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“Excellent service yet old!”

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ITC Windsor, Bengaluru
Ranked #19 of 662 Hotels in Bengaluru
Certificate of Excellence
Hong Kong
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent service yet old!”
Reviewed 25 February 2014

The great service experience started at the breakfast buffet. All the staffs were polite and helpful. They helped to prepare omelet and toast proactively. The gym was modern and fully equipped. The South Indian Resturant was great. We did not have many ideas on what food to order, the recommendations from waiter was just fit.

The drawback was that the room was old and quiet outdated. It may be a common norm for Bangalore hotels.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yukling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, 28 February 2014
Dear Guest,

Greetings of the day to you...

Thank you very much indeed for sharing with us your nice experience at ITC Windsor on Trip Advisor.

It is wonderful to know and learn of your cherishing experience whilst in our care.
As you rightly mentioned, Raj Pavilion hosts an exemplary culinary fare with an elaborate breakfast buffet service. We are delighted you enjoyed the same.

We are delighted as well to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore, also Dakshin is one of the most renowned and authentic Southern cuisine serving restaurant and a truly prized possession of ITC Windsor. We are glad to inform you that the ITC Windsor has been attributed with the credo ‘where the city dines’!

Your feedback will undoubtedly help us synergize and streamline our services and also further enhance guest experience.

Thank you for your recognition and looking forward to the pleasure of your continued visits.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (313)
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Faridabad, India
Level Contributor
80 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 23 February 2014

Service, Comfort at its best. Personal touch and they will do everything to make your stay rememberable. Especially when your are regular guest to the hotel. they will note your requirements and every thing of your requirement shall be placed in the room suo moto. No need to call them again and again.

I prefer them always.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karuneshmittal_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, 25 February 2014
Dear Guest,

Greetings from the ITC Windsor, Bengaluru.

Thank you very much indeed for sharing with us such a delightful review on Trip Advisor. We are delighted to know that you enjoyed your stay with us…Thank you for choosing ITC Windsor and giving us an opportunity to serve you… Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property.

It is our endeavor to provide our guests with the highest level of comfort and service to make their stay truly memorable.

The team at ITC Windsor is committed to quality service and your appreciation is truly rewarding.

Thank you for your recognition and looking forward to the pleasure of your continued visits.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 February 2014

Stayed for a night. Beautiful old property...probably a colonial club converted into a luxury hotel.
The rooms and restaurant were good. The Dakshin South Indian food buffet was fabulous ! The balconies are good for sitting out but all face other rooms around a central courtyard , which was a dampener ! The balconies should also be screened off to keep each one private.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pritha63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, 25 February 2014
Dear Guest,

Greetings of the day to you...

Thank you very much indeed for sharing with us your nice experience at ITC Windsor on Trip Advisor.

It is wonderful to know and learn of your cherishing experience whilst in our care.

The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service.

We are delighted as well to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore, also Dakshin is one of the most renowned and authentic Southern cuisine serving restaurant and a truly prized possession of ITC Windsor. We are glad to inform you that the ITC Windsor has been attributed with the credo ‘where the city dines’!

Your feedback will undoubtedly help us synergize and streamline our services and also further enhance guest experience.

Thank you for your recognition and looking forward to the pleasure of your continued visits.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 February 2014

If you want to feel like a King in the 21st century, then a visit to and stay at the ITC Windsor, Bengaluru is a must!

The hotel itself is a perfect mix of olden day ambience and modern day features and services. A hotel experience that went beyond my expectation. It is beautifully located in the diplomatic area of the city and being very close to historic landmarks and the Golf course, truly gave you the feeling of Royalty.

I was lucky enough to get upgraded (as part of an online promotion) to the "Lord Wellesley Suite". If the hotel wasn't enough, this room just added to the feeling of being treated like a King. The colonial architecture along with furniture that took you back in time, it gave one the stirring sense of relaxed luxury and ancient times leisure. Being a suite it obviously had a very large living and dining area and a seperate ensuite master bedroom. Apart from the high tech massage chair the rest of the room gave you the feeling of living in a Royal Palace. The georgian windows and doors that opened into a small balcony was the perfect accessory to the room, giving you the chance to enjoy the city's fantastic weather, without the noise pollution that most Indian cities suffer from.

With the check-in and check-out formalities taking place in the room and the 24 hour personal butler service, I definitely did not want to leave any time soon. The room and the hotel also included the usual amenities that you would find in a 5 star hotel, which basically meant that you did not miss out on anything while enjoying a lot more. The Room Service was great and the food did match up to the many choices that were available in the menu. However, as most places in India, the quality of food definitely has room for improvement. The Coffee shop was a great place to entertain guests, and the buffet breakfast had a good spread and a great view overlooking the lawn!

I wish I could have stayed longer than just the 2 days that I was there, but my experience is definitely going to bring me back to ITC Windsor on my next visit to Bengaluru.

Room Tip: If you can afford it, definitely go for a room in the category of "The Towers" or higher...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank atifk47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, 22 February 2014
Dear Guest,

Greetings of the day to you...

Thank you very much indeed for sharing with us your nice experience at ITC Windsor on Trip Advisor.

Thank you for taking your time and apprising us on your stay at the ITC Windsor.

The entire team feels proud & honoured to read your compliments. Your recognition of our services is highly appreciated by all of us and thank you for the same..

It is wonderful to know and learn of your cherishing experience whilst in our care.

The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service. The ITC Windsor is truly a Hotel with a Class of its very own....

The team at ITC Windsor is indeed committed to quality service and your appreciation of our facilities, services and cuisine, specially efficiency and warm approach is heartening to note.

As you rightly mentioned, Raj Pavilion hosts an exemplary culinary fare with an elaborate breakfast buffet service. We are delighted you enjoyed the same.

We at ITC Windsor do strive to do our best to make your stay with us a truly comfortable and a memorable one. Maintaining the benchmark of finesse, luxury and high standards in service as a Team makes ITC Windsor a truly illustrious property

It is our endeavour to provide our guests with the highest levels of comfort & to make their stay truly memorable.

Thank you once again for your comments and we certainly look forward to welcoming you back again at the ITC Windsor.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Level Contributor
204 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 19 February 2014

We traveled to Bangalore with Indian friends who encouraged us to stay here. We were upgraded to a "Tower" room because other rooms were full with a wedding party. Not sure what we would have had otherwise but I had a personal letter waiting in my room with special selections of womens magazines and a screening of calls (they originally thought I was a female traveling alone). There was a small stairmaster in the changing area, fresh cookies, and a well-stocked bar. Breakfast had local and western offerings and the chef came out to meet us, to ask for any requests, and if we were enjoying the food - definitely a yes!

Room Tip: Request a Tower room if there's one available.
See more room tips
  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, 22 February 2014
Dear Guest,

Greetings from the ITC Windsor, Bengaluru.

Thank you very much indeed for sharing with us such a delightful review on Trip Advisor. We are delighted to know that you enjoyed your stay with us…Thank you for choosing ITC Windsor and giving us an opportunity to serve you… Maintaining high standards of luxury and finesse in our Product & Services is our benchmark and thereby makes ITC Windsor a truly illustrious property.

We are delighted as well to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore. We are glad to inform you that the ITC Windsor has been attributed with the credo ‘where the city dines’!

The entire team feels proud & honoured to read your compliments. Your recognition of our services is highly appreciated by all of us and thank you for the same..

We look forward to the pleasure of your continued visits…

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 February 2014

Stayed here for 5 nights in early February for a business trip. The room was OK, but not great - much smaller than similar properties in the area. The room was not serviced on one day at all. The hotel could do with some improved signage as it was hard to locate facilities.

The breakfast in the conservatory scored highly in terms of location - but service was confused. Every morning was offered a choice of drinks tea, coffee, juice but actually getting any of these was a challenge. One morning we had to ask 5 times for our coffee - when it arrived it was good.

We ate a meal at Dakshin (South Indian) and this was excellent and the service was good.

In summary a good hotel which could be excellent with a little more focus on guests

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judith64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, 19 February 2014
Dear Guest,

Greetings from ITC Windsor…

I would like to thank you for giving us your time and for your valuable feedback.

We are delighted as well to know that you enjoyed our cuisine which has indeed created a different dimension in the fine dining culinary space of Bangalore, also Dakshin is one of the most renowned and authentic Southern cuisine serving restaurant and a truly prized possession of ITC Windsor.

We are happy you enjoyed the same. We are glad to inform you that the ITC Windsor has been attributed with the credo ‘where the city dines’!

Your feedback will undoubtedly help us synergize and streamline our services and also further enhance guest experience.

We at the ITC Windsor look forward to the pleasure of welcoming you back at the hotel.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 February 2014

The ITC Windsor Manor hotel in Bengaluru, India is one of my favorite hotels. The green surroundings the ever helpfull staff the Manor Lobby's Gothic structure and the Tower lobby's elegance takes guests from a victorian to the modern embrace in sublime grace.
Always this hotel gives me a peacefull feeling of serenity.
I sincerely recomend this hotel.

Room Tip: If you want a modern feel then select a room in the Tower block but if you like a room with Victoria...
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rony2901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCWINDSOR, General Manager at ITC Windsor, Bengaluru, responded to this review, 14 February 2014
Dear Guest,

Greetings of the day to you...

Thank you very much indeed for sharing with us your nice experience at ITC Windsor on Trip Advisor.

It is wonderful to know and learn of your cherishing experience whilst in our care.

The ‘ITC Windsor’ does provide an exceptional and an indigenous experience in an ambience reminiscent of the colonial past imbued with gracious, impeccable and efficient service.

We at ITC Windsor do strive to do our best to make your stay with us a truly comfortable and a memorable one. Maintaining the benchmark of finesse, luxury and high standards in service as a Team makes ITC Windsor a truly illustrious property

We certainly look forward to welcome you back in the not so distant future.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Windsor, Bengaluru

Property: ITC Windsor, Bengaluru
Address: 25 Windsor Square, Bengaluru 560052, India
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Bengaluru
#4 Family Hotel in Bengaluru
#11 Spa Hotel in Bengaluru
#17 Business Hotel in Bengaluru
#18 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): ££
Hotel Class:5 star — ITC Windsor, Bengaluru 5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Itc Windsor, Bengaluru Hotel Bangalore
The Windsor Hotel
Itc Windsor Sheraton
Windsor Bangalore
Windsor Sheraton Hotel Bangalore
Windsor Sheraton Bangalore

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