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“Great Location and Service”

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The Gateway Hotel on Residency Road
Ranked #29 of 652 Hotels in Bengaluru
Certificate of Excellence
Faridabad, India
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great Location and Service”
4 of 5 bubbles Reviewed 19 October 2013

While in Bangalore, I had tried almost all Taj Properties except the Gateway Hotel which luckily I got to experience recently. It was a 2 night business trip. To be honest, the first experience was not so overwhelming as say Taj Westend, but it had its own charm. It is a comparatively smaller property but ideally located with excellent service. The room was very good and everything was spick and span. The staff was very courteous and I thoroughly enjoyed my stay over there.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajshaily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this review, 21 October 2013
Dear Rajshaily,

Greetings from the Gateway Hotel, Bangalore!

Thank you for giving us an opportunity to serve you during your recent stay in Bangalore and for posting a positive review of our hotel on TripAdvisor.

I am glad to hear that you had an enjoyable stay and I appreciate your positive feedback on rooms and everything was spick and span.

I am thankful to hear that you found our service was great and you were impressed about our location. Your generous appreciation to all our Associates for their care and consideration has been passed on to them.

It gives me immense pleasure to share with you that Glam Media worldwide announces that our ‘Karavalli Restaurant’ has been selected as one of the World Top 100 Restaurants in their present edition of the Foodie Top 100 Restaurants Worldwide Guide Book. We are extremely proud of this achievement and seek your support to sustain this achievement and take it up to the next level.

We hope to remain your favourite hotel at Bangalore and look forward to your next visit.

Warm Regards,

Albert Rebello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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944 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (144)
Date | Rating
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English first
London, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 October 2013 via mobile

This is a great hotel to visit if you enjoy a good feed. 3 fantastic restaurants on site and great room service too. The room is large with a king size bed and good fittings throughout, it's also impeccably clean. The staff are numerous and always on hand with a cheery smile. I've not yet had chance to explore the local area due to work commitments but am very impressed so far!

Stayed October 2013, travelled with friends
Helpful?
1 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this review, 11 October 2013
Dear Mike,

Greetings from the Gateway Hotel, Bangalore!

Thank you for giving us an opportunity to serve you during your recent stay in Bangalore and for posting such a marvelous review of our hotel on TripAdvisor.

I am glad to hear that your stay was excellent and you liked every aspect of the hotel that is, you found our rooms were large with king size bed and latest fixtures, fittings, etc.

I am thankful to hear that you found our food was great and you were impressed about our Restaurants and location.

Thank you for your compliments to all our Associates at the hotel. It is guests like you who encourage us to strive for continued excellence and to raise the bar continuously.

We hope to remain your favourite hotel at Bangalore and look forward to your next visit.

Warm Regards,

Albert Rebello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 September 2013

I have been staying very frequently in this hotel since last 6-8 months being located at the heart of the city.
I have also stayed in this hotel several times in past in last 3 years but there were some modifications done with some latest fixtures, fittings, etc.

It is located closest to Brigade road.
All important food joints and shopping places are available.
This hotel has unique attraction for the youngsters as they have frequent parties.
The Pub is just next door and 1st floor of this Pub there is a new Punjabi Restaurant as well.

This hotel has complementary WiFi and king size bed with good bouquet of fresh flowers placed in the room.
Toilets are clean and with newer fittings.

There is a Kerala /Konkani style restaurant which seems to taste genuine.
There are several dedicated people in this hotel particularly in the Coffee Shop (i.e. where the breakfast or lunch can be taken).
The Fish preparation with less oil at room service is good.
There is a good business centre where one can take print outs and a pool side for relaxing.

There is also a sitting place outside which is with quite good sitting arrangements with power points available for Laptops, charging, etc.

Check-in and Check-out timings are quite quick.
Breakfast menu is good and fresh cuts and preparations are possible.
One can prepare early morning tea or anytime tea/coffee in the room itself.

Room Tip: Non-smoking. Ask for a kingsize bed and a complementary fruit basket. Rooms on the rood side is al...
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Probodh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this review, 1 October 2013
Dear Guest,

Thank you for choosing to stay with us on your regular visits to Bangalore and very thoughtful of you to review us on TripAdvisor., and to post an excellent feedback.

I am pleased to hear that you had a very pleasant and comfortable stay with us and I appreciate your positive feedback on modifications done at the hotel with latest fixtures, fittings, etc.

I am glad to see that you found our Check-in and Check-out timings are quite quick, and you were impressed about our great location which is just a few steps away from Shopping Malls and restaurants.

I am thankful to understand that you enjoyed south west coastal cuisine at the award wining Restaurant ‘KARAVALLI’ and also you liked the buffet breakfast spread at our GAD Restaurant.

We are delighted to note that Gateway Hotel will be your address whenever you are in Bangalore in the future and I personally look forward to the pleasure of meeting you during your next stay with us.

Warm regards,

Albert Rebello
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 27 September 2013

The hotel is located at one of the best location of Bengaluru and is a good option specially if your office is near by. Even if people are here for holiday can choose this place as the location is god making it better for you in the evening.

The service ans Staff is above expectation. Try making prior bookings.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AKBanka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this review, 1 October 2013
Dear Guest,

Greetings from the Gateway Hotel, Bangalore!

Thank you for choosing to stay with us on your visit to Bangalore and for posting an excellent review on TripAdvisor.

I am glad to hear that you had a comfortable and great stay, and delighted about our great location just a walk able distance to reach shopping malls and restaurants.

Thank you for your compliments to all our Associates at the hotel. All of us at the hotel take pride in going that extra mile to create guest delight in each of our interactions.

We thank you once again for your recommendation of our hotel and look forward to the pleasure of seeing you at the hotel soon.

Warm regards,

Albert Rebello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dammam
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 September 2013

One of my Friend Stayed inTaj Gateway Hotel at Residency Road. It was pleast stay at Gateway. Online room reservation very nice. All staff are very cooperative. Amazing Food and lot of varieties available. he like very much. comfortable rooms

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajukamco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this review, 3 October 2013
Dear Guest,

Greetings from the Gateway Hotel, Bangalore!

Thank you for posting a positive review on TripAdvisor on behalf of your friend.

I am pleased to hear that your friend had a very pleasant stay and happy with all the facilities available at the hotel. I appreciate the positive feedback regarding on-line room reservation, amazing food and very cooperative staff.

It gives me immense pleasure to share with you that Glam Media worldwide announces that our ‘Karavalli Restaurant’ has been selected as one of the World Top 100 Restaurants in their present edition of the Foodie Top 100 Restaurants Worldwide Guide Book. We are extremely proud of this achievement and seek your support to sustain this achievement and take it up to the next level.

We thank you once again for your recommendation of our hotel and look forward to the pleasure of seeing you at the hotel soon.

Warm regards,

Albert Rebello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 20 September 2013

I am staying at the Gateway on business and have been here several times but they have put in a new bar called Sphyre. For some reason they forgot that their typical clientele are business travelers and now they have this booming music (it's 5PM on a weekday and I can hear it up in my room) in this new bar. We don't come here for the dancing and overblown, booming bass. We come here for business and we want somewhere to have a beer and relax. Very disappointed and I will not be back.

Room Tip: Get a room as far from the bar as possible
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank williamj38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this review, 23 September 2013
Dear William,

Greetings from the Gateway Hotel, Bangalore!

Thank you for staying with us several times during your visits to Bangalore.

At the outset, please accept my sincere apologies for the experience you had at the hotel during your recent visit to Bangalore. Your feedback has been addressed and pleased rest assured that we will allot you a room away from the music on your subsequent visits and will ensure that you have a pleasant stay with us.

We immensely value your patronage and look forward to having you with us again and assure you of our best service and attention always.

Warm Regards,

Albert Rebello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 September 2013

We were in Bangalore for 3 days with a heavy agenda of social engagements. We stayed at the Taj Gateway Hotel on Residency Road. We spent very little time in the hotel but were happy with our stay. The booking (online) and check-in process were smooth. We got all our local transportation requirements arranged through the hotel, and each one of them was punctual and efficient. The hotel itself is small compared to other Taj hotels we have stayed in, but it has all the facilities one requires for a short stay. The GAD restaurant provides good food and reasonable service. The Karavalli restaurant is excellent.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thekkemadom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlbertRebello, General Manager at The Gateway Hotel on Residency Road, responded to this review, 23 September 2013
Dear Guest,

Greetings from the Gateway Hotel, Bangalore!

Thank you for choosing to stay with us on your recent visit to Bangalore and for posting an excellent review on TripAdvisor!

I am pleased to hear that you had a very pleasant stay and happy with all the facilities available at the hotel. I appreciate your positive feedback on booking – online, check-in process and transportation requirements arranged at the hotel.

I am thankful to hear that you were impressed about our Restaurants – Karavalli and GAD.

It gives me immense pleasure to share with you that Glam Media worldwide announces that our ‘Karavalli Restaurant’ has been selected as one of the World Top 100 Restaurants in their present edition of the Foodie Top 100 Restaurants Worldwide Guide Book. We are extremely proud of this achievement and seek your support to sustain this achievement and take it up to the next level.

We thank you once again for your high recommendation of our hotel and look forward to the pleasure of seeing you at the hotel soon.

Warm regards,

Albert Rebello
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gateway Hotel on Residency Road

Property: The Gateway Hotel on Residency Road
Address: No 66 The Gateway Hotel on Residency Road Residency Road, Bengaluru 560025, India
Phone Number:
Region: India > Karnataka > Bengaluru
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Bengaluru
#18 Business Hotel in Bengaluru
#28 Luxury Hotel in Bengaluru
#29 Family Hotel in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Gateway Hotel on Residency Road 4.5*
Number of rooms: 98
Official Description (provided by the hotel):
•The Gateway Hotel is located in the heart Bangalore’s Business, Shopping and Entertainment district on Residency Road.•Winner of National Tourism Award three years in a row.•Select rooms designated as Green rooms – Part of our EARTH Initiative. ... more   less 
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Also Known As:
Hotel Gateway Bangalore
Taj Gateway Bangalore

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