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“all okay .. it is good services”

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Sheraton Grand Bangalore Hotel at Brigade Gateway
Ranked #4 of 667 Hotels in Bengaluru
Certificate of Excellence
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“all okay .. it is good services”
Reviewed 28 November 2013

this is our second conference in same hotel over all excellent.. going forward all our future
seminar & staff get toghter we recomended to there only.. and all our gust also staying same hotel & rooms and restuarent also good..

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 16 December 2013
Dear John V,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to host your conference with us and are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. It pleases me to know that you found the location of the hotel to be an advantage. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Milano
Level 6 Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 26 November 2013

Staff is welcoming and friendly, the hotel is great and in a great location, all the 3 restaurants serve amazing food.

Only one thing.... This toiletries really don't match the rest of the hotel. Change supplier and there will be no complaints! I would also expect the ac temperature to be higher, it was way too cold. A part from this, perfect place to be!

Stayed November 2013, travelled on business
Helpful?
1 Thank Ogige
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 16 December 2013
Dear Ogige,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. It pleases me to know that you found the location of the hotel to be an advantage. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth. We have taken note of the concerns you have raised and will definitely look into them at the earliest to ensure your next stay is even better.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai (New Mumbai), Maharashtra, India
1 review
Reviewed 25 November 2013

Premium suites are excellent. Large, comfortable rooms coupled with good service and great food. The hotel has pleasant ambience and environment. Conveniently situated near commercial centre. Work trip almost felt casual...

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abhinav M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 16 December 2013
Dear Abhinav M,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. It pleases me to know that you found the location of the hotel to be an advantage. Sheraton Bangalore offers one of the largest entry size rooms in the city (39 sq mts) and it pleases me to hear that you found these spacious and comfortable.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 November 2013 via mobile

Room- junior suite (17k/night), corner most room with view of both the pool and the street, 9th floor

It's your standard suite but with a very minimalistic theme, which we loved. The living room was humongous ( not really sure it's categorized as a living room ). 2 wash rooms. One in the front room and the other next to the bedroom. A modern shower cube, a tub are all part of the bells n whistles, also an automatic blinds. Sadly the blinds or curtains in the front room or bedroom are not automated. The water available in the wash rooms sadly had a funky taste, no idea why, pls stick to bottled water. ( actually that's a must do in all of India ).

Getting there- the hotel sends u a complimentary taxi depending on your package. Traffic is horrible in blore so it might take you anywhere from 40- 90 mins to get there from the airport.

Location- well I personally loved it as it's right next to Orion mall where anything from Zara to the cinema is available. And the mall is within the same compound. The hotspots are distance wise quite close by, but again it purely depends on the traffic and the timing..MG road is under 10 kid from the hotel.

Service- well I do not know if it's cos a relatively new hotel or if it's the Sheraton management, but for a change I was not treated like a second class citizen in my own country. But lol as usual the employees are just that extra bit polite towards international clients. But that is not to say, that we were ill treated. Au contraire, we received a regal treatment albeit there were 1 or 2 employees who acted as if they owned the hotel but hey, this is India. Lol me and my wife we have come to accept that little bitter pill whichever hotel v are at.

Spa- was absolutely brilliant!! We took the couple therapy and it was well worth the 10 k for the 3 hours treatment.

Restaurants- tried out just the Persian terrace. Not bad

Morning breakfast buffet was awesome.

All in all, it's a luxury hotel. The staff is highly proficient. A little overpriced but I think, worth the money.

Stayed November 2013, travelled as a couple
Helpful?
Thank letsnotpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 16 December 2013
Dear letsnotpack,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. It pleases me to know that you found the location of the hotel to be an advantage. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth. Sheraton Bangalore offers one of the largest entry size rooms in the city (39 sq mts) and it pleases me to hear that you found these spacious and comfortable.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 November 2013

Excellent place to hangout in north Bangalore!!! It was truly awesome evening that we have spent at Durbar on our recent visit to Sheraton hotel. The hotel is commercially and conveniently located besides world trade centre and orion mall. Service and ambience is simply awesome; staff was courteous and friendly. Thoroughly enjoyed the drinks and service with friends. Surely will recommend to my colleagues and friends.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank csvasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 23 November 2013
Dear csvasan,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Durbar, our very own Colonial style bar, provides the perfect ambience and setting to make our guests feel royal and special. With a décor that suits maharajahs, Durbar will help you groove to the foot stomping music while you sip your favorite martini and unwind in royal style. I’m glad you had a wonderful experience at Durbar and found the food and beverage options up to your desired taste. On your next visit we recommend the SUnday Brunch at Feast that proves to be the perfect combination of entertainment, celebration and joyful relaxation.

We thank you for your valuable feedback and hope to have the pleasure of your continued visits to Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurgaon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 November 2013

It was truly a great experience. The rooms are outstanding and the service is excellent. The staff is friendly and courteous and make you feel home. The food is also great. My stay at the hotel is memorable,

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
2 Thank Vinnie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 23 November 2013
Dear Vinnie J,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth. Sheraton Bangalore offers one of the largest entry size rooms in the city (39 sq mts) and it pleases me to hear that you found these spacious and comfortable.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sf bay area
Level 5 Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 November 2013

The hotel was very nice, and the amenities were great! We paid an extra $20 to get the Sheraton club room, and we got access to the Club Lounge, complimentary breakfast (continental and Indian breakfast buffet, which was awesome!), complimentary club happy hour, access to the state of the art fitness room, and a one way airport transfer. The hotel is located in a gated campus surrounded by a huge shopping mall, hospital, school, office building and condos. There was security at every gate and even at the entrance of the hotel and shopping centre. We had a clean room on the 16th floor, overlooking the back entrance of the Metro factory but the view was still great, and the hotel staff was very accommodating, caring, and very nice. For example, we needed to travel to the south side of Bangalore and the hotel staff selected a reputable taxi service for us. We felt that the staff was looking out for our safety and trying to connect us to a service company that would not rip us off. Another example of great service at this hotel was when we needed to go shopping to buy a fancy saree. Our assigned hotel driver, Shiva was great! We did not know our way around the city, nor did we wanted to drive, and the sarees in the Orion shopping mall were overpriced. Shiva took us to a local silk clothing shop where they sold many beautiful silk sarees for affordable prices. In addition, we asked him to take us to the Sri Hanuman temple. He showed us the customs in how to behave in these sacred temples. He was certainly a great tour guide.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Wendy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 23 November 2013
Dear Wendy C,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. We are glad that you found the services and amenities at par with your expectations.

Sheraton Bangalore is located in the self sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city centre. At Sheraton Bangalore, our core values are Warm, Connected and Community and I’m glad that the associates were able to take care of all your requirements with utmost courtesy and professionalism giving you a great experience. Your appreciation will definitely be conveyed to the team who I am sure will be encouraged to continue to serve our guests with warmth. Sheraton Bangalore offers one of the largest entry size rooms in the city (39 sq mts) and it pleases me to hear that you found these spacious and comfortable.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm Regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Bangalore Hotel at Brigade Gateway

Property: Sheraton Grand Bangalore Hotel at Brigade Gateway
Address: 26 / 1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru | Rajajinagar-Malleswaram, Bengaluru 560055, India
Phone Number:
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Bengaluru
#4 Luxury Hotel in Bengaluru
#5 Business Hotel in Bengaluru
#10 Family Hotel in Bengaluru
#16 Romantic Hotel in Bengaluru
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Grand Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Official Description (provided by the hotel):
Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore

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