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“Daft names”

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juSTa Off MG Road, Bangalore
Ranked #48 of 657 Hotels in Bengaluru
Certificate of Excellence
Margate, United Kingdom
Level Contributor
128 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
“Daft names”
Reviewed 27 February 2014

Two hotels, a few streets apart in one city, owned by the same company with virtually identical names... Inevitably, arriving in the early hours of the morning we went to the 'right' one to find that our friends were asleep in the 'wrong' one... So we joined them.

The rooms were Ok I guess... Nothing special or terrible except the outlook... Our room had two windows one looked out at the back of a building a few feet away and the other right at a brick wall.

Food was very very limited and taken on a pleasant roof terrace but the cooking was done on a lower floor so meals were tepid. Coffee was weak and instant and cold drinks were warm... Even the beer.

Would I stay there again... Nope. Can I recommend it... Nope. Would I totally diss it... Nope. If you want cheap and clean but little else (no wifi) I guess it would do... Personally I'd rather pay extra and get better.

Room Tip: Second floor room bigger but not much better.
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grumpyoldbirder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this review, 27 June 2014
Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor.
Please accept our sincere apologies for the inconvenience caused to you during your stay.
We have taken up your feedback on a serious note with concerned departments. We would like to inform you that this is not our standard practice and every feedback is treated with utmost priority and looked upon as an opportunity to go the extra mile and ensure a great experience to every guest.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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328 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (79)
Date | Rating
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  • French first
  • German first
  • Japanese first
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English first
newdelhi
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 February 2014

It is a nice boutique hotel with very well furnished and comfortable rooms.

The hotel is located in a quiet serene place, just away from the crowded MG road.The staff is very friendly and helpful.They are really prompt in the service and everything we ordered was at the door in very quickly.Since we had a early morning flight and we couldn't get the buffet breakfast, they served and packed it for us which was a nice gesture.

Would recommend this hotel for stay.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank touseef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this review, 27 June 2014
Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay along with your family a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 February 2014

This is a very pleasant and friendly hotel. We were allowed to check into our superior room before noon and enjoy a good lunch. The room was spacious, clean, comfortable and well equipped. The staff are extremely helpful. The one problem with it is that local taxi drivers and especially the auto rickshaw drivers don't know where it is; when you show them the name of the hotel, they immediately head for the MG Road (and this doesn't get you there.) A clearer name for the hotel would bring much more custom - which the place deserves.

Room Tip: Choose "Superior"
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RobertoLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this review, 27 June 2014
Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

Please accept our sincere apologies for the inconvenience caused. We have taken your feedback on a serious note & has been shared with the concerned department. We would like to inform you that every feedback is treated with utmost priority and looked upon as an opportunity to go the extra mile and ensure a great experience to every guest.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay along with your family a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aix-en-Provence, France
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 February 2014

Have stayed there (and other JuSTa properties in B'lore) many, many times. Great place, very nice staff and good dinners / breakfast on the roof terrace.
Too bad that they don't have a gym.

The hotels at Trinity Circle and Indiranagar are also great.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Francois_Aix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this review, 27 June 2014
Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. We are extremely glad to note that jüSTa has always been your choice. Thank you for your support and patronage.
It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oakland, California
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 February 2014 via mobile

The hotel stands out on the narrow crowded street for its stately elegant appearance. We stayed here Dec 29 and 30th nights. Room was not large but quite nice. Wifi free and available in the room. All was clean and pleasant. Buffet breakfast was the usual mix of some western items and good Indian food. The room was booked by our travel agency so I can't speak to the price value.

Stayed January 2014, travelled with friends
Helpful?
2 Thank Lacornelia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this review, 27 June 2014
Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay along with your family a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 February 2014

Conveniently Located, Easy access, few Rooms at the property, tastefully kept, professionally managed, good spacious rooms with expansive settings, peaceful place, professional team meaning business, good food. A great setting to be with. Rates are bit on a higher side. Good for family stay.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cprabhash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this review, 27 June 2014
Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay along with your family a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 January 2014

If you are looking for something a bit more understated than a five star yet very comfortable and well run, this is your place. The staff are excellent and the location just off MG road is superb. We stayed in a suite room with kitchenette that was huge and suited out needs perfectly. Definitely recommend this hotel.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peter Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
juSTaTheResidence, General Manager at juSTa Off MG Road, Bangalore, responded to this review, 27 June 2014
Dear Guest,

We sincerely thank you for sparing time to write your experience in tripadvisor. It is indeed a pleasure to know that you found our hotel location to be excellent, rooms to be comfortable and also liked the product and service provided to you by our team.

We have shared your appreciation with our staff members, who are highly motivated as their effort to make your stay along with your family a comfortable one has been achieved.

Your compliments are our greatest reward. It is our constant endeavor to make our guests feel special in every aspect and providing highest quality of service. We earnestly look forward to having you stay in our hotel and serve you yet again as our esteemed guest.

Yours Sincerely,

Thimmaiah
Head of Operations
jüSTa Hotels & Resorts
manager.blr@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about juSTa Off MG Road, Bangalore

Property: juSTa Off MG Road, Bangalore
Address: No 30/1 2nd Cross Ulsoor Road | Ulsoor Road, Ulsoor, Bengaluru 560042, India
Region: India > Karnataka > Bangalore District > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Romantic Hotel in Bengaluru
#25 Family Hotel in Bengaluru
#49 Best Value Hotel in Bengaluru
#51 Business Hotel in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — juSTa Off MG Road, Bangalore 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
This Small Luxury Hotel offers 12 well appointed and large rooms and suites. On site are also available 24 hours room service, front desk, housekeeping, travel services and security for our guests. It is an ideal alternative to the high priced super luxury hotels. ... more   less 
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Also Known As:
Justa The Residence Off Mg Road Hotel Bangalore

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