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“Very good value better than luxury residences across the road”

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juSTa MG Road, Bangalore
Ranked #56 of 658 Hotels in Bengaluru
Certificate of Excellence
M
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Very good value better than luxury residences across the road”
Reviewed 21 September 2013

Quite suprised by this little gem after staying cross the road at two "luxury residences" which it easily bet in quality and price. Nice side-alley right at MG Road Metro station but no gym or spa and simple, yet good, breakfast. Lovely service.

Room Tip: Tucked away from MG road all the rooms seem to be alright
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jan80810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa MG Road, Bangalore, responded to this review, 6 December 2013
Dear Guest,

It was an absolute pleasure having you stay with us during your visit to Bangalore. Thank you for sparing time to write such kind and encouraging words in tripadvisor.

It is indeed an honor for my team and me to know that you and your family liked our hotel, its location and the service provided by our staff members.

We are grateful for recognizing our team members for all their efforts. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgment is our greatest reward.

We thank you once again for your support and look forward to the delight of welcoming you back.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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444 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 September 2013

This is my second time stay when traveling to Bangalore. The reason why i came again is because of its value for money, of the very comfortable feeling when you enter the door of the hotel building, of the very friendly staffs in every corner of the hotel.
This time I got to know one nice friend Arun at the hotel reception. He volunteered to provide me helpful service in my transportation and provided other useful information around the city also. It's such a nice feeling that you can have a close hotel friend like him to help you out.
The room design & facilities are definitely worthy recommending as well.
The restaurant staff and chef did something extra out of their menu to make my food more accommodating to my food demand.
Do appreciate the initiatives around the hotel to make their guests 100% comfortable and satisfied.
Will keep staying in Justa whenever coming to Bangalore.
Thank you all, thank you Arun.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank goodtraveler308272
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa MG Road, Bangalore, responded to this review, 11 September 2013
Dear Guest,

We truly thank you for writing such kind and positive words about our hotel and staff members. We are truly pleased to know that you have had a comfortable stay and liked the services provided by our staff members.

We have conveyed your appreciation to Mr. Arun our front office executive and to all our staff members who are highly motivated as their efforts are recognized and appreciated. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go extra mile and serve to exceed their expectation.

We thank you once again and look forward to serve you as our esteemed guest at our hotels in the near future.

Yours Sincerely,

Narayan Rao
Head of Operations
jüSTa Hotels & Resorts
narayan.rao@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 September 2013

I stayed in Bangalore for a few nights and was looking for a comfortable place to stay in the center of the city without having to pay an arm and a leg (i.e. Oberoi). Justa delivered. The room was wonderful, flawless and clean, the staff very attentive and helpful. I would have a hard time justifying not staying here again on my next visit.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank evermore_sf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa MG Road, Bangalore, responded to this review, 11 September 2013
Dear Guest,

Our team is truly honored to know that you have had a comfortable stay in our hotel and also that you liked our staffs courteous nature.

Thank you so much for taking out time to share your experience with other travelers through Tripadvisor. We are extremely glad to note that we have met your expectation with regards to service as well as price.

We are delighted to note that juSTa will remain your choice of hotel on your future visits to Bangalore and we look forward to welcoming you back again.

Yours Sincerely,

Narayan Rao
Head of Operations
jüSTa Hotels & Resorts
narayan.rao@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
Reviewed 2 September 2013

August 2013 - we stayed in this hotel for 4 days. A great location - just across the new Trinity Metro in M G Road. Clean and comfy rooms, friendly and polite staff, delicious breakfast. Next time when we visit Bangalore, we will not look elsewhere.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexander M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa MG Road, Bangalore, responded to this review, 11 September 2013
Dear Guest,

We delighted to read your positive and encouraging review. thank you for sparing your precious time to share your experience about juSTa. Glad to note that you liked our hotels location, luxury & comfort we provide to our guests and also our staffs friendliness.

Our team members are highly motivated as their efforts to fulfill guests need is recognized and appreciated. On behalf of the team at jüSTa, we look forward to host you as our esteemed guest in the near future.

Yours Sincerely,

Narayan Rao
Head of Operations
jüSTa Hotels & Resorts
narayan.rao@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2013

I stayed at the hotel three nights in Aug 2013. The room was very clean and comfortable and equipped with a desk and mini-fridge. WiFi was no problem. The restaurant upstairs offered excellent food including cooked-to-order eggs in a complimentary breakfast. The staff was incredibly helpful and very professional. Honestly, my stay at this hotel changed my opinion about small to mid-sized hotels. It had all that one needs for business travel and at a great price. I will definitely stay at Justa: The Residence again!
My congratulations, also, to the management of this hotel. I work in the consulting world and I think whatever management is doing to maintain such professionalism and concern about customer satisfaction in their employees is laudable!! Again, congratulations.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Manish V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa MG Road, Bangalore, responded to this review, 11 September 2013
Dear Guest,

Thank you so much for your kind words of appreciation. it is our constant endeavor to make every guest feel special by providing highest quality of service. It is indeed a pleasure for my team and me to know that we were able to live up to your expectation and change your opinion about small & mid-sized hotels.

Your compliments have been shared with our staff members, who were delighted to note that their efforts were so well recognized. It is appreciation and acknowledgement such as yours which keeps us motivated and helps us in delivering our best.

The team and I look forward to welcoming you back to the city and to juSTa.

Yours Sincerely,

Narayan Rao
Head of Operations
jüSTa Hotels & Resorts
narayan.rao@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2013

My husband and I have travelled a great deal in India, and stayed in Bangalore many times, but nothing has come close to our experience at The Residence MG Road. The rooms are gorgeously decorated. The breakfast in the rooftop restaurant is delicious (including the coffee). But the customer service, in our experience, is what makes the place so special. The degree of solicitude and care for our comfort and ease, and unexpected facilitation of our onward travel (which we thought would be straightforward but proved anything but), was unparalleled. We have told stories about our stay to many friends, and are looking very much forward to returning again and again. If you're looking for bells and whistles (gym, shops, 24/7 grazing) this isn't the place. If you're looking for something that feels like home, only better, in the heart of a busy city, it's hard to beat.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lyon7453
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa MG Road, Bangalore, responded to this review, 11 September 2013
Dear Guest,

Thank you so much for choosing juSTa and giving us opportunity to serve you during your visit to Bangalore.

We are extremely glad to note that we were able to make you feel like at home and exceed your expectation on all the parameters. Our team members join me in thanking you for your gracious comments and appreciation with regards to service and also for your recommendation.

We earnestly look forward to having you stay in our hotel and serve you as our esteemed guest.

Yours Sincerely,

Narayan Rao
Head of Operations
jüSTa Hotels & Resorts
narayan.rao@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 18 August 2013 via mobile

Very good business hotel, with neat rooms and tasty food.

Room: very neat and clean. Staff is Ok Ok.
Laundry is very important for the hotel staff. They keep on knocking the door for laundry, its very irritating.


Location: it is very near trinity circle metro station. This is one station before M G road metro station with many companies near this hotel.
But the M G road shops and malls are all near M G road metro station. It is 25 - 30 mins walk from M G road.

Restaurant Food is good and tasty. I am not sure about quality.

Restaurant is very small and need to improve on service and restaurant ambiance. Breakfast buffet had limited options and quantity.

There is no other entertaining activities in hotel.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abhiag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa MG Road, Bangalore, responded to this review, 11 September 2013
Dear Guest,

We thank you for taking out your precious time to write your review about our hotel. It is indeed a pleasure to note that you liked our hotel location, room decoration and the food served in our restaurant.

Your feedback with regards to laundry service and food service standard has been noted and discussed with concerned personnel to action. We assure you that this mistake would not recur and during your next visit you will notice changes.

On behalf of our team at juSTa, we assure you to definitely work on our standards and look forward to host you yet again as our esteemed guest.

Yours Sincerely,

Narayan Rao
Head of Operations
jüSTa Hotels & Resorts
narayan.rao@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about juSTa MG Road, Bangalore

Property: juSTa MG Road, Bangalore
Address: No 21/14 Craig Park Layout M G Road | behind Oriental Bank of Commerce, Bengaluru 560001, India (Formerly Justa The Residence MG Road)
Region: India > Karnataka > Bangalore District > Bengaluru > Richmond Town
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #56 of 658 Hotels in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — juSTa MG Road, Bangalore 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
JuSTa MG Road, A Small Luxury Hotel has one the best addresses in town - It is located in the heart of the city next to the Metro Station and close to major Banks, hospitals, Malls, Entertainment and commercial establishments. It houses spacious rooms and suites offering a wide range of luxurious options for your comfortable stay which are an excellent alternative to the high priced super luxury hotels. Keeping in mind the high standards of service, quality and safety expected by the International traveller, we have ensured a product of the highest quality and service with warmth to every individual guest. A Rooftop multi-cuisine restaurant caters Indian, Chinese and Continental cuisines. A Conference hall can be utilised for those meetings or cocktails get-togethers. ... more   less 
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