My partner and I stayed at the juSTa off MG road a couple of weeks ago and found the overall experience to be pleasant. We booked a room with a balcony which was spacious, clean, the bed was comfy and the shower was nice and hot! Overall the service was great, staff were friendly and attentive. The only issue we had with our stay was the breakfast situation, we went to the rooftop to have breakfast at 9:30am however all the tables were occupied (mind you there is only 4 tables in which families/ couples can occupy) so the staff suggested we go back to our room and they would call us when the tables were free. What annoyed me was we waited about 45 minutes to be called to breakfast when there was a man who was just reading the paper at a 4 seater table who had already finished his! Staff should have politely told the man that if he had finished eating he should leave to enable others to eat rather then just leave him to sit and read his paper! Or at least have a sign stating this like some hotels do!
I just didn't appreciate having to wait 45 minutes to have breakfast when my partner and I could have gone out and done things earlier!
On the plus side, we never went to breakfast again however staff were kind enough to call us and ask if we were going to have breakfast. We ended up ordering a lot of room service, which was yummy and didn't take too long.
- Official Description (provided by the hotel):
- This small luxury hotel offers 12 well appointed and large rooms and suites. On site are also available 24 hour room service, front desk, housekeeping, travel services and security for our guests. It is an ideal alternative to the high priced super luxury hotels. ... more less
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- Also Known As:
- Justa The Residence Off Mg Road Hotel Bangalore