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“Very Professional”
Review of Citrus Bangalore

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Citrus Bangalore
Ranked #43 of 662 Hotels in Bengaluru
Certificate of Excellence
Kanpur, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very Professional”
Reviewed 24 June 2013

Had been to Citrus for official visit in Bangalore..... Amazed by the hospitality, smooth rooming, courteous staff, specially the Manager Front Office who was always there for help. Rooms are beautifully done. Restaurant has welcoming charm.....Overall Good stay....

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JSingh1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitinBangalore, General Manager at Citrus Bangalore, responded to this review, 25 June 2013
Dear Guest,

Thank you very much for taking time to post a review of our hotel and also for your compliments on our rooms and the service. We are also grateful for your appreciation of the services provided by the team.

We looking forward to welcome you soon back to Citrus Bangalore.

Regards
Nitin Pathak
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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306 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
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  • Any
English first
Chennai (Madras), India
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 June 2013

We had an excellent stay. The staff are very courteous specially the one's who are in charge of the breakfast in the restaurant. We had an excellent roof top dining experience. The food specially the range of chicken dishes were superb both for the taste and the price.

Room Tip: Book your seat in advance if you want to have rrof top dinner in the open space,
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Someshcbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitinBangalore, General Manager at Citrus Bangalore, responded to this review, 17 June 2013
Dear Guest,

Thank you very much for taking time to post a review of our hotel and also for your compliments on our roof top restaurant Skylit and the service. We are also grateful for your appreciation of the services provided by the team. Your words of appreciation shall go a long way to motivate them to continue to deliver a high level of service to our guests.

We look forward to the opportunity of welcoming you back on your next visit to Bangalore.

Regards
Nitin Pathak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2013

I stayed at the Ctirus, Bangalore recently. It is relatively new and quite convenient if you want to go to the IT park nearby (RMZ Ecospace) - as I did. Rooms are modest in size but contain the basic amenities. It is not quite budget priced but still reasonably modestly priced. I had dinner at the restaurant (not the roof top one but Biso) and it was deserted at 9 pm on a week day, so I guess the hotel is yet to take off. Having said it, the food was good. It has a fitness center in the basement and it is adequate.

Breakfast buffet is modest but reasonable (juices come out of a carton, so are loaded with sugar). Good coffee is the redeeming factor apart from a live counter where omelettes are made to order.

Room Tip: Bed was a little uncomfortable (for my liking, ywmv).
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nilesh_Bakhle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitinBangalore, General Manager at Citrus Bangalore, responded to this review, 14 June 2013
Dear Guest,

We thank you for choosing Citrus Bangalore for your stay and are grateful to you for having spared a few moments to share your experience and appreciation of our product and services.

Skylit is our signature restaurant and most of the guests prefer to dine open air in the evening, hence the restaurant BISO was not having many guests. Would like to recommend and invite you to Skylit on your next visit to Citrus Bangalore.

It is our endeavor to provide best in class breakfast as it is the only meal all resident guests have and apart from live counter we do provide fresh juices and many more items on request, please ask your server next time in case you have any preferences.

We look forward to the opportunity of welcoming you back on your next visit to Bangalore.

Regards
Nitin Pathak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
1 review
Reviewed 5 June 2013

The rooms are clean and very neat. The staff are friendly. Most particularly the dinning room staff, they make you just want to come and come back again. Also tried the Pune branch of this Hotel and I now believe its a tradition, great service, neat rooms and excellent food

Room Tip: Go for the third floor rooms, one big bed unless you are two and you may want to use the second floo...
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nyanjui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitinBangalore, General Manager at Citrus Bangalore, responded to this review, 14 June 2013
Dear Guest,

Thank you for posting such gracious comments on Trip Advisor. It was a pleasure to have been of service to you. Your words of appreciation shall go a long way for the team to continue to deliver a high level of service to our guests.

We look forward to the opportunity of welcoming you back on your next visit to Bangalore.

Regards
Nitin Pathak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, Karnataka, India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 10 May 2013

We visited the restaurant with friends on a Sunday evening in April. The restaurant served good amount starters on the table and a very small buffet. The starters were written on a black-board and seemed delicious to hear and were divided into veg and non-veg category. There were a quiet a few people that day and I think there were only three servers for all tables. So you had to literally call the servers quiet a few times and wait for some more time before someone came to your table. We had to wait for quiet long time before the startes were served on the table. Non-veg startes flowed in quickly after that and was very good. But for our vegetarians friends, only 2/3 startes came and then stopped. Vegetarians weren't served all the items shown in the menu. Even after multiple requests, nothing came. Same was the case for a second serving of the non-veg starters. We kept on requesting, but it just didn't come. I liked the food very much, but I really hope they improve on their service.

  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank S62065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitinBangalore, General Manager at Citrus Bangalore, responded to this review, 11 May 2013
Dear Guest,

Thank you very much indeed for taking the time to share with us your valuable feedback about our services at our restaurant Skylit. It was really an eye opener and it is only through constructive feedback as yours, I am able to monitor and improve the services we offer at our restaurant and hotel.
I have shared this feedback with my Chef and food & beverage manager. We do not compromise on quality of our food and service. I truly regret that this was not the case on this occasion. I do hope that this unpleasant experience will not diminish your opinion of Citrus Hotels. Would personally ensure to have much improved service.

We look forward to the opportunity of welcoming you back at Skylit.

Regards
Nitin Pathak

We
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Chennai (Madras), India
2 reviews
Reviewed 23 April 2013

had a nice experience in this place during my stat.the front desk staff and the housekeeping staffs are brilliant.the room was excellent.
the breakfast is a nice service but the same menu everyday gets boring after a few days
good thing its at walking distance from all the tech companies and small time cafes
i recommend this place to everyone

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pradeep k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitinBangalore, General Manager at Citrus Bangalore, responded to this review, 11 May 2013
Dear Guest,

Thank you very much for taking time to post a review of our hotel and also for your compliments on our rooms and the service.

We follow cyclic breakfast menus at our restaurant BISO, however your point is very well taken and would ensure to review and change the breakfast menu quite often.

We look forward to the opportunity of welcoming you back on your next visit to Bangalore.

Regards
Nitin Pathak
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2013

Hi,

I stayed in hotel Citrus for almost 2 weeks and It was a nice experience. The staff was very helpful and cooperative. they always help out for our needs. The food was very delicious.

There are few people I would like to thanks to them for their help throughout 14 days. Mr . Nitin (GM), Mr Nishant, Restaurant Manager & Chef.

Hotel is having a open roof top restaurant which is amazing. I will highly recommend to visit it.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vikas_Adlakha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NitinBangalore, General Manager at Citrus Bangalore, responded to this review, 17 April 2013
Dear Guest,

Thank you very much for taking time to post a review of our hotel and also for your compliments on our food and the services.

We are delighted to note that you found our Roof top restaurant SKYLIT amazing. Thank you for your compliments.

My team and I hope look forward to the pleasure of your continued visits to our hotel.

Regards
Nitin Pathak
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citrus Bangalore

Property: Citrus Bangalore
Address: 80/2 Marathahalli - Sarjapur Outer Ring Road Bellandur, Bengaluru 560103, India
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #43 of 662 Hotels in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Citrus Bangalore 3.5*
Number of rooms: 69
Official Description (provided by the hotel):
Nestled in the heart of Bengaluru IT hub, just a few minutes away from MNCs, Citrus Bengaluru comes with luxurious comforts and is equipped with the latest technology. Its convenient location in close proximity to all IT, ITes and multinational business houses in Marathalli and Whitefield makes it an ideal establishment to cater to all business travel and event needs. ... more   less 
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