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Sheraton Grand Bangalore Hotel at Brigade Gateway
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Reviews (1,969)
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All reviewsorion mallthe club loungepersian terracefeast restaurantworld tradeinfinity poolexcellent servicebusiness tripspecial thanksamazing experiencehome away from homeexcellent hotelgreat hospitalityrooms are spaciousspecial mentionexcellent staybuffet breakfast
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1,813 - 1,818 of 1,969 reviews
Reviewed 27 February 2012

There was this first wedding in Sheraton, a new hotel in Bangalore. The rooms were fabulous with almost all the facilities. The hotel's lobby provided us with free internet services. We did not require a business room for it. It was a family occasion and we had no issues during room services, planning surprises etc. It has lot of acclerators so we need not wait for long to anywhere.


One disadvantage that we found was the fire exit had no entrance in all the floors. If we took the steps then we found out that we need to go right till the ground floor or basement.

  • Stayed: December 2011, travelled with family
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2  Thank 123_123Kathmandu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 2 March 2012

Dear 123_Kathmandu,

Greetings from the Sheraton Bangalore at Brigade Gateway!

When we receive a positive feedback from such an important occasion such as a wedding, it’s a sense of pride that spreads around the Sheraton Team in our strive to serve you better.

The Link @ Sheraton in our Lobby lounge and the Wi-Fi are a service provided by the Hotel as a part of the Sheraton Core value ‘Connected’. It’s a pleasure to know that we have successfully managed to handle your room services and surprises effectively.

However, the emergency exits are strictly for the purpose of evacuation during an emergency and not for guests to use on a regular basis. Elevators have been installed for the guests usage to commute between floors.

I thank you once again for your feedback, and we, the Sheraton Bangalore, wish to have you back with us.

Warm Regards,
Martin Wuethrich

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Reviewed 27 February 2012

We were three of us traveling to bangalore. One of the best hotels of Sheraton, i have seen in terms of Rooms, Ambience, Size of Hotel, Size of the rooms which are tastefully done with the latest gadgets.Also the twin room has 2 double beds which are ideal for families. All with the greatest hospitality of Sheraton. About 15 min drive from MG road(heart of City). 5 Min from Iskon Temple. this hotel is massive set within a beautiful development of Brigade Builders. There is a huge orion mall (entry bridge from the hotel)which is almost complete and once that's done, there wouldn't be a need to go up to MG road. I would personally like to thank Mr. Shakti who is the Duty Manager, who went out of the way to keep his guests happy. You should meet him if he's around.
Excellent Breakfast(can say more like a brunch).

Room Tip: Go for the Twin room if your traveling with family, If have the Sp Food card you save a lot go Money.
  • Stayed: February 2012, travelled with friends
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Thank Shriramd74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 10 March 2012

Dear Shriramd74,

It’s a pleasure to read such positive words from our guests. Thank you for taking your time and writing to us in this platform.

The Sheraton Bangalore Hotel at Brigade Gateway prides itself in terms of the space we provide to our discerning guests. We offer the opulence and luxury to make sure that your stay with us is one of a kind.

The hotel is located in the heart of Malleshwaram and as you rightly said, it is 15 mins from the city and just 5 mins from the Iskcon Temple. The Orion Mall is scheduled to open in the month of March and keeping in mind, the convenience of our guests, the Sheraton enables direct connectivity from our Hotel into the Mall through the Sky Bridge.

I’m glad that our associates were genuine in their service and I will be sure to pass on your appreciation to the Front Office team. It’s a pleasure to know that our Food & Beverage venues have matched your desired expectation.

Thank you once again for your wonderful feedback. I look forward to welcoming you again to the Sheraton Bangalore Hotel at Brigade Gateway.

Warm Regards,
Martin Wuethrich

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Reviewed 26 February 2012

The Sheraton Bangalore at Brigade Gateway provided superb modern facilities - Great guest room with Wi-Fi (that works!!) Fantastic food (try the Persian restaurant – Brilliant – Italian and mail all day restaurant also fab) and most of all, service that was thoughtful and attentive. Hence, an Indian All Rounder !! Well done all !

  • Stayed: January 2012, travelled on business
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Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 2 March 2012

Dear Ian G,

Greetings from the Sheraton Bangalore at Brigade Gateway!

It’s a fabulous feeling to read such an appreciative feedback and it’s great to know that we have managed to make such a lasting impact on you while on your stay at The Sheraton Bangalore.

The Sheraton Bangalore introduces the largest entry room size in the city while providing distinct facilities in the likes of Wi-Fi, Teleadapt and Sheraton Sweet Sleeper Bed.

I’m glad that the Persian terrace, Bene and Feast have managed to keep up to the authenticity they promise to deliver and the associates were astute in their services to you.

I thank you for your words of appreciation, and we, the Sheraton Bangalore Hotel, wish to have you back with us.

Warm Regards,
Martin Wuethrich

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Reviewed 23 February 2012

Right from the time the guy with big moustache greets you at the entrance of the main lobby to time he sees you off there you get the feel that every member of the staff here is trying their best to give you an altogether different kind of experience and trying to create a brand of it. I loved the persian terrace and am big fan of it including the infinity pool.. Would love to come back for it again and again.... Thanx all for everything..... Cya soon...

Room Tip: Pool facing rooms...
  • Stayed: January 2012, travelled solo
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1  Thank Kanishka07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 2 March 2012

Dear Kanishka,

Greetings from the Sheraton Bangalore at Brigade Gateway!

It’s great to know that our associates have treated you to a homely paradigm and a warm experience. Our endeavor is to provide excelling Service standards in any avenue a guest wishes to visit within the hotel.

One of Sheraton brand core value is warmth and this is a culture that is present in every associate who serves a customer.

Our 4th Floor restaurant, Persian terrace is Persian cuisine award winning specialty restaurant that is a great combination of enthralling ambience, perfect city weather, soothing tunes and sumptuous signature dishes of the Middle East.

The infinity pool overlooks the ISKCON temple while providing a panoramic view of the Bangalore City.

It’s a delight to receive positive review from our esteemed guests and we, the Sheraton Bangalore Hotel, wish to serve you again.

Warm Regards,
Martin Wuethrich

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Reviewed 23 February 2012

My stay was excellent right from the check in to check out. I would suggest this hotel if any body is coming to stay in bangalore, i travell alot but never seen such type of hospitality.
Special thanks to Silky Mittal.

Cheers Sheraton Bangalore

  • Stayed: February 2012, travelled on business
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1  Thank Warnke F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 2 March 2012

Dear Warnke,

Greetings from the Sheraton Bangalore Hotel at Brigade Gateway!

A positive recommendation and valuable feedback from our guest is always a boost for us in our strive to serve you better.

The Sheraton Hospitality extends a unique and distinct feeling to our business and leisure travelers and ensures that our guest has a warm and comfortable experience. Our loyalty programs, Hospitality procedures and other protocols are designed to suit the needs of our esteemed guests.

I’m glad that our associates have coordinated well to make your stay, a pleasant one. The aforementioned associate will be given a special recognition for her distinct service to you
We assure you of our best services to every guest of yours who chooses to stay at The Sheraton Bangalore.

I thank you for your feedback, and we, the Sheraton Bangalore Hotel at Brigade Gateway, wish to have you back with us!

Warm Regards,
Martin Wuethrich

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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