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Vivanta by Taj - M G Road, Bangalore
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Reviews (1,806)
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All reviewscafe mozaicjiva spachinese restaurantthe heart of the citybusiness hotelcoffee shoppool sideexcellent servicecentral locationbusiness tripin room diningduty managerbreakfast buffethome away from homefront officeexcellent stayrooms are spacious
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Reviewed 10 April 2014

This is my second stay at this hotel and a second review as well. I must state that the hotel has gone down drastically not just in standards but in terms of quality. The rooms were always suffering from want of space, now it suffers from old and rotten equipment. The shower was rusted and bathroom was infested with insects. The decor has become old and needs a refurbishment.

In my opinion this is by far the lowliest Vivanta hotel I have ever stayed in. If one could compromise on the size for the Location, the other amenities have to be the best. This hotel in my opinion should be any ones last choice. There is no health faucet in any of the rooms in this property.

I must fairly admit that the breakfast spread is amazing and tempting for another try.

Room Tip: The ITC Gardenia is much much better and worth the extra money.
  • Stayed: April 2014, travelled on business
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Thank akhilbhansali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod V, General Manager at Vivanta by Taj - M G Road, Bangalore, responded to this reviewResponded 24 July 2014

Dear Guest,

Thank you for taking out time to review us on Trip Advisor and for posting your comment.

It is with great concern I have made a note of your feedback with regards to quality of services provided at the hotel. Please accept my sincere apologies for the inconvenience caused to you. I have taken up the issue with the concerned heads of department and assure you will find a marked improvement in the quality of our services during your future visits to the hotel.

Look forward to welcoming you back to Vivanta by Taj M G Road, Bangalore again on your next visit to Bangalore

Warm Regards,



Vinod Valson
General Manager
Vivanta by Taj – M G Road, Bangalore
41/3 Mahatma Gandhi Road
Bangalore 560 001 Karnataka, India
Telephone: +91 80 6660 4444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2014

Taj vivanta is no different to any other Taj, however the staff is a little laid back & depressing..Taj is known for its very receptive & happy staff.. The hotel is very interested in tagging the bag with their signature cards (with your name printed) however the mere zeal of Taj is lacking. Well located for any kind of transportation. Very comfortable stay, however the inroom facility is lacking.
Overall an ok stay !! Maybe you would want to try some other chain of hotels in the city

  • Stayed: April 2014, travelled on business
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Thank geet219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

Dont fooled by the "BY TAJ" comment under the Vivanta group. The chain is a decent business hotel with good service and style for a 1 night stay, but is missing the charm of the mother group. Price wise they are in the upper end of the range, and perhaps not really worth the premium, but all in all you can be sure to have a good night sleep, at a good location with good service and nice restaurants. Only for business, but for that it is more than sufficient.

  • Stayed: April 2014, travelled on business
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Thank paulblo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod V, General Manager at Vivanta by Taj - M G Road, Bangalore, responded to this reviewResponded 24 July 2014

Dear Guest,

Thank you for taking out time to review us on Trip Advisor and for posting your compliments.

I am glad to note that you had a pleasant and comfortable stay with us and found our services measuring up to your satisfaction.

Look forward to welcoming you back to Vivanta by Taj M G Road, Bangalore again on your next visit to Bangalore


Warm Regards,

Vinod Valson
General Manager
Vivanta by Taj – M G Road, Bangalore
41/3 Mahatma Gandhi Road
Bangalore 560 001 Karnataka, India
Telephone: +91 80 6660 4444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014

Mahatma Gandhi Road is the heart line of Bengaluru city and this Taj property is located on this road. Its a business hotel and is not aesthetically appealing in terms of decor when compared to other Taj properties. The standard rooms are small, the toilets smaller. Not to the extent of being claustrophobic, mercifully! The suites are much better. The breakfast has a good spread. WI-FI comes at a cost. The higher floors provides a good panoramic view of the city. The 1 MG road Mall opposite the hotel provides the guests with the convenience of shopping saving them the trouble of bengaluru traffic woes. There are offers on the weekends making the stay affordable without feeling a pinch. You really can't go wrong with this hotel, be it on a business trip or with family.

Room Tip: If one is travelling with family, suites are advisable as standard rooms are too small.
  • Stayed: April 2014, travelled on business
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Thank AasimShehzad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vinod V, General Manager at Vivanta by Taj - M G Road, Bangalore, responded to this reviewResponded 24 July 2014

Dear Guest,

Thank you for taking out time to review us on Trip Advisor and for posting your compliments.

I am glad to note that you had a pleasant and comfortable stay with us and found our services measuring up to your satisfaction.

Look forward to welcoming you back to Vivanta by Taj M G Road, Bangalore again on your next visit to Bangalore


Warm Regards,



Vinod Valson
General Manager
Vivanta by Taj – M G Road, Bangalore
41/3 Mahatma Gandhi Road
Bangalore 560 001 Karnataka, India
Telephone: +91 80 6660 4444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014 via mobile

The Taj cannot be beaten for service. The restaurants and range of food is excellent and of very good quality - although a little expensive. My review comes from the point of a business traveller and the one thing I need most is wifi access for work and transportation. This is where the Taj falls very short as an internationally recognised brand and probably the undoing. The Taj cars are charged at extortionate levels - more than 4 times that of standard dial up cabs - bearing in mind that the cars used are no different and of the same range. The wifi access is also chargeable - which again for the cost of the hotel stay and the type of customers they get (mainly business and higher end tourists ) is also a captured audience from which revenue can be drawn - and what revenue! By Indian standards the cost is around 15 dollars a day for standard bandwidth access for 24 hours.

So whilst I love the service in the Taj, I hate been fleeced by them on extortionate transportation and wifi costs. For this reason I recommend staying at the Park or even the Leela which although just as expensive on the room cost, are more amiable to throwing in wifi for free. As I stay at least 25 to 30 nights in hotels in India, the Taj will be losing around £6-7K of my business - a case of listening to your customers complaints and doing something about it!

  • Stayed: March 2014
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Thank ZaahidBharmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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