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“Heaven on Earth in Bangalore - The Oberoi”

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The Oberoi, Bengaluru
Ranked #1 of 658 Hotels in Bengaluru
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
2 reviews
“Heaven on Earth in Bangalore - The Oberoi”
Reviewed 11 January 2014

3 things you can expect from The Oberoi Bangalore Luxury ***** Hotel

- Very Rich Breakfast Buffet
- Outstanding Service from all Staff's
- Quality Rooms, Heavenly Trees & Greenery inside the Hotel for Relaxation

Our experience in this hotel is simply superb !!!

Room Tip: Room type : Luxury Room
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  • Stayed December 2013, travelled with family
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sathya1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 14 January 2014
Dear Guest,

Thank you for your time taken to post your feedback on Trip Advisor.

We are happy to note that you enjoyed your experience at the hotel. Your compliments on our hospitality has also been shared with the entire team for whom it has been a tremendous source of inspiration. The team is committed to quality service and it is recognition such as yours which inspires us to deliver our best.

I thank you once again for your gracious comments and look forward to having more opportunities to be of service to you.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Mumbai (Bombay), India
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 January 2014

I had a really great time at the Oberoi during my business trip to Bangalore. It was very worth it. All of the staff were very gracious and always helpful. The 'no tip' policy, just at the end of your stay is complete. The food was also wonderful. The beautiful grounds made the Oberoi very special. It will always be on my list to stay again here for sure.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Pradeeppd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 14 January 2014
Dear Guest,

Thank you very much for posting your experience at The Oberoi, Bangalore on Trip Advisor and also for appreciating our gardens, food and service.

The entire team is happy to read such a delightful review from you. It is our utmost focus at The Oberoi to provide our guests with personalised services and facilities which meets high standards of hospitality.

My team and I are delighted to note that The Oberoi will remain your preferred hotel on all your future visits to Bangalore and we look forward to the pleasure of welcoming you back to our hotel.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
1 review
Reviewed 10 January 2014

My wife and I had a really great time at the Oberoi. We had been on a religious pilgrimage under rather spartan conditions and decided to splurge at the end of our trip. It was very worth it. All of the staff were very gracious and always helpful. The 'no tip' policy, just at the end of your stay is complete genius! Something other hotels around the world would be wise to institute. Especially in India, it made the stay extremely easy. The food was also wonderful. The beautiful grounds made coming home to the Oberoi very special, we kind of didn't want to leave the compound! It will always be on our list to stay again and makes us want to try Oberoi Hotels elsewhere.

Room Tip: If you can afford it, the rooms on the higher floors do have a nice view of the garden.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 14 January 2014
Dear Guest,

It was a pleasure having your wife and you stay at our hotel during your visit to Bangalore.

We hope you had a safe and comfortable journey back home.

My team and I deem it a privilege to have served you both and are happy to read your compliments on garden and food.

We also thank you for your wonderful words of appreciation of our services. We, at The Oberoi believe that people make a hotel special, giving it heart and soul. Appreciation from our guests indeed increases our motivation to continually aspire to achieve the expectations that our guests have of us.

Should you need assistance with reservation for any of our Oberoi and Trident properties, please do let me know. It will be my pleasure.

The team and I look are grateful for your recommendation and forward to the pleasure of welcoming you both back.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manger
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Falkirk, Scotland
Level Contributor
65 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 10 January 2014

On our recent visit to India, we stayed at the Oberoi at the beginning (over Christmas) and at the end of the trip. Both stays were excellent, from airport pick up to departure. I like the setting, in the heart of the city - it's easy to walk to shopping, restaurants and some sightseeing spots. However, the bustle of MG Road is left behind once you enter the hotel, which is an oasis of calm.

We loved the gardens and spent many happy hours either relaxing by the pool or at our other favourite spot, the Polo Bar. Don't miss their Genie in a Bottle cocktail - delicious! It was also a good spot for a light lunch.

The other restaurants we tried for dinner were Le Jardin and Rim Naam. We had a delicious meal in both, but Rim Naam is a more intimate and romantic venue.

The rooms are nicely appointed - possibly a touch small if you have a lot of luggage, as we did by the end of the trip, but very comfortable. We really liked the ipad control system - easy to use so we always had heat and light just as we wanted, and useful for a host of other services.

The real star of the show at this hotel of the service. We stayed 9 nights in total and during that time we never had anything other than outstanding service from all the staff we encountered -they manage to be both friendly and highly professional, and nothing is too much trouble.

Definitely a hotel we'd be more than happy to return to!

  • Stayed December 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank rovingruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 14 January 2014
Dear Guest,

Thank you for taking time to review us on Trip Advisor. Your time and praise is valuable to us.

We sincerely appreciate your positive review of our hotel, garden, restaurants and food.

I have also shared your gracious comments with the team, who were delighted to note that their efforts were so well appreciated.

We are also happy to note your feedback on the iPads which we have introduced in our renovated accommodation.

At The Oberoi, it is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We are happy to note that we have exceeded your expectations.

We thank you for your recommendation and do hope to have the pleasure of your continued visits to our hotel.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 January 2014

The stay at Oberoi was a business & family trip for me. We completely enjoyed the stay at The Oberoi. It fully met the needs for Business & Family. Our kids never felt bored and all facilities were top class. Most of the fittings in the room were controlled by iPads. The best part was the door viewer was connected to the iPad. Anybody rings the bell, you could see the guest waiting outside, in the iPad placed in the room. Life has never been so convenient. Even though a business trip, I was completely relaxed at the hotel. We do not know if there could be better facilities provided than these. The Housekeeping services did an excellent service, they checked the room twice a day but never disturbed us. The servicing part was mostly done when we went out & it felt so refreshing to have the rooms cleaned up when we got back. They deserve a hearty applaud.

Coming to the food, I have never had such good food anywhere else in India. It is the BEST, the variety and quality both. And the team that handled the restaurants have done a remarkable job. We were really impressed with the food, we wanted to try all the restaurants in the hotel.

1) Le Jardin - International cuisine- They cater to all kinds of cuisine throughout the day. The buffet is exemplary. It is a must-try. Nobody will ever regret the money you spend for the food there. The best part is they customize the food to your likes (eg., we dont consume much spicy food, so the Chefs would prepare the available dish (in the buffet) less spicier & cater to our needs), which is a service that comes only from the heart. The whole of Le Jardin team has done an absolutely commendable job (not one of the whole team can be left out). Our hearty thanks & love to all of you. Words are not enough to comment on your exemplary job. Special thanks to Chef Santosh & Chef Akhand (please excuse the mistake in spelling names) for catering specially to our requests. And definitely the entire team who works with them. We've never seen or experienced where chefs come in person to your table and gives us options in a buffet breakfast, lunch or dinner. We are truly thankful, from the bottom of our hearts, to you all for considering our requests.

Well done, Le Jardin team.

2) Rim Naam - Thai restaurant. The setting, the food and everything gelled with the Thai theme. They had authentic Thai food & definitely a must-try. We opted for the signature dishes and it was amazing.

3)Szechwan court - Chinese Restaurant. Again, we were served authentic Szechwan food. It was a bit spicy for us though (but the name says it so).

But definitely loved the way they stuck to the theme and caters each style in its authentic style. It is not at all an easy job. You guys have done a truly awesome job. GOD be with you all.

The Service Desk, the butler services, the Concierge, the Spa services, the Business center etc., are top class and highly equipped. We never experienced a delay in service at any point of time, throughout our 1 week of stay. You made us feel at home and made our stay a happy, memorable & enjoyable one. We would definitely recommend The Oberoi to anybody, with no questions in mind.

Well Done, The Oberoi team. We miss you all. Our love to you all. GOD be with you all.

Mathew,Laniya,Karen&Joshua

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaLaKaJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 11 January 2014
Dear Guest

It was an absolute pleasure having you stay with us during your visit to Bangalore in December 2013

We cannot thank you enough for taking time to update your experience on Trip Advisor. Your time and praise is overwhelming and precious to us.

We are delighted to read your fantastic review and sincerely thank you for your encouraging and kind words of praise for our product, restaurants, food and services.

Your compliments have been shared with the entire team, who were delighted to note that their efforts were so well recognized. Your generous indication of our performance will be a source of great inspiration and will encourage us to strive for even higher standards of service.

It is our constant effort to ensure we meet up with the services, facilities and products that our guests have come to expect from. We are happy to receive your appreciation on the iPads which have been introduced in our renovated accommodation

At The Oberoi, it is our endeavour to ensure that every guest leaves as an ambassador of our hotel. We are delighted to read that we have exceeded your expectations.

We thank you once again for your appreciative feedback and look forward to having more opportunities to be of service to you.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 January 2014

Everything about our stay was excellent from beginning to end, from the moment we arrived to the end of our stay. The room was beautiful, we were unexpectedly upgraded, the service impeccable, polite, and gracious. The food was fine, our massages at the spa very good, and any requests or questions we had were promptly answered. We found the service by staff exceptionally good, thoughtful, and observant to our needs. For us it was the perfect way to end an otherwise austere trip, with a splurge and a sigh. We would definitely return and recommend the Oberoi to others.

  • Stayed January 2014, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 11 January 2014
Dear Guest,

Wish you a very Happy New Year.

Thank you for giving us an opportunity to serve you during your stay with us.

The team and I thank you gratefully for your time and for sharing your compliments on Trip Advisor.

It has always been our utmost focus to provide our guests with service and facilities that meets high standards of hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We are grateful for your recommendation and are delighted to note that The Oberoi will remain your choice of hotel on all your future visits to Bangalore.

Thank you,

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa
Level Contributor
4 reviews
4 hotel reviews
Reviewed 4 January 2014

The Oberoi is absolutely world class and everything from the room, the service and the food was fantastic. It is expensive but worth the splurge. Everyone in the family enjoyed their stay. Fantastic !

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bebaMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oberoi_Bangalore, General Manager at The Oberoi, Bengaluru, responded to this review, 7 January 2014
Dear Guest,

Wishing your family and you a very Happy New Year.

Thank you for choosing The Oberoi as a preferred hotel in Bangalore and for sharing your feedback with the Trip Advisor community.

We are happy to read your positive review on our rooms, service and food.

We have also noted that you found our hotel expensive and would like to thank you for sharing your comments.

The team and I are grateful for your generous rating of our hotel and look forward to having the continuous pleasure of welcoming your family and you back.

Thank you

Yours sincerely,

Huvida Marshall (Ms)
Vice President and General Manager
The Oberoi, Bangalore

Huvida.marshall@oberoihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Bengaluru

Property: The Oberoi, Bengaluru
Address: 37 - 39 Mahatma Gandhi Road, Bengaluru 560001, India (Formerly The Oberoi, Bangalore)
Phone Number:
Region: India > Karnataka > Bangalore District > Bengaluru > Ulsoor
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Bengaluru
#1 Romantic Hotel in Bengaluru
#1 Business Hotel in Bengaluru
#1 Family Hotel in Bengaluru
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Oberoi, Bengaluru 5*
Number of rooms: 160
Official Description (provided by the hotel):
A modern &charming hotel with landscaped garden & water bodies, in the heart of business & shopping district. The hotel is now ready with a refreshing new experience. The entire accomodation is now new and reflects the tranquility and energy of this beautiful and modern city. The contemporary design and innovative features of our rooms and suites will ensure that your stay is even more memorable.All our rooms are now equipped with Oberoi E'nhance, an iPad interface that allows you to customise your in room experience ... more   less 
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Also Known As:
The Oberoi Bangalore Hotel Bangalore
Oberoi Bangalore
Oberoi Hotel Bangalore

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