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“very good stay”

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Sheraton Grand Bangalore Hotel at Brigade Gateway
Ranked #6 of 730 Hotels in Bengaluru
Certificate of Excellence
Reviewed 25 January 2014

I stayed at sheraton last november. As i checked in, i was pleasantly surprised that i was upgraded to the suite. Great service, pleasant staff.....very luxurious and comfortable.
The suites are large and posh, but i also felt space could be better utilized.
Also some small amenities present in slightly lower hotels were absent.

However, it was a wonderful stay and i'd definitely recommend it!

  • Stayed: November 2013, travelled on business
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Thank adityamaheswaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 3 February 2014

Dear adityamaheswaran,

Greetings from Sheraton Bangalore at Brigade Gateway!

Thank you for choosing to stay with us during your recent visit to Bangalore and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you had a comfortable stay and found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy. Sheraton Bangalore offers the largest entry size rooms in the city (39 sq mts) nad we're glad you had a comfortable stay with us.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,375 - 1,381 of 1,943 reviews

Reviewed 25 January 2014

Just at the world trade centre, best for business travel if you work place is also in the same area. Very comfortable large rooms. Amazing service. Very good food. Breakfast, lunch and dinner. Great conference rooms. Only drawback is the distance from the airport. Its almost on the end of Bangalore and hotel's pickup service is quite costly.

  • Stayed: November 2013, travelled on business
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Thank Soumicruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 3 February 2014

Dear Soumicruise,

Greetings from Sheraton Bangalore at Brigade Gateway!

Thank you for choosing to stay with us during your recent visit to Bangalore and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you had a comfortable stay and found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is the closest five star deluxe hotel to the Bengaluru International airposrt. We are located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy. Feast, our all day dining venue provides a lavish buffet spread with dishes ranging from the Western to Oriental and Indian cuisines and I’m glad you had a pleasurable dining experience.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2014

We stayed a week at this gorgeous impeccably clean well-located hotel with it's extra comfortable, spacious, well-equipped and luminous rooms (huge floor to ceiling windows looking out over Bangalore). The staff was amazingly friendly and helpful and the breakfasts as well as the food in the hotel restaurant was simply delicious and quite varied with and a endless choice of Indian and European/American food. There is a strong feeling of well-being in the lobby and other rooms available for the guests and we especially enjoyed the food and joys of passing the cocktail hour in the clubroom on the 16th floor with an unforgettable view over the region. We will definitely be back!

Room Tip: View towards the southern exposure is probably slightly more interesting.
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  • Stayed: January 2014, travelled as a couple
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Thank Rosie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 3 February 2014

Dear Rosie B,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us during your recent visit and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy. Feast, our multi-cuisine dining venue offers the best of Western, Oriental and Indian cuisines and I’m glad you had a pleasurable and memorable dining experience with us.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014

In December last year, our family toured India for 5 weeks. We ended our journey staying at the Sheraton Hotel in Bangalore.

We thoroughly enjoyed our stay at this hotel and it was a perfect way to end our tour.

We found the front desk/lobby area staff always very courteous and helpful, including the cleaners and the doorman and security people who were stationed outside.

During our stay at the hotel, I booked in for a hair appointment and a pedicure at the Tranzient Hair Salon on Level 4. I have to say Manjunath NV gave me, the best foot treatment/massage that I have ever had. He was helpful, courteous and certainly an expertise in his field of work.

The food offered in the dining area is of high standard and the produce is of a good quality, which we appreciated very much.

The facilities of this hotel are excellent, and I would recommend this hotel to all of our friends. We will definitely stay here again.

Laxmi Parbhu

Room Tip: Our room overlooked the courtyard area.
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  • Stayed: December 2013, travelled with family
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Thank Laxmi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 3 February 2014

Dear Laxmi P,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us during your recent visit and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy. I’m glad you had a pleasurable and memorable dining experience with us Feast, our multi-cuisine dining venue. It pleases me to know that your experience at the salon was comfortable and on your next visit we recommend you visit Shine Spa for Sheraton at Sheraton Bangalore, which will be a unique and uplifting experience.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 January 2014

In the far end of the city located next door to Orion mall this is a beautiful hotel. The restaurant on the terrace side is great for a romantic dinner or even if you just want a break and want to feel special :) The lunch buffet is a feast fit for a king. i very much enjoyed my stay and will return for sure ...

  • Stayed: October 2013, travelled on business
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1  Thank Ambika N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 15 January 2014

Dear Ambika N,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to dine with us during your recent visit and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy. Persian Terrace, our award winning persian cuisine dining venue transports guests to a middle eastern wonderland with the aromas from the live kitchen and ambience. I’m glad you had a pleasurable and memorable dining experience with us at Persian Terrace and enjoyed the lunch buffet at Feast, our multi-cuisine dining venue.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2014

Its truly world class international hotel.Hotel staffs were extremely good and were always in welcoming mode.The restaurant in the ground floor is very good. A good Orion Mall is there in the same campus.Climate outside in the evening is very lively. All around hotel good restaurants are available reasonably priced.I strongly recommend to visit this hotel to one and all who love world class hotel experience.They provide one way pickup from airport and Breakfast and dinner was included in my package.

Room Tip: Mall View is the best
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  • Stayed: March 2013, travelled on business
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Thank HRPATEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 15 January 2014

Dear HRPATEL,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us during your recent visit to Bangalore and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you had a comfortable stay and found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy. Feast, our all day dining venue provides a lavish buffest spread with dishes ranging from the Western to Oriental and Indian cuisines and I’m glad you had a pleasurable dining experience. Sheraton Bangalore offers the largest entry size rooms in the city (39 sq cms) and I’m glad you found these spacious and comfortable.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

My stay was amazing. Got a nice pool view room. When I got to the room, I realized to my horror that my luggage had got exchanged at the airport. Their airport rep Mr. Panduranga came to rescue. Not only did he promptly help me in tracing the luggage, as requested he kept updating me time to time about the status and was sweet to arrange for the luggage to be brought down from the airport which is grossly 30 kms away from the city center. By early evening I had my luggage back in the room. He also asked me to be careful in the future about identifying my luggage with a genuine concern. Thanks a lot Mr. Panduranga! Other than this all my requests were promptly taken care of. The staff in the lobby and at their coffee shop Feast is warm and welcoming.
Thanks a lot for saving my trip!

  • Stayed: December 2013
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2  Thank strawbiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 15 January 2014

Dear strawbiz,

Greetings from Sheraton Bangalore at Brigade Gateway!

Thank you for choosing to stay with us during your recent visit to Bangalore and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you had a comfortable stay and found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy. Your appreciation for our associates will definitely be conveyed and I'm sure this will encourage them to continue to go the extra mile for our guests' comfort. Feast, our all day dining venue provides a lavish buffest spread with dishes ranging from the Western to Oriental and Indian cuisines and I’m glad you had a pleasurable dining experience. Sheraton Bangalore offers the largest entry size rooms in the city (39 sq cms) and I’m glad you found these spacious and comfortable.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Bangalore Hotel at Brigade Gateway

Address: 26 / 1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru | Rajajinagar-Malleswaram, Bengaluru 560055, India
Phone Number:
Region: India > Karnataka > Bangalore District > Bengaluru > Rajajinagar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Bengaluru
#5 Business Hotel in Bengaluru
#5 Luxury Hotel in Bengaluru
#7 Family Hotel in Bengaluru
#16 Romantic Hotel in Bengaluru
Price Range: £95 - £296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Official Description (provided by the hotel):
Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore

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