Still a fantastic place - from the rooms, restaurants and spa... Highly recommend with One Caveat.... Do not leave the Sheraton with any type of billing issue. I have been back and forth with the Sheraton for about a month in a half. I was double billed for my room at check out and didn’t receive the 20% food or Spa service as my rate indicated. +1 month later the double billing was finally credited but I have yet to receive any other adjustments to my account. The delays in response from the hotel to the issue continue to cause more frustration. I will be going to another SPG property at the end of this month and hopefully can get some level of satisfaction by speaking to someone there. Though this in not a direct reflection of the property itself, the issue I’m dealing with has certainly impacted my view of the service.
- Official Description (provided by the hotel):
- Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more less
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- Also Known As:
- Sheraton Bangalore At Brigade Gateway Hotel Bangalore