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“Stay at Matthan Hotel”

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Sterlings Mac Hotel
Ranked #84 of 670 Hotels in Bengaluru
Certificate of Excellence
Reviewed 21 March 2014

A very good hotel with excellent service,pleasant décor and a friendly ambience

The breakfast buffet was upto the mark and would rate higher than some of the 5 stars hotels I have eaten in.

when in Bangalore next will most probably stay at Matthan Hotel again

Room Tip: Rooms on all sides are good and you cannot any noise as such
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  • Stayed: February 2014, travelled on business
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Thank kamla530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryaSriniRao, General Manager at Sterlings Mac Hotel, responded to this reviewResponded 24 March 2014

Dear Kamla,

Thank you very much for sharing your review. I am glad to know that you enjoyed your recent stay and we have met your expectations, feedback like your will also keep the team motivated. We really appreciate this gesture and feedback.

We would love to see you back soon at The Matthan Hotel, Bangalore.

Best Regards,

Arya Srini Rao
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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335 - 341 of 440 reviews

Reviewed 7 March 2014

I was at the premium Room 825 on 6 and 7 March and it was a wonderful experience.

The rooms are spacious and clean and very warm and hospitable staff.

Food was exceptionally good and my stay was really a pleasure. Would highly recommend the hotel.

Manish Agarwal.

  • Stayed: March 2014
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Thank Manish_RD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryaSriniRao, General Manager at Sterlings Mac Hotel, responded to this reviewResponded 11 March 2014

Dear Manishslg,

Thank you very much for sharing your review. I am glad to know that you enjoyed your recent stay and we have met your expectations, feedback like your will also keep the team motivated. We really appreciate this gesture and feedback.

Once again thank you for your strong recommendation & we would love to see you back soon at The Matthan Hotel, Bangalore.


Best Regards,

Arya Srini Rao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2014

The 3 day stay was good in general.
Untrained, raw staff quite a few in the hotel.
No sign board outside the hotel saying the hotel name, hence anyone coming to meet cannot locate the hotel.
buffet breakfast has a great variety, specially fresh fruit juice.
Rooms comfortable, no bath tub, but a fantastic shower.
Wireless internet good speed.
Swimming pool very small, name sake.
Overall stay rating 3.5/5

Room Tip: all rooms good, make sure you put "do not disturb"
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  • Stayed: February 2014, travelled on business
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Thank sanjay744
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryaSriniRao, General Manager at Sterlings Mac Hotel, responded to this reviewResponded 22 February 2014

Dear Sanjay,

Firstly I thank you for sharing your comments; the Hotel name not been displayed since we are changing the Hotel name to "Sterling's Mac Hotels" very soon once it is re-branded. It will be displayed with the new name soon & staff concerned were immediately addressed for future investigations. Still I am glad to read that you have enjoyed your stay with us & liked the Breakfast spread and the wireless connectivity.

Thank you for choosing the Matthan Hotel for your stay & look forward to welcome you again.


Best Regards,

Arya Srini Rao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 February 2014

Booked the hotel for two nights stay.. the night immediately after our wedding.. Changed into multiple rooms despite the hotel staff saying no other rooms were available... ( god knows how they managed to pull it off last minute )... we checked in late around 8pm and were already tired after all the festivities back home.. when the room was allotted, it turned out that the curtains had a lot of cobwebs sticking on.. i am allergic to dust and this was definitely not something i was ready to overlook... after staying at a lot of international hotels world over, the least i can accept from a 5 star hotel is cleanliness.. when we complained, they said they will send someone over to clean it ( the least i expect is to sit in a room with my newly wedded bride is to see someone walk in with a ladder to clean the curtains ).. while an apology is offered, a different room is allotted after a good half hour.. again no courtesy offered for the negative experience.. when we finally went to the second room.. guess what... same problem.. and outside the room, u find used plates which havent been cleared for what seemed like a long time... when we asked why it was still present coz if someone did clean the room before we arrived, they would have cleared it before we checked in... so strangely.. no convincing answer.. we asked to speak to a manage and finally after two hours of a harrowing ordeal, the manager upgrades us to a slightly larger room.. so this time the room is definitely clean but the mini bar isnt loaded.. ofcourse, i can decide to oversee this but the experience is definitely not what i expected on the first day of my married life... ( Oh.. i also have to mention that i did put in the "special comments" on the booking site to ensure i dont get any unwanted surprises... guess what, its exactly the unwanted surprises i received. .. So thats bout the room and negative experience... for the positive i could only add that the following day i forgot my camera at the breakfast area and it is an expensive one indeed.. it took me a few hours to realize that i had forgotten the same and when i did, i called up the reception and they they were prompt enough to track it and keep it safe.. i picked it up the same evening.. the second night was a good stay however it would remain to be seen if i will want to visit the place again. Stayed on the 20th and 21st Nov'13

  • Stayed: November 2013, travelled as a couple
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1  Thank PS1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryaSriniRao, General Manager at Sterlings Mac Hotel, responded to this reviewResponded 10 February 2014

Dear Guest,

Thank you for sharing your experience of your recent stay at The Matthan Hotel, Bangalore.

Please do accept our sincere apologies for not having met your expectations and the inconvenience caused to you. The feedback has been shared with the team members and it is to assure you that we will take all necessary measures to improvise on the areas of concern as highlighted by you. I really thank you for bringing this to our notice and welcome your feedback in this regards as it helps us in enhancing our service levels and exceeding the guests expectations. I would sincerely urge you not to judge us solely based on this stay and definitely look forward to welcoming you back at The Matthan Hotel, Bangalore.

Please do write to me at gm.smhd@sterlingsmac.biz for your continued patronage of The Matthan Hotel and I will personally facilitate your stay.


Best Regards,

Arya Srini Rao
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2014

I had a wonderful experience staying in Matthan Banglore, We received a warm Welcome and the ambience in the entire hotel is very good. Room is little small than expected. Hotel is entirely calm and refreshing. I took pool view room. Food in the restaurant is Mouth watering.

Room Tip: Pool View rooms are Calm and refreshing
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  • Stayed: October 2013, travelled as a couple
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Thank meherthota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryaSriniRao, General Manager at Sterlings Mac Hotel, responded to this reviewResponded 28 January 2014

Dear Meherthota,

Thank you very much for sharing your review. I am glad to know that you enjoyed your recent stay and we have met your expectations, feedback like your will also keep the team motivated. We really appreciate this gesture and feedback.

We would love to see you back soon at The Matthan Hotel, Bangalore.

Best Regards,

Arya Srini Rao
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014 via mobile

Had been there for dinner. Very good ambience. Buffet is great with good choice and variety of dishes. Definitely taste bud teasers. Worth the visit. Staff's are highly service oriented and courteous.

Stayed: October 2013, travelled with friends
1  Thank ssonyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryaSriniRao, General Manager at Sterlings Mac Hotel, responded to this reviewResponded 11 January 2014

Dear Ssonyin,

We appreciate the review you posted of your recent visit at The Matthan Hotel on TripAdvisor.

We are much thrilled on learning of your enjoyable Dinner at Matthan Hotel. You have been kind to express your happiness at our service levels. We are extremely encouraged to have your appreciation on this and its going to motivate my team to stay focused and stay committed.

We would love to see you soon at The Matthan Hotel, Bangalore!


Best Regards,

Arya Srini Rao
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

I had a gala of a time at the black-tie affair on 31st Dec, 2013 at Matthan hotel. It had everything starting from great orchestra, jazz band, international performances to sumptuous food to make the last day of the yr a remarkable one and welcome the new year at a high note! Lavish menu, wonderful performances and extremely friendly staff! thanks Matthan for making it a great one :) Cheers

  • Stayed: December 2013, travelled with friends
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2  Thank Baijnath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AryaSriniRao, General Manager at Sterlings Mac Hotel, responded to this reviewResponded 11 January 2014

Dear Baijnath,

Thank you for spending your precious time to provide your valuable feedback on your experience at The Matthan Hotel, Bangalore!

We are very much excited on learning of your remarkable ‘Black Tie Affair’ event on the New Year at the Matthan Hotel. You have been generous to express your happiness & delighted to know that you enjoyed the food. We are extremely encouraged to accept your appreciation on this and it’s going to help motivate us for future successful event like ‘Black Tie Affair’.

We would love to see you back soon at The Matthan Hotel, Bangalore.


Best Regards,

Arya Srini Rao
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sterlings Mac Hotel

Address: 134 Airport Road | Kodihalli, Bengaluru 560017, India (Formerly Matthan Hotel)
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #84 of 670 Hotels in Bengaluru
Price Range: £64 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterlings Mac Hotel 4*
Number of rooms: 142
Official Description (provided by the hotel):
Sterlings Mac Hotel is the 5 Star Deluxe property located in the heart of the CBD and surrounded by top corporates like Thompson Reuters, FICO, Intel, Dell, ISRO, Embassy Golf Links, KGA Golf Course etc. Other closest iconic landmark like M G Road and koramangala is just 3 kms & Indiranagar is just a KM from the hotel. Outer ring road which is the hot favourite place for all the top blue chip companies is just 6 kms away from the hotel.Sterlings Mac Hotel features the splendid Atrium lobby where the architecture comes to life with Indo-Asian concepts of Infinity and Zen garden. The hotel has 144 well-appointed large rooms with complimentary high speed internet access, large work desk, king size bed, 24hrs In-room services, coffee/tea maker, IP enabled Television & telephone, modern luxurious bathrooms that match international standards to make your stay a fulfilling once. Free private parking is provided. The hotel hosts an outdoor pool with sun lounges, umbrellas & open seating area and offers state of the art fitness centre. The rooms are well equipped with facilities and amenities unmatched in the industry. Each room can be distinguished from another by the uniqueness of elements like bedding, lighting, built to suit each individual taste. 20 Char as the name suggests is a 24/7 coffee shop that offers exquisite blend of ethnic and international cuisines with special emphasis given to south Indian cuisine. WAT Bar is a visual treat with a strong touch of ancient historical architecture. The high energy bar with cutting edge design and ultra blue hues with comfortable seating, offers a wide choice of international wines and spirits appealing to individuals with diverse tastes. Ancient architecturally inspired aesthetics of the bar makes it a unique experience. The bar timings are 11:00 hrs - 23:00 hrs. ... more   less 
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