This is near company offices in the city so the location couldn't be better. The rooms are great, although I was placed in a smoking room counter to the preference that was stated in my booking. I believe I was upgraded to club level as a consolation. However, this was not communicated to me and when I inquired about changing I was informed that all rooms were occupied and that I should check back tomorrow. It would have been nice for them to just handle this and communicate with me if options were available for the following nights. Had I been sensitive to smoke this would have been a much bigger issue.
They have a fancy light based 'do not disturb' system. So you press a little light switch by the door instead of a hanging card. I forgot to hit the switch when leaving the room on the first day and by the time I returned after a full day did not have the time to hassle with requesting service. I think the 'old fashioned' card works fine...
The main restaurant is pretty good. The breakfast was nice and there are lots of Indian and Western options available. The dinner I had on the night of arrival was decent, but the service was really slow.
Overall this a very nice hotel and any westerner would feel right at home. I'm sure I'll return based on the location and I know that I can expect a decent experience.
- Official Description (provided by the hotel):
- Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more less
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- Also Known As:
- Sheraton Bangalore At Brigade Gateway Hotel Bangalore