I picked Justa from the Tripadvisor list of hotels after reading the reviews, and I was not disappointed. The staff, from the time I called to enquire about bookings, were super helpful and polite. They kept me informed about changes, offered to receive packages for me even before I had reached Bangalore (this being a business tour). First they upgraded me to a better room, then to their higher priced hotel as their guests decided to extend their stay in the rooms I had booked earlier. Warm welcome, super clean rooms, good food, very helpful staff, all made the stay a wonderful experience. But what has sold me on this chain is a very small incidence which turns customers into fans for lives. I had to wear a sari for my day at work and rued the fact that my room did not have a full length mirror. While leaving the room, a couple of hours after checking in, I thought to myself, 'the only fault I can find with this place is that they do not have a full-length mirror. Maybe they do not expect women travelling on busness!' I wished the lady at the reception a good day, and went off to work. I retuned well past nine at night, tired and exhausted. As i walked into my room, I saw a beautiful, full-length, stand-alone mirror positioned carefully in one corner of the room. I was flabbergasted by this attention to detail! Next morning when I asked the same lady at the front desk if she had engineered the mirror in the room, she said, simply, 'I saw you were wearing a sari.' I think these people who make Justa so well-liked should be lauded. I am definitely going to try and find Justa hotels whereever I travel now, and recommend them to others as well. I hope they keep up the good work of finding such committed and sensitive people to work for them, and reward them well as well. Thank you all at Justa MG Road for a wonderful stay.
- Official Description (provided by the hotel):
- JuSTa MG Road, A Small Luxury Hotel has one the best addresses in town - It is located in the heart of the city next to the Metro Station and close to major Banks, hospitals, Malls, Entertainment and commercial establishments. It houses spacious rooms and suites offering a wide range of luxurious options for your comfortable stay which are an excellent alternative to the high priced super luxury hotels. Keeping in mind the high standards of service, quality and safety expected by the International traveller, we have ensured a product of the highest quality and service with warmth to every individual guest. A Rooftop multi-cuisine restaurant caters Indian, Chinese and Continental cuisines. A Conference hall can be utilised for those meetings or cocktails get-togethers. ... more less
- Reservation Options:
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