It is the second time my company booked me in this hotel during my stay in Bangalore. Overall the location is very good to reach my company's location. The rooms are extremely spacious, but functional. A compensatory plus is the ability to use the better facilities (restaurants and pool) of the nearby Novotel, which is definitely better, but more expensive. Cleanliness of the room at arrival was rather poor, but thanks to the very helpful and attentive room management, this was given more attention after expressing my expectations. A particular thank you goes for me to Tanuja: extremely helpful and going beyond her duties to help! Also thank you to Amandeep and other outstanding persons in the management.
Areas for improvement:
Non management staff needs stronger improvement, both in terms of training and reliability when making a commitment:
1- Instances of not met reservations requirement (even though calling prior to arrival to confirm the same) and
2- lack of attention for basic guests needs (being called - and woken up (!!) in my room after check in - just a couple of hours after my arrival in the night just to confirm availability of a different room -- which could have been simply communicated when coming down for breakfast the next morning -- is not acceptable and indeed very disturbing!
3 - Also quite rude "running after" guests just leaving the restaurant to remind them to sign their bill -- when the same (and two times in a row) was indeed already been signed! Some staff should be better in checking their own requirements, before unnecessarily "chasing" guests!
- Official Description (provided by the hotel):
- ibis Bengaluru Techpark is ideally located on the Sarjapur ORR amidst numerous business parks, and is the only international economy hotel brand in the area. With 311 contemporary designed rooms offering complimentary Wi-Fi, a 24/7 gym, it is an ideal choice for business travellers to work comfortably and sleep well. Spice It offers interactive Indian buffet while the Hub is a perfect place to unwind. Being part of a complex, guests can also use spa in the adjacent Novotel. ... more less
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- Also Known As:
- Ibis Bengaluru Techpark Hotel Bangalore