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“Excellent hotel ! Staff very nice but...”
Review of The Taj West End

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The Taj West End
Ranked #15 of 667 Hotels in Bengaluru
Certificate of Excellence
Botucatu, SP
Level 6 Contributor
98 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Excellent hotel ! Staff very nice but...”
Reviewed 17 March 2014

I loved the hotel. Very nice area in the heart of Bangalore. The gardens and the staff in the front desk and in the restaurants very nice. Food excellent, including the breakfast. The only thing that I have to say is that the people that make your room are always asking for tips. Not directly but always come to say nice things, to get a tip. They wait you come to your room to say: I did this in your room, I did that... They are supposed to do it! That is what they are payed for! But you can tell tthey are expecting tips. Very annoying and all the time!

Room Tip: The only tip I will give about your room is: do not feel pressured to tip. I felt bothered for those...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheTaj W, General Manager at The Taj West End, responded to this review, 18 March 2014
Dear Ms.Barros,

Thank you for taking time to review us on Trip Advisor and also for posting your generous compliments.

We have shared your feedback with our team and would like to assure you that the concerns raised will be addressed. We certainly assure you of improvements for your future visits to our Hotel.

Look forward to welcoming you back to The Taj West End again during your next visit to Bangalore.

Kindest regards,

Somnath Mukherjee
General Manager
The Taj West End
Race Course Road
Bangalore - 560 001, India
Telephone: +91 80 66605660
Fax : +91 80 6660 5700
Website : The Taj West End

Voted among the top 20 Business Hotels in the World – Five Star Alliance 2014
Voted among the top 25 luxury Hotels in India -Trip Advisor 2012
Voted the number 1 Business Hotel in India - Conde Nast Traveller UK Readers Awards 2010
Voted Amongst Top 10 Best Luxury Hotels in India - Trip Advisor's Travel Choice Awards 2009
Ranked among the top 10 business hotels in the World - Condé Nast Traveller Reader Awards 2009
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Copenhagen, Denmark
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 March 2014

This hotel really deserves its 5 stars. From the first second of our arrival we felt the professionalism combined with great hospitality that reigned overall in this place. The room in a garden cottage was of course perfect as was the swimming pool area, fitness center etc. Two dinners in the romantically lit garden restaurant "Masala Club" proved the skills of the refined and sophisticated Indian kitchen.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Aasesylow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheTaj W, General Manager at The Taj West End, responded to this review, 18 March 2014
Dear Ms. Sylow,

Thank you for taking out time to review us on Trip Advisor and for posting your compliments.

We are happy to note that you have had a great stay with us.

Look forward to welcoming you back to The Taj West End again on your next visit to Bangalore.
Kindest regards,

Somnath Mukherjee
General Manager
The Taj West End
Race Course Road
Bangalore - 560 001, India
Telephone: +91 80 66605660
Fax : +91 80 6660 5700
Website : The Taj West End

Voted among the top 20 Business Hotels in the World – Five Star Alliance 2014
Voted among the top 25 luxury Hotels in India -Trip Advisor 2012
Voted the number 1 Business Hotel in India - Conde Nast Traveller UK Readers Awards 2010
Voted Amongst Top 10 Best Luxury Hotels in India - Trip Advisor's Travel Choice Awards 2009
Ranked among the top 10 business hotels in the World - Condé Nast Traveller Reader Awards 2009
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 March 2014

Garden City - That's what Bangalore was called before the IT Boom, and slowly and steadily it changed to the IT capital of India. There was mass exodus people from different states to join the IT revolution which was taking shape in Bangalore. And, one fine day it all changed, it was more of steel, metal, concrete which took precedence over the much touted greenery of Bangalore.

Amid all the hullabaloo of IT and its effect, Taj West End, this 125 year masterpiece stood tall and unchanged carefully preserved and restored by the Taj Group. Sprawling across 20 acres of greenery, this property is the 'QUINTESSENTIAL CLASSIC' from the bygone era of Bangalore.

I have been visiting this property from the last six years, and it always gives you a great sense warmth and happiness. It houses some great eateries including Blue Ginger, Blue Bar, Masala klub and Mynt.

It excels in service standard considering the navigation through rooms spread across 20 acres. It houses all the modern amenities you find in any hotel nowadays, but what differentiates this property from others is how they interact with guests. It is always warm and engaging, and If I may sum up in one word, it is the 'EMPATHY' factor which scores above everything.

And, as everything changes with time; this green patch of heritage and history will stay forever, and tell stories to generations about the evolution of Bangalore.

Room Tip: Go for it you want to experience the forgotten GARDEN CITY
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sagarewl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheTaj W, General Manager at The Taj West End, responded to this review, 14 March 2014
Dear Guest,

Thank you for taking out time to review us on Trip Advisor and for posting your compliments.

We are happy to note that you have had a great stay with us.

Look forward to welcoming you back to The Taj West End again on your next visit to Bangalore.

Kindest regards,

Somnath Mukherjee
General Manager
The Taj West End
Race Course Road
Bangalore - 560 001, India
Telephone: +91 80 66605660
Fax : +91 80 6660 5700
Website : The Taj West End

Voted among the top 20 Business Hotels in the World – Five Star Alliance 2014
Voted among the top 25 luxury Hotels in India -Trip Advisor 2012
Voted the number 1 Business Hotel in India - Conde Nast Traveller UK Readers Awards 2010
Voted Amongst Top 10 Best Luxury Hotels in India - Trip Advisor's Travel Choice Awards 2009
Ranked among the top 10 business hotels in the World - Condé Nast Traveller Reader Awards 2009
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zurich, Switzerland
Level 4 Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 March 2014

Quite a place- huge tropical gardens- sprawling lawns and a wonderful scent in the main building, stayed of business in many different rooms- all very lovely- as for a secluded garden room or a suite.. With steam batch and huge beds. I like the olde school factor- little golf cart taking you to your room and the scent of jasmine flowers lingering.. Gorgeous new fitness and spa area ( took ages to renovate...) good lady for threading in the beauty spa.. Ok pool if you have time.. If in the hectic Bangalore- this is peace.. Look out for moscitos in the season - prepare for if you are planning for dinner the asian resturant outdoors.

Room Tip: Suite or garden room
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Asakatrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheTaj W, General Manager at The Taj West End, responded to this review, 14 March 2014
Dear Guest,

Thank you for taking out time to review us on Trip Advisor and for posting your compliments.

We are happy to note that you have had a great stay with us.

Look forward to welcoming you back to The Taj West End again on your next visit to Bangalore.

Kindest regards,

Somnath Mukherjee
General Manager
The Taj West End
Race Course Road
Bangalore - 560 001, India
Telephone: +91 80 66605660
Fax : +91 80 6660 5700
Website : The Taj West End

Voted among the top 20 Business Hotels in the World – Five Star Alliance 2014
Voted among the top 25 luxury Hotels in India -Trip Advisor 2012
Voted the number 1 Business Hotel in India - Conde Nast Traveller UK Readers Awards 2010
Voted Amongst Top 10 Best Luxury Hotels in India - Trip Advisor's Travel Choice Awards 2009
Ranked among the top 10 business hotels in the World - Condé Nast Traveller Reader Awards 2009
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 4 Contributor
44 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 10 March 2014

Now recognised as a regular guest at the West End, I can only describe the welcome I received for a 1 night stay last week as exceptional. Greeted by upwards of 10 employees, given a Tilak, Garlanded and offered rose water drink before being whisked off in the golf buggy to my room in the Lotus Wing.

Looking for a modern hotel then this isn`t for you. But the accomodation has historical grace and charm, its old fashioned but every possible need is met. The gardens and grounds kept beautifully [ they now have a flock of white geese and two turkeys wandering around.

I eat in Mynt for evening meal [ Buttered chicken and Naan plus the Grovers sauvignon Blanc is very passable] Breakfast is a lavish business and many of the waiters recognise me and remember my name.

laundry service was really fast.

Although I didn`t need it as I was travelling directly back to BLR airport from my office, the manager insisted that if I would like to freshen up after work and before my flight then he would be delighted to give me a room to use.

Taj West End prices are top end but remain just the right side of decent value for the personal attention and unique surroundings offered. bangalore has many excellent hotels but this is my favourite and I`m already looking forward to going back in the autumn.

Room Tip: I prefer the garden rooms with terrace.
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Stayed March 2014, travelled on business
Helpful?
1 Thank Shroomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheTaj W, General Manager at The Taj West End, responded to this review, 14 March 2014
Dear Guest,

Thank you for taking out time to review us on Trip Advisor and for posting your compliments.

We are happy to note that you have had a great stay with us.

Look forward to welcoming you back to The Taj West End again on your next visit to Bangalore.

Kindest regards,

Somnath Mukherjee
General Manager
The Taj West End
Race Course Road
Bangalore - 560 001, India
Telephone: +91 80 66605660
Fax : +91 80 6660 5700
Website : The Taj West End

Voted among the top 20 Business Hotels in the World – Five Star Alliance 2014
Voted among the top 25 luxury Hotels in India -Trip Advisor 2012
Voted the number 1 Business Hotel in India - Conde Nast Traveller UK Readers Awards 2010
Voted Amongst Top 10 Best Luxury Hotels in India - Trip Advisor's Travel Choice Awards 2009
Ranked among the top 10 business hotels in the World - Condé Nast Traveller Reader Awards 2009
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsash, United Kingdom
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 March 2014

As another reviewer says, Its an oasis is a hustle bustle city. Stopped over for 2 nights on our way to Sri Lanka. Checked in early 07.00 am and checked out late 16.00 with no extra charge. Had a suite which was very nice just next to one of the pools. Food very good and service as one expects in India, slow but friendly. The Taj is a seriously good hotel and customer satisfaction appears to be important to them. Would stay again,

Room Tip: Book a suite
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank markeymark01984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheTaj W, General Manager at The Taj West End, responded to this review, 8 March 2014
Dear Guest,

Thank you for taking out time to review us on Trip Advisor and for posting your compliments.

We are happy to note that you have had a great stay with us.

Look forward to welcoming you back to The Taj West End again on your next visit to Bangalore.

Kindest regards,

Somnath Mukherjee
General Manager
The Taj West End
Race Course Road
Bangalore - 560 001, India
Telephone: +91 80 66605660
Fax : +91 80 6660 5700
Website : The Taj West End

Voted among the top 20 Business Hotels in the World – Five Star Alliance 2014
Voted among the top 25 luxury Hotels in India -Trip Advisor 2012
Voted the number 1 Business Hotel in India - Conde Nast Traveller UK Readers Awards 2010
Voted Amongst Top 10 Best Luxury Hotels in India - Trip Advisor's Travel Choice Awards 2009
Ranked among the top 10 business hotels in the World - Condé Nast Traveller Reader Awards 2009
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, California
Level 4 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 March 2014

This property is an oasis from the hustle and bustle of Bangalore. The buildings are spread out and the foliage creates a gorgeous tropical vibe.
All service was excellent. From the reception to the room service to restaurant; we were impressed.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AimeeRM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheTaj W, General Manager at The Taj West End, responded to this review, 6 March 2014
Dear Guest,

Thank you for taking out time to review us on Trip Advisor and for posting your compliments.

We are happy to note that you have had a great stay with us.

Look forward to welcoming you back to The Taj West End again on your next visit to Bangalore.

Kindest regards,

Somnath Mukherjee
General Manager
The Taj West End
Race Course Road
Bangalore - 560 001, India
Telephone: +91 80 66605660
Fax : +91 80 6660 5700
Website : The Taj West End

Voted among the top 20 Business Hotels in the World – Five Star Alliance 2014
Voted among the top 25 luxury Hotels in India -Trip Advisor 2012
Voted the number 1 Business Hotel in India - Conde Nast Traveller UK Readers Awards 2010
Voted Amongst Top 10 Best Luxury Hotels in India - Trip Advisor's Travel Choice Awards 2009
Ranked among the top 10 business hotels in the World - Condé Nast Traveller Reader Awards 2009
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Taj West End

Property: The Taj West End
Address: Race Course Road, Bengaluru 560001, India
Phone Number:
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Bengaluru
#3 Family Hotel in Bengaluru
#4 Romantic Hotel in Bengaluru
#7 Spa Hotel in Bengaluru
#13 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Taj West End 5*
Number of rooms: 117
Official Description (provided by the hotel):
Celebrating 125 years and more, The Taj West End, an icon in the city of Bengaluru ideally located in the city centre, is in close proximity to the Bangalore Golf club and is well connected to all major business and IT parks. The 117 rooms and suites are designed for guests to enjoy the highlight of the hotel - the lush, greenery-and-water designed landscapes. This magnificent property opened its doors to guests as early as 1887 under a Victorian lady, Mrs. Bronson. By the turn of the century, Bronson’s West End’s prosperity had attracted a fair bit of attention, and in 1912 passed into the hands of the Spencers. Since 1984 the hotel has been managed by the Indian Hotels Company Limited. Exuding magnificence and history from every corner, today this hotel speaks to all travelers staying within its walls. The Taj West End is also home to some of the city’s most acclaimed restaurants and award winning restaurants, offering unique and exquisite cuisines. Each outlet; Mynt, Blue Ginger Masala Klub and Blue Bar will showcase their finest offerings, sure to enchant, impress and dazzle guests. The hotel has created several Exclusive and Unique Experiences for its guests all through the year, pampering and delighting them in true Taj West End style. Whether one opts for a Breakfast under The Raintree, Dinner at the Paradise Table at Blue Ginger or under the stars at Masala Klub, guests will surely make memories that last them a lifetime! The Jiva Grande Spa and Salon, State of the Art fitness centre and two outdoor pools ensure this is the ideal getaway for leisure in the city of Bengaluru! With over 25000 sq.ft. of indoor and outdoor banqueting space, The Taj West End lends itself wonderfully to business conferences, conclaves and celebrations alike. The Taj West End looks forward to welcoming its guests to Bengaluru’s favorite hotel, a true icon for hospitality in the city. ... more   less 
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Also Known As:
The Taj West End Hotel Bangalore
Taj West End Bangalore
Taj West End Hotel Bangalore

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