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Sheraton Grand Bangalore Hotel at Brigade Gateway
Ranked #4 of 666 Hotels in Bengaluru
Certificate of Excellence
Reviewed 13 June 2014

The hotel has different advantages which are inherent to a big name such as Sheraton: very good services, beautiful and comfortable rooms, tasty restaurants, etc... What make this hotel more special yet is its location: centrally built in Bangalore, it is very near a big Shopping Mall, with many restaurants which will add value to the experience of staying here. Of course, the only setback is the price, which can be too much for a longer stay.

  • Stayed: June 2014, travelled on business
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Thank MuriloSousa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 18 June 2014

Dear MuriloSousa,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards. Sheraton Bangalore offers the largest entry size rooms in the city (39 sq mts) and we're glad that you found these spacious and comfortable.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,174 - 1,180 of 1,834 reviews

Reviewed 13 June 2014

I have spend almost a month here at Sheraton Bangalore and must say have been an enjoyable experience for me. Rooms are spacious, well maintained and do provide good views as well. Facilities match to the expectations. Staff is very cordial and friendly. They made sure that I enjoyed the city as well as to the best of way possible.
Overall, it has really been a great experience and impressed by the service and hospitality I would like to visit this place again..:)

Stayed: May 2014, travelled on business
1  Thank Amit A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 18 June 2014

Dear Amit A,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. Our core values are warm, connected and community and it brings me great pleasure to know that the associates were able to serve you with warmth and courtesy. Your appreciation for the team will definitely be conveyed and I'm sure this will urge them to continue to serve our guests with a genuine sense of care.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

It's an excellent hotel for any business trip. Take one of those pool view rooms!
The staff is friendly. The best part is you can always unwind and beat away your day's stress by shopping at Orion mall and then in the evening, you can let your hair down and soak in the city view at pool bar or 'Persian Terrace'.

  • Stayed: May 2014, travelled on business
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Thank Rashmi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 18 June 2014

Dear Rashmi J,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

I travel a lot on business trips and most of them are for 1 to 2 nights. This was my fourth time is Bangalore and have stayed at other part of the city very time earlier, this time I had work nearer to Sheraton, and I am glad that the chose to stay here In a hotel one looks for good bed and a comfortable stay with minimum fuss, where you can unwind the entire days stress. The hotel is located at good location with shopping mall next to it. The staff and services are excellent. The food is good and restaurants are excellent in their services and making your meal memorable. Highly recommended for both leisure and business travel. If you are in Bangalore and want to stay in luxury with all the comforts without fuss , this is the hotel you want to stay in. I'll give them five stars with two thumbs up for pampering me.

Stayed: March 2014, travelled on business
1  Thank anksanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 18 June 2014

Dear anksanks ,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2014

as a regular traveller to bangalore and generally hating the hotel experiences in the city, this was a refreshing change of scene for me. the rooms were amazingly well set, impeccably clean (with my allergies my nose would know!) and the staff super friendly. the italian restaurant (bene) especially deserves a mention for their food. i don't remember one thing i ate there that didn't go down like a festival of flavours. the spa was something that i reluctantly tried on this trip (not much of a spa person otherwise) but this one made me want to come back. have never felt this refreshed after a day at the spa, i don't know what they do different, but it makes it a whole lot better! definitely recommend a stay here over any other place in the city.

Room Tip: always pick a higher floor room with a view of the pool side.
  • Stayed: May 2014, travelled on business
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1  Thank karthiknatarajan432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 18 June 2014

Dear karthiknatarajan432,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards. Shine Spa for Sheraton at Sheraton Bangalore is the first in India and we're glad that you had a memorable experience here.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Having been to bunch of spas worldwide, I know myself as being not easy to please but this SPA is a wonderful experience. Staff was very friendly. Relaxing, clean and professional atmosphere. Nice shower/steam shower area available for before/after your services. Very conveniently located near Orion Mall.

  • Stayed: June 2014, travelled on business
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5  Thank Prasanna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 25 June 2014

Dear Prasanna R,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. Shine Spa for Sheraton is Sheraton's signature Spa and the first of its kind in India. Its warm atmosphere and welcoming therapists will help you recharge and relax. Our spa consists of ten treatment rooms covering 945 square metres of contemporary splendour, dedicated wholly to uplifting your senses and we're glad you had a great time here with us.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Stayed a night through Eat-Drink-&-More membership. The hotel is in a tiny space, to be called a 5-Star hotel. Their are no lawns or any scenic beauty around; except for Orion Mall area. Swimming pool is really tiny...just for name sake. No discipline enforced for people to wear a hair-cap. Many guests entered pool in cotton dresses, as they walked into the pool with no shown difference than walking into a restaurant. My family objected to people not even taking a shower, before entering the pool. Yuckk... so unbecoming of a star-rated property.
Food was extremely spicy, even for us; thought we are from North India and spicy food is not an issue with us. Buy-1-Get-1 drink vouchers are not accepted in 'Feast' and one is expected to go to 'Durbar'. It is really irritating and is a crime especially in hospitality industry.

  • Stayed: May 2014, travelled with family
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5  Thank Ritesh Kumar A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this reviewResponded 18 June 2014

Dear Ritesh Kumar A,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore and for sharing your feedback here with us on Tripadvisor as your feedback is quintessential in our journey towards achieving greater guest satisfaction.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. We offer a total of six food and beverage venues each offering a unique dining experience. Your detailed feedback has been taken note of and I will personally ensure that the respective departments heads take up these points so as to ensure that on your next visit you receive nothing but the best standards of service and amenities.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Bangalore Hotel at Brigade Gateway

Address: 26 / 1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru | Rajajinagar-Malleswaram, Bengaluru 560055, India
Phone Number:
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Bengaluru
#4 Luxury Hotel in Bengaluru
#5 Business Hotel in Bengaluru
#10 Family Hotel in Bengaluru
#16 Romantic Hotel in Bengaluru
Price Range: £90 - £727 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Official Description (provided by the hotel):
Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore

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