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“Practical hotel” 4 of 5 bubbles
Review of Sheraton Grand Bangalore Hotel at Brigade Gateway

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Sheraton Grand Bangalore Hotel at Brigade Gateway
Ranked #6 of 648 Hotels in Bengaluru
hyderabad, india
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Practical hotel”
4 of 5 bubbles Reviewed 24 August 2014

It's a good practical business hotel in Bangalore. If you are staying in Bangalore and don't plan to travel around too much - this is a great place. The Orion mall is right across the hotel and you have plenty of shopping and eating options.

The rooms are a touch cramped but passable. Overall good hotel and i would rate it high purely from a location perspective.

Room Tip: Any room is fine
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  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank prapaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 11 September 2014
Dear prapaa,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore and for sharing your feedback here with us on Tripadvisor as your feedback is quintessential in our journey towards achieving greater guest satisfaction.

Your detailed feedback has been taken note of and I will personally ensure that the respective departments heads take up these points so as to ensure that on your next visit you receive nothing but the best standards of service and amenities.

We thank you for your feedback and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (375)
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Switzerland
Level Contributor
567 reviews
163 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
5 of 5 bubbles Reviewed 24 August 2014

Sheraton Bangalore is one of the modern hotels in Bangalore. It is part of a relatively new large development of apartments a mall (Orion Mall) in the Brigade Gateway. The service is definitely 5 star with an attentive staff who takes good care of the guests. The breakfast buffet is great. Since the hotel is part of a larger development that is a good selection of restaurants near by.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank johan6688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 August 2014
Dear Johan6688,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

We have a total of six food and beverage venues each offering a range of cuisines and we are glad to hear that you found the food and beverage offerings up to your desired standards. We offer 21,000 square feet of meeting space and it pleases me to know that you found the meeting spaces spacious and well equipped.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hochkirch, Germany
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

As I was traveling for nearly three years every month for two weeks for business reasons to India I had a chance to test a lot of hotels. The Sheraton Brigade is one of my favorite hotels over there. It is close to the ISKON temple and I especially enjoy swimming in the pool and watching the temple at the same time.

The entrance hall and reception are great, a lot of marble has been used providing someone with a very luxurious feeling while walking into the hotel. I often used there pick-up service from the airport. The cars are good and the drivers attentive. However, the prices are on the higher side for their pick-up services.

The rooms are good and well maintained with comfortable beds and good noise protection. From the higher floors there is a great view over Yeshwantpur. The rain forest shower in the room is awesome. Internet is fast and the desk and chair are quite comfortable.

Breakfast is good, the hotel offers a very nice choice of European and Indian food, something for every traveller. The food quality is good as well. The hotel is good if you are fof business in the Yeshwantpur area or the Global Village. If you have business in Electronic City or Whitefield I would recommend a different hotel, however I used it for quite a while also when I had meetings in that part of the city as I liked the hotel so much and I wanted to avoid to move from one hotel to the other every second day.

The hotel provides a nice small gym, the guy there is really helpful and provides you with good hints and tips. The pool is very nice but somehow quite chilly. One of the coldest pools I experienced in india (however they manage to keep it that cool).

Prices are usually ok, not too expensive for the services provided. Food is also reasonable priced as the Brigade Mall is next door where you can find different restaurants which offer food at affordable prices in good quality.

Room Tip: When I stayed at the hotel I usually booked the rooms with Lounge access. These are on the two top f...
See more room tips
  • Stayed October 2013, travelled on business
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank peter_biber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 August 2014
Dear peter_biber,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. Our core values are warm, connected and community and it brings me great pleasure to know that the associates were able to serve you with warmth and courtesy. Your appreciation for the team will definitely be conveyed and I'm sure this will urge them to continue to serve our guests with a genuine sense of care.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

Recently spent three weeks here during a business trip. Very happy to get back to a calm, quiet, peaceful room each evening. Everything great, one can eat what one wants, big choice of restaurants for the evening, and also at breakfast time. Awesome dishes, deserts and Espressos in the Italian Bene restaurant when you're a lightweight westerner feeling weak of belly and dont want to go near anything spicy.
Kettle and various teas and coffee in the room also.
Efficient same day laundry service.
Nice view from my 10th floor room over the elevated metro line, sat and watched the sunset a few times.
Staff always attentive, helpful and friendly.
Look out for the hundreds of parrots who come each evening at sunset to sleep in the trees between the hotel and the mall.
Used the pool briefly, didnt bother with gym, or spa (too lazy).
Good location, mall next door with a food court, all the usual fast food options and Starbucks too, metro station across the street, but dont try catching it to MG Road, they wont sell you a ticket (the line isnt finished yet :)). Liked the Mainland China restaurant in the Mall very much.

  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank ploeb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 August 2014
Dear Ploeb1,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. Our core values are warm, connected and community and it brings me great pleasure to know that the associates were able to serve you with warmth and courtesy. Your appreciation for the team will definitely be conveyed and I'm sure this will urge them to continue to serve our guests with a genuine sense of care.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 19 August 2014

Our family set out to Bangalore for a change in climate and for a fun family holiday. Choosing Sheraton as our hotel was a fantastic decision. Orion Mall is right next to the hotel, giving the area a very lively ambience, which is what I'm always on the lookout for. As a spg member, I absolutely loved the Club lounge on the top floor. It offered snacks and was a great place for the family to sit together and relax over food and drinks. The service, food, and rooms were great, very pleased. The breakfast had a lot of options to choose from and I was not disappointed. Overall, great hotel, great service, totally worth visiting again.

Room Tip: Go for the club room, a lot of space.
See more room tips
  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Navya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 August 2014
Dear Navya K,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. Our core values are warm, connected and community and it brings me great pleasure to know that the associates were able to serve you with warmth and courtesy. Your appreciation for the team will definitely be conveyed and I'm sure this will urge them to continue to serve our guests with a genuine sense of care.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 August 2014

Sheraton is located adjacent to Orion Mall. Most of the good hotels in Bangalore lack a nice live place to walk in the evening.
Fortunately, being located next to the Orion mall it's lively at all times. Also, the food joints in the mall are superb and provide a lot of variety.
Fortunately it's not all about the mall. The property is new and vibrant. The rooms are luxurious. In the evening there is live piano which is really soothing. The pool and other facilities are also very good.

Room Tip: Request for room facing the pool / mall.
See more room tips
  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank yudhs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 August 2014
Dear yudhs,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. Our core values are warm, connected and community and it brings me great pleasure to know that the associates were able to serve you with warmth and courtesy. Your appreciation for the team will definitely be conveyed and I'm sure this will urge them to continue to serve our guests with a genuine sense of care.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai, India
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 August 2014

Wow room for spg member, Fanatastic Location, great ambience , close to shopping area & Peenya. mind boggling b'fast spread . Charmimg staff, however some in restaurants require tickle. Great Gym & Spa. 4th Floor Terrance Restaurant is abs romantic....worth visiting again

Room Tip: All rooms are good , but try for Lake View
See more room tips
  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank anrg62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonBangalore, General Manager at Sheraton Grand Bangalore Hotel at Brigade Gateway, responded to this review, 25 August 2014
Dear anrg62,

Greetings from Sheraton Bangalore Hotel at Brigade Gateway!

We thank you for choosing to stay with us during your recent visit to Bangalore. It is indeed a pleasure to read such appreciative words from guest as you and we're glad you found the service and amenities up to your expectations.

Sheraton Bangalore is located in the self-sustained lifestyle enclave called Brigade Gateway that also houses the World Trade Centre, Orion Mall and a beautiful man-made lake. We are the closest five star deluxe property to the Bengaluru International airport and just about 8 kms from the city center. Our core values are warm, connected and community and it brings me great pleasure to know that the associates were able to serve you with warmth and courtesy. Your appreciation for the team will definitely be conveyed and I'm sure this will urge them to continue to serve our guests with a genuine sense of care.

We thank you for your feedback and recommendation and look forward to the pleasure of serving you again at the Sheraton Bangalore Hotel at Brigade Gateway!

Warm regards,
Saurabh Bakshi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Grand Bangalore Hotel at Brigade Gateway

Property: Sheraton Grand Bangalore Hotel at Brigade Gateway
Address: 26 / 1, Dr. Rajkumar Road | Rajajinagar-Malleswaram, Bengaluru 560055, India
Region: India > Karnataka > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Bengaluru
#5 Business Hotel in Bengaluru
#6 Luxury Hotel in Bengaluru
#10 Family Hotel in Bengaluru
#16 Romantic Hotel in Bengaluru
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Grand Bangalore Hotel at Brigade Gateway 5*
Number of rooms: 230
Official Description (provided by the hotel):
Sheraton Grand Bangalore Hotel at Brigade Gateway is located in Malleswaram, is well connected to the city attractions in the IT capital of India. The hotel is part of an exclusive integrated lifestyle enclave, which features Columbia Asia hospital, luxury apartments and a school and is connected via sky access to the World Trade Center and Orion Mall - largest shopping mall in the city.Sheraton Grand Bangalore Hotel at Brigade Gateway is positioned as the city's leading corporate hotel with a strong focus on the MICE market due to its large convention facilities. The hotel consists of 230 guest rooms, including 6 restaurants and bars. ... more   less 
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Also Known As:
Sheraton Bangalore At Brigade Gateway Hotel Bangalore

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