment and commercial establishments. It houses spacious rooms and suites offering a wide range of luxurious options for your comfortable stay which are an excellent alternative to the high priced super luxury hotels. Keeping in mind the high standards of service, quality and safety expected by the International traveller, we have ensured a product of the highest quality and service with warmth to every individual guest. A Rooftop multi-cuisine restaurant caters Indian, Chinese and Continental cuisines. A Conference hall can be utilised for those meetings or cocktails get-togethers. ... more   less 
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