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Sheraton Grand Bangalore Hotel at Brigade Gateway
Ranked #6 of 652 Hotels in Bengaluru
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“New hotel”
5 of 5 bubbles Reviewed 31 May 2014

Got an opportunity to stay at this hotel with my work colleagues. I have stayed at many of the hotels in India but this hotel as something different. I was given a room on the 12 floor with the view of the lake, looks pretty in the night. The conference was organised on the 2nd floor. Meeting rooms are big. Food served in the coffee shop was good especially breakfast but I feel the room service needs improvement. Very less options and quality of Indian food is very low. Overall it was nice experience. Will visit again..

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sheel421
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 5 June 2014
Dear sheel421,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards. We offer 21,000 square feet of meeting space and it pleases me to know that you found the meeting spaces spacious and well equipped.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,767 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (381)
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English first
Nagpur, India
1 review
5 of 5 bubbles Reviewed 31 May 2014

The stay here was a great experience in all. The food ..... The rooms ....The staff.... excellent.... The Spa by the pool side makes you forget of all the hectic times you apend at work.... A certain weekend getaway for friends and family....

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amz226
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 5 June 2014
Dear amz226,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards. The infinity pool on level four of the hotel is indeed a sight to behold with a view of the iconic ISKCON temple.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
206 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
5 of 5 bubbles Reviewed 31 May 2014 via mobile

Stayed here for first time and found this property to be excellent with superb service from staff. Area around this hotel is fully developed now and is very impressive. Fresh look and good amenities in the room. Breakfast options were good.

Stayed May 2014, travelled on business
Helpful?
1 Thank TPsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 18 June 2014
Dear TPsingh ,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. Our core values are warm, connected and community and it brings me great pleasure to know that the associates were able to serve you with warmth and courtesy. Your appreciation for the team will definitely be conveyed and I'm sure this will urge them to continue to serve our guests with a genuine sense of care.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
1 review
5 of 5 bubbles Reviewed 31 May 2014

This is very good hotel backed by impeccable service in a great location. What more can you expect ..........truly Sheraton!!!

The food is something one must experience with the choice of cuisine they have, indeed wonderful. I had a blast trying out the different varieties.

This would always be my first choice of hotel at Bangalore.

Room Tip: Front Facing rooms are preferable
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 5 June 2014
Dear Maya A,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 May 2014

Stayed at this place over the weekend and was delighted. Services and rooms are perfect. Food is good. The spa is very relaxing. Perfect getaway from busy work schedule in bangalore. Must visit for any traveller.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank amz23567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 4 June 2014
Dear amz23567,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards. Shine Spa for Sheraton at Sheraton Bangalore is the first Shine Spa in India and it pleases me to know that you found the treatment relaxing and rejuvenating.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Stayed there in May 2014 for four days for a business trip, got a reservation on 8th floor for suite room with no access to the club lounge I learned that during having breakfast in the Lounge so I upgraded to lounge access in order to have quick breakfast then decided to also upgrade to the room level that went along with the upgrade paid as the cost was substantial. Big surprise, although the new room was higher, at 16th floor, however the room layout was identical to te previous one.
So don't expect different rooms, only differentiation seems lounge access, looking at the hefty price difference, I wouldn't do it again.

This has to be seen in context with the really great breakfast provided in the restaurant which is included in the room rate.
Rooms are located either to the railway line with a rather dim view or towards the main entrance overlooking Brigade Gateway Shopping Mall which is a much nicer view.

Hotel staff at reception lounge & restaurant very friendly and helpful.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JL4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 4 June 2014
Dear JL4444,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards. Sheraton Bangalore offers the largest entry size rooms in the city (39 sq mts) and it pleases me to know that you found these spacious and comfortable.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manipal
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

Great experience. Smooth checkin by miss Yadav with special care for my kid. Rooms are nice we got the view of Orion mall. The Saturday buffet at Persian and Italian restaurant & the dessert Triamisu is highly recommended. The special personal touch given by Khushboo(I hope the name is right)from Pune at the Persian restaurant made us feel at home and was extremely nice to our daughter. The breakfast had variety however avoid rush hours to find a comfortable seat.
Orion mall is close so you can walk across and shop. Over all a comfortable and pleasant stay.

Room Tip: I would recommend rooms facing the pool/orion mall
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank entdoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 28 May 2014
Dear entdoctor,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues and I'm glad you had a pleasurable dining experience with us. East Meets West is a unique dining concept wherein we present the best of our award winning Persian and Italian venues in a lavish buffet spread on Saturday evenings. It pleases me to know you found the ambience and food up to your desired taste.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Bangalore Hotel at Brigade Gateway

Property: Sheraton Grand Bangalore Hotel at Brigade Gateway
Address: 26 / 1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru 560055, India
Region: India > Karnataka > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Bengaluru
#5 Business Hotel in Bengaluru
#6 Luxury Hotel in Bengaluru
#10 Family Hotel in Bengaluru
#16 Romantic Hotel in Bengaluru
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Grand Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Official Description (provided by the hotel):
Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore

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