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“Home away from home”

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Sheraton Grand Bangalore Hotel at Brigade Gateway
Ranked #6 of 652 Hotels in Bengaluru
Somerset, NJ
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Home away from home”
5 of 5 bubbles Reviewed 8 March 2014

Due to celiac disease I always worry whether I'll get safe gluten free food options when I travel. Every employee I asked would immediately summon a chef who then accompanied me to the buffet and personally explained each food to me. I felt as though my safety and health really mattered. Every member of the team was efficient and helpful and friendly. The hotel is immaculate. Its nice to see an herb garden growing right outside the Bene restaurant. This is a very peaceful hotel and exceeded my expectations.

  • Stayed March 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Honahlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 March 2014
Dear Honahlee,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy keeping in mind your specific requirements.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,753 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (381)
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Delhi
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 8 March 2014 via mobile

I stayed at sheraton for work. Was impressed with the speed and smooth check in and checkout service with oomph and style.

Rooms are great. I was upgraded as I had requested for a non smoking room which wasn't available. This was done without me requesting for it. Was impressed to see a USB port which was wall mounted. Business travelers would understand the imp of USB port!! highly recommended hotel!!

Stayed February 2014, travelled on business
Helpful?
Thank Inderpreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 March 2014
Dear Inderpreet,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 March 2014

This hotel is first class. We had a very large group stay here and they provided very good service. As is the case with new hotels some of the services provided could still be refined a bit more but overall very good.

Room Tip: Ask for a pool view room
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank peter c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 March 2014
Dear peter c,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

Consistancy ...................... The Sheraton Hotel is quite simply the Best Hotel in Bangalore. It's Sunday Brunch offers the best buffet in town and it's Saturday evening "East Meets West" is excellent

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MARKFT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 March 2014
Dear MARKFT,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farnham, UK
Level Contributor
111 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

I usually stay at another hotel in Bangalore but I was advised to try this one. The airport pickup was prompt and courteous and hotel check in was very quick and efficient. The rooms are spacious and the bathrooms well laid out. I was on the Executive Floor which has a lounge with a reasonable selection of food and drink with good service. It was quite crowded and noisy at times, especially at breakfast and so I had breakfast in the main restaurant as it was a lot quicker. This had a well-stocked buffet but not enough Indian dishes for my liking. The lobby bar in the evening is quite dark and not cheap! Overall the service was very good but the hotel was just one of those from a big chain - you could be anywhere in the world and it would be the same. Personally I prefer a smaller hotel with a bit more charm and will return to my usual place the next time. No real complaints about this hotel only that my preferences are different.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cham3b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 March 2014
Dear cham3b,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

Sadly, we stayed at this hotel for just one night, on 30th January 2014, as we were starting our short trip around India the next day. I booked it over the internet, which wasn't a problem, and as the price was very favourable, I had mixed feelings over what to expect. And disappointed I was not!

Right on our arrival at the hotel, we had a very pleasant experience - we were greeted by smarty dressed hotel staff, shown to the check-in desk where we were swiftly checked in...and given a very pleasant upgrade!

The hotel is situated in what appears to be a "business" area of Bengaluru; but I may be wrong! It has a large, airy impressive, shiny clean, lobby with a number of restaurants, which I would have tried had we been there for more than one night!

The room we were given was on the Starwood floor with a view of the city. The room itself was large, spotless, and with one of the most comfortable beds I have ever slept in! It had all the usual amenities that one would expect of a hotel vying to be in top category, and there were of a modern standard!

Breakfast, a buffet, was very generous, fresh and with a lot of variety. Suffice to say we spent a good time trying the various breakfast cuisines on offer, which ranged from Indian to Japanese!

As for the staff, they were very professional, polite and extremely helpful, particularly Anton D'Silva who helped us with our train booking and Sachin.

The hotel has a well-equipped gym, which I used at 3am, as I was trying to counter the effects of jet lag. It also has a swimming pool, spa facilities and wifi, which worked!

It is about a 15 min auto rikshaw ride to City Train Station and about 40 mins drive from Bengaluru International Airport, no surprise there as the city is so congested!

Would I stay at this hotel again? Yes I would!!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 13 March 2014
Dear iSayY,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
54 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 22 February 2014 via mobile

Stayed here for one night on business. Very new hotel. Had access to club, where free drinks and food was available during evening. Restaurant had great food and the breakfast buffet had an amazing variety. The room was very large with a great bed. Was provided a room with 2 single beds (than my request of a king size) but these beds were larger than expected. Room had free wifi.

Excellent experience and would stay again.

Stayed February 2014, travelled on business
Helpful?
Thank 30CountryTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 13 March 2014
Dear 30CountryTraveller,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

Thank you for choosing to stay with us and for sharing your valuable feedback with us here on Tripadvisor. We are glad that you found the service and amenities to be up to your desired expectations.

Sheraton Bangalore Hotel at Brigade Gateway is the first newly built and managed Sheraton in India and is located in the 43 acre self sustained campus called Brigade Gateway which also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are glad you found the location of the hotel to be an advantage. Our core values at Sheraton Bangalore are Warm, Connected and Community and it pleases me to know that the associates were able to serve you with warmth and courtesy. Sheraton banaglore offers the largest entry size rooms in teh city (39 sq mts) and we're glad you found these spacious adn comfortable and the amenities to be up to your desired expectations.

We thank you for your valuable feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Bangalore Hotel at Brigade Gateway

Property: Sheraton Grand Bangalore Hotel at Brigade Gateway
Address: 26 / 1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru 560055, India
Region: India > Karnataka > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Bengaluru
#5 Business Hotel in Bengaluru
#6 Luxury Hotel in Bengaluru
#10 Family Hotel in Bengaluru
#16 Romantic Hotel in Bengaluru
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Grand Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Official Description (provided by the hotel):
Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore

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