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“Excellent property - class apart” 5 of 5 bubbles
Review of The Oberoi, Bengaluru

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The Oberoi, Bengaluru
Ranked #1 of 649 Hotels in Bengaluru
Certificate of Excellence
Mumbai
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Excellent property - class apart”
5 of 5 bubbles Reviewed 30 April 2012

One of the first five star properties in bangalore. Bang in the city center. Huge central garden will all rooms facing greenery. The hotel has been basically constructed around the greenery without harming any of the trees. The rooms are large and comfortable with big balcony's. Food is great at the Thai restaurant. Excellent service by the staff which is a Oberoi hallmark. Highly recommended for both business and leisure

Room Tip: Choose a room away from the ones facing the main road to cut down on the noise
See more room tips
  • Stayed September 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deb m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 2 May 2012
Dear Guest,

It was a pleasure having you stay with us and we appreciate you sparing time and posting a review on Trip Advisor.

We are delighted to note that our services, food and product were to your satisfaction.
The team at The Oberoi, Bangalore joins me in thanking you for your gracious comments. Your compliments will go a long way to motivate them to continue to deliver a high level of service to our guests.

I thank you for your recommendation and look forward to having more opportunities to be of service to you.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,775 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (417)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 27 April 2012

Plus
Very courteous staff and they always greet you with a smile.
Buffet breakfast was OK.

Cons:
If your room faces M.G road then you will hear the constant traffic and horns throughout your stay. Wish they had given me a room far away from the traffic zone.

Room Tip: Ask for a room that does not face M.G Road.
See more room tips
  • Stayed April 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VijayKrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 2 May 2012
Dear Guest,

Thank you very much for taking time to post a review of our hotel and also for your gracious comments.

The team joins me in thanking you for your compliments. It is our utmost focus at The Oberoi to provide our guests with personalised services which meets high standards of hospitality

Whilst I do deeply regret the disturbance caused, we shall take steps so that you are comfortable during your future stay with us.

We value your support and patronage and look forward to having more opportunities to be of service to you.

Thank you,
Yours sincerely,

Huvida Marshall (Ms)
General Manager
The Oberoi, Bangalore

huvida.marshall@oberohotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 27 April 2012

I stayed here last April for 7 weeks whilst working in Bangalore, and have been meaning to write a review ever since.

The hotel is classically designed and laid out. The public areas are delightful and the service is excellent. The gardens are an oasis in smoggy central MG Road. The food is fantastic, offering various restaurants, all of which I was fortunate enough to sample. I spent most of my time in the bar working and sipping cocktails made by the very friendly and professional staff.
I had a couple of issues with the chauffeur service during my stay, with cars not turning up on time to my office, however profuse apologies were made and I wasn't charged for the affected journeys.

The rooms are a little tired and could do with an overhaul, although well appointed with a spacious balcony they are most definitely dated - mine was next to a lift which was noisy - if you are staying then make sure you ask for one away from the lift. Built prior to the extensive growth of Bangalore, the room corridors are open at one side, which does mean that during rush hour there is quite a cloud of polution outside of your bedroom door, and some traffic noise. There is an internal door to the bedroom however, which does block out some noise.

Overall a lovely hotel which is made great only by the excellent service and charming public areas; the rooms definitely require updating.

Room Tip: Ask for a room away from the lift, and upgrade if you can afford to.
See more room tips
  • Stayed May 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank happy75london
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 28 April 2012
Dear Guest,

Thank you very much for posting about your experience at The Oberoi, Bangalore on Trip Advisor and for appreciating the hotel, the gardens, the cuisine and our staff !

My team and I deem it a privilege to have served you to your satisfaction.

I am delighted to note that you found the team friendly and professional. The entire team is happy to read such a delightful review from you, which I am certain will act as a source of great motivation for all of us to strive even further for excellence.

With regards to your feedback on the rooms, please accept my apologies for any inconvenience caused. I am pleased to inform you that we will be undertaking renovation of a section of the hotel’s bedrooms, which will commence on 1st May 2012 and will be completed by 31st of October 2012. We do hope our new product will surpass your expectations.

I thank you once again for your time and look forward to having more opportunities to be of service to you.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 April 2012

Beautiful hotel , smiling n warm staff. Smooth and wonderful service. Haushitar was very helpful. So far my best experience in terms of service in India. Their biggest asset is their training and manpower.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Varsha_Vallurupalli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 27 April 2012
Dear Ms. Vallurpalli,

Thank you for giving us an opportunity to serve you during your stay with us from 12th to 14th April 2012 and also for taking time to post your compliments on Trip Advisor.

We are delighted to note that you found our service the best in India. Thank you indeed for this compliment. Every guest is very special to us and it is our endeavour to make sure that they have a memorable experience.

We look forward to the pleasure of your continued visits to our hotel.

Thank you,


Huvida Marshall (Ms)
General Manager
The Oberoi, Bangalore
huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sao paolo
Level Contributor
67 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 24 April 2012

I stayed here for business and my first impressions were 'wow - what a place'! The service is very attentive, the rooms are huge and have everything (including a walk in cupboard), the food is good (the curry and breakfast, that is), the chauffeur service is prompt and courteous (not cheap, mind), and the pool is nice. However, I just found it all a little bit much - not in terms of cost, just they were always ON you. They asked how you were enjoying it, what could they do to improve things, how was the food sir, would you like another drink, are you comfortable etc.... I think because they don't have a system of tips (ie you don't tip) then everyone tries TOO hard to impress you. After 48 hours it's too much and you want to scream and run off down the street shouting "Take me back to the real world!! Arghhh!!"

Room Tip: As ever, ask for a quiet room.
See more room tips
  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rexlombardo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 26 April 2012
Dear Guest,

Thank you for giving us an opportunity to serve you during your stay with us in April 2012.

We thank you for your time and for sharing your compliments on Trip Advisor. We are delighted to learn that you found our facilities, product and food to your satisfaction.

We sincerely thank you for your feedback on our service. Whilst apologizing most sincerely for any inconvenience caused, please may I assure you that the team has been briefed on hospitality skills and this will be the subject of training in all our guest contact areas.

My team and I hope that The Oberoi, remains your preferred hotel on all your future visits to Bangalore.
Yours sincerely,

Huvida Marshall (Ms)
General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 22 April 2012

I visit and stay in the Oberoi Bangalore at least twice a year, service is excemplary. Food options and qualtiy are great year in year out. Rooms however are looking tired and can be noisy with sounds of MG Road outside.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travelboy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 25 April 2012
Dear Guest,

It was a pleasure to have you stay at The Oberoi, Bangalore.

We sincerely appreciate your time in sharing your experience on Trip Advisor.

We are delighted to note that you found our service exemplary. I have conveyed your gracious comments to the entire team, who were overwhelmed to receive your compliments. The chefs were also pleased to note that their efforts were so well appreciated.

We have made a note of your comments on our rooms and would like to thank you for sharing your feedback.

Please also do accept my sincere apologies for the disturbance caused due to the street noise.

We are grateful for your support and look forward to more opportunities to be of service to you.

Thank you,
Yours sincerely,

Huvida Marshall (Ms)
General Manager
The Oberoi, Bangalore

huvida.marshall@oberohotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

The Oberoi Bangalore definitely lived upto its review of being an island of calm and green soothing beauty in the middle of the chaotic city of Bangalore. Service was unobtrusive but excellent example my husbands shoes left in the closet were shined and put back without asking.
The noise from outside is partly camouflaged by the double doors in the room but some noise still gets through.
Breakfast is excellent and the staff try and accommodate any and all requests.
Would definitely visit again

Room Tip: Try and get a room along the curve - may have less noise from the street. All rooms face the garden...
See more room tips
  • Stayed April 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vnsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 20 April 2012
Dear Guest,

It was a pleasure having you stay with us and we appreciate you sparing time and posting a review on Trip Advisor.

My team and I deem it a privilege to have served you to your satisfaction.

We thank you for appreciating our hotel and our staff ! Your review has been shared with the entire team, for whom it has been a tremendous source of inspiration. Our chefs were also delighted to learn that their efforts were so well appreciated.

Whilst I do deeply regret the disturbance caused due to the street noise, I sincerely appreciate your patience and understanding on this.

We value your support and patronage and are glad that we will have the opportunity to welcome you back.


Yours sincerely,

Huvida Marshall (Ms)
General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Bengaluru

Property: The Oberoi, Bengaluru
Address: 37 - 39 Mahatma Gandhi Road, Bengaluru 560001, India (Formerly The Oberoi, Bangalore)
Phone Number:
Region: India > Karnataka > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Bengaluru
#1 Luxury Hotel in Bengaluru
#1 Romantic Hotel in Bengaluru
#1 Business Hotel in Bengaluru
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Oberoi, Bengaluru 5*
Number of rooms: 160
Official Description (provided by the hotel):
A modern &charming hotel with landscaped garden & water bodies, in the heart of business & shopping district. The hotel is now ready with a refreshing new experience. The entire accomodation is now new and reflects the tranquility and energy of this beautiful and modern city. The contemporary design and innovative features of our rooms and suites will ensure that your stay is even more memorable.All our rooms are now equipped with Oberoi E'nhance, an iPad interface that allows you to customise your in room experience ... more   less 
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Also Known As:
The Oberoi Bangalore Hotel Bangalore
Oberoi Bangalore
Oberoi Hotel Bangalore

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