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“Pleasantly Surprised!”
Review of The Capitol

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The Capitol
Ranked #106 of 668 Hotels in Bengaluru
Chennai
Level 5 Contributor
67 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Pleasantly Surprised!”
Reviewed 15 May 2013

Some of the reviews on Trip Advisor made me rather anxious when I checked out the hotel before I travelled to Bangalore for a workshop with a high profile ad agency. I fact, i couldn't help wondering why such a high profile agency had not selected a better venue. Some of the reviews talked about a property well past its prime.

I was pleasantly surprised !

Spacious, well designed interiors. Large, spacious, well furnished, and tastefully done up lobby.

The staff didn't come across as typically elegant hospitality professionals. Some were sloppily dressed, couldn't communicate too well, but were, most of them, courteous and helpful, with ready smiles.

Some of the reviews advised readers to ask for a room on the second floor. So, while checking in I asked if I could get a room on the second floor.

"We're giving you a room on the fourth floor, Sir", said the lady at the reception.

"Is that better?" I asked.

"Yes, Sir", she smiled.

The rooms in the fourth floor were Club Royale category. Spacious, generously and comfortably furnished, well lit, and clean. Bed and bathroom linen were delightfully clean.

The banquet staff were a little worrisome. They seemed in a hurry to clock off duty and leave for home when I met them in the hall to set it up for next day's workshop. Nevertheless they did a good job of setting up the hall, and barring some dirty patches on the carpet in the corner, the hall was comfortable and the workshop went well.

Room service was good, food was well made, and check out was smooth.

Overall, a surprisingly good experience well worth the spend. With a little more attention to cleanliness in the banquet area, and some professional training to the existing staff, this can be a superb place to stay in Bangalore. As it is, few other hotels can match its central location, in the heart of the city.

I would be happy to use this place again !

Room Tip: Club Royale rooms are very good.
See more room tips
  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CorporateTheatre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCapitol, General Manager at The Capitol, responded to this review, 5 October 2013
Dear Guest,

Greetings from The Capitol Hotel!!

Thank you for giving us an opportunity to be of service to you during your visit to Bangalore City. It was a pleasure having you stay with us. The team and I sincerely appreciate you for sparing your valued time in posting your feedback on Trip Advisor.

We are delighted to note that you were pleased with the location of our hotel, the rooms, food and the way your check-in and check-out procedures were handled. I have conveyed your gracious compliments on our Front office and Room service staff, who were delighted to know that their efforts were so well appreciated and recognized, indeed this would motivate all of us to strive even further to excellence.

With regard to your concerns on the professionalism of our staff, and the maintenance of the Banquet halls… we thank you for bringing this to our kind notice may I assure you that we have taken necessary steps to ensure that this will not be repeated in the near future.
It is our constant effort to ensure we meet up with the services and products that is expected from us.

We value your support & patronage and also look forward to welcome you back at The Capitol.

Thanking You
Yours Sincerely
General Manager @ The Capitol Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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226 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Nashik, India
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2013

i m a regular visitor to the
hotel capitol whenever i visit to bangalore.
the hotel is of its class in terms of care and comfurt.
a neet and clean hotelthe staff is ready to provide services at any odd time.
An excellent location to stay in bangalore.

Room Tip: rooms at 2nd floor are good and accurate to reach for the lobby for food.
See more room tips
  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asbhatia55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCapitol, General Manager at The Capitol, responded to this review, 5 October 2013
Dear Guest,

Greetings from The Capitol Hotel!!

Thank you for giving us an opportunity to be of service to you during your visits to Bangalore. It is a pleasure having you stay with us. The team and I sincerely appreciate you for sparing your valued time in posting your feedback on Trip Advisor.

We are delighted to note that you were pleased with the location of our hotel, the services provided to you by our staff, and The general upkeep of the hotel. I have conveyed your gracious compliments on our staff who were delighted to know that their efforts were so well appreciated and recognized, indeed this would motivate all of us to strive even further to excellence. It is our constant effort to ensure we meet up with the services and products that is expected from us.

We value your support & patronage and also look forward to welcome you back at The Capitol.

Thanking You
Yours Sincerely
General Manager @ The Capitol Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai
Level 6 Contributor
188 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 18 March 2013

This is the second time I stayed in this hotel.I did it because of the reasonable tariff package offered to me by the hotel.Checkin process was good .staff at front desk are hospitable.Hotel is with reasonably good lobby and attached with a restaurant/coffee house.The room allotted to me is fairly big in size with an additional facility of An excellent Massage chair.Bed room and bath rooms are also reasonably maintained.But unfortunately the odour /smell emerges out of the carpets spread in the passage is a discouraging factor.Paying attention to this aspect may attract more guests.House keeping and bell services are satisfactory.There is a need for better orientation to the staff from room service .Quality of food needs to improved.I didnot have much time to exploit other available facilities in the hotel.but I understand hotel has good infrastructure with a number of event halls.With little more attention towards improvement,it has potential to be rated as very good from average.

Room Tip: Second floor
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bhima2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCapitol, General Manager at The Capitol, responded to this review, 5 October 2013
Dear Guest,

Greetings from The Capitol Hotel!

Thank you for choosing The Capitol as preferred hotel for your stay. It was a pleasure to be of service to you. The team and I are grateful for the time you have taken to review us with the trip advisor community.

We are delighted to know that your check- in process was handled smoothly. We have noted your compliments on our front office staff and the same has been conveyed to them. We have noted your concerns on the hotels staff and the general upkeep of the hotel. May I bring to your notice that the carpets in the Corridors have been changed. And with regard your comments on the quality of the food, housekeeping and the bell desk services… we thank you for bringing this to our kind notice and may I assure you that we have taken necessary steps to strengthen the internal procedures and we ensure that this will not be repeated in the near future.

We are grateful for your support, recommendation and look forward to having many more opportunities to welcome you back at The Capitol.

Thanking You
Yours Sincerely
General Manager @ The Capitol Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 22 February 2013 via mobile

This hotel must have seen good days in the past. However at this point, it is a dated in all respects. Rooms, upholstery, food choice, bathroom fittings, furniture, elevators - you name it and everything seems to have crossed it's "expiry date".

The service though is good. However I prefer not stay at this hotel again when on business and definitely not when on vacation with family.

If only they could adapt to current times, they can become a sought after property for their central location.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nirajp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCapitol, General Manager at The Capitol, responded to this review, 5 October 2013
Dear Guest,

Greetings from The Capitol Hotel!

Thank you for choosing The Capitol as preferred hotel for your stay. It was a pleasure to be of service to you. The team and I are grateful for the time you have taken to review us with the trip advisor community.

With regard to your comments and concerns on the upkeep of our property, I would like to inform you that the Management is in the process of taking necessary decisions for the up gradation of the hotel.

We are delighted to know that you are pleased with the location of our hotel. We have noted your compliments on the services rendered to you by our staff, the same has been conveyed to them and they are very happy to note that their efforts were so well appreciated and recognized, indeed this would motivate all of us to strive even further to excellence.

We are grateful for your support, recommendation and look forward to having many more opportunities to welcome you back at The Capitol.

Thanking You
Yours Sincerely
General Manager @ The Capitol Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Bengaluru hotels

nashik
Level 4 Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 February 2013

The USP of hotel is its location which is next to business district. Though due to Metro construction, to get entry into it, one has to do a round about. Next door is that majestic Cubbon Park of Bangalore where one can go any time of day for a soothing walk. Rooms are maintained quite well and staff is really courteous and helpful at all times. Though breakfast is good, it gets repeated everyday without much change. hotel needs to do something about it. Gym is very cramped but swimming pool is nicely maintained.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vgdeodhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCapitol, General Manager at The Capitol, responded to this review, 5 October 2013
Dear Guest,

Greetings from The Capitol Hotel!

We thank you for choosing The Capitol as your preferred hotel for stay during your visit to Bangalore City. It was a pleasure to have you stay at the Hotel. Thank you for taking time to share your valued feedback on trip advisor.

We are delighted to note your compliments and positive feedback on our hotel’s rooms, location, services, staff and the amenities...Your feed back does really help us more to strive better.

With regard to your concerns on our buffet breakfast please do accept my sincere apologies for the inconvenience caused. May I assure you that the F&B team has been briefed on the same and necessary changes have been made in order to serve you better.

We value your support & patronage and also look forward to welcome you back at The Capitol.

Thanking You
Yours Sincerely
General Manager @ The Capitol Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
207 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 6 February 2013 via mobile

Hotel is centrally located but many things need to get fixed- bathroom, almirah, air conditioner, interiors. Not worth USD 110 they asked for. Staff is very humble although. They are ready to help you with smile, always. Location is central and thats the big advantage.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TPsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCapitol, General Manager at The Capitol, responded to this review, 5 October 2013
Dear Guest,

Greetings from The Capitol Hotel!

Thank you for choosing The Capitol as preferred hotel for your stay. It was a pleasure to be of service to you. The team and I are grateful for the time you have taken to review us with the trip advisor community.

With regard to your comments and concerns on the upkeep of our property, I would like to inform you that the Management is in the process of taking necessary decisions for the up gradation of the hotel.

We are delighted to know that you are pleased with the location of our hotel. We have noted your compliments on the services rendered to you by our staff, the same has been conveyed to them and they are very happy to note that their efforts were so well appreciated and recognized, indeed this would motivate all of us to strive even further to excellence.

We value your support & patronage and also look forward to welcome you back at The Capitol.

Thanking You
Yours Sincerely
General Manager @ The Capitol Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jamnagar, India
Level 6 Contributor
136 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 1 February 2013

The hotel has a nice and a premium location.
But overall not at all good and won't recommend for stay.
They show a quite good swimming pool on the website which is actually a very small and not at all used, and not maintained as well.
They show a nice dinner area nearby the pool which is not the reality.
They don't have a proper restaurant.
The breakfast is totally pathetic and not at all satisfactory.
They show a good restaurant/bar on the top floor which has kind of good service but the surroundings are not at all well done.

Room Tip: The rooms and bathroom are quite dated.
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikesh_Vassa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCapitol, General Manager at The Capitol, responded to this review, 5 October 2013
Dear Guest,

Greeting from The Capitol!

We thank you for choosing The Capitol Hotel during your visit to Bangalore & for taking your time to share your experience on trip advisor.

We are delighted to note that you were happy with the location of our hotel. And with regard to your comments on our swimming pool, we would like to inform you that the pool is of a standard size and appropriate for a 4 Star Property. Also, we have 2 in-house Multi cuisine restaurants – 1. 24 Carats – A 24 Hour Coffee shop cum Restaurant serving Al-carte menu as well as Buffet Breakfast, Lunch and dinner. 2. Trivoli Gardens – A rooftop Garden Restaurant and Bar.

With regard to your concerns on our buffet breakfast please do accept my sincere apologies for the inconvenience caused. May I assure you that the F&B team has been briefed on the same and necessary changes have been made in order to serve you better.

We value your support & patronage and also look forward to welcome you back at The Capitol.

Thanking You
Yours Sincerely
General Manager @ The Capitol Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Capitol

Property: The Capitol
Address: No 3 Raj Bhavan Road, Bengaluru 560001, India
Region: India > Karnataka > Bangalore District > Bengaluru > Vasanth Nagar
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#67 Luxury Hotel in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Capitol 4*
Number of rooms: 144
Official Description (provided by the hotel):
The Capitol, Bangalore a 4 Star Hotel, offers an impressive collection of Rooms and Suites tastefully appointed overlooking lush greenery of the city. The hotel, being strategically located at the Central Business District, is a preferred place to hold Meeting, Events & Celebrations, the venues completed with luxurious interiors showcasing finest Indian Craftsmanship & contemporary designs specially chosen to complement the alluring decor. Our Hotel weaves together an impressive collection of 144 extra - spacious Rooms & Suites that speak a language of Luxury.The interiors in their simplicity, style & keen attention to detail, showcase all that is finest in Indian Craftsmanship & Contemporary Design.The Rooms & Suites are beautifully appointed overlooking the lush greenery the city has to offer! A complete accommodation package for Global Travellers, the tastefully appointed Rooms include a host of amenities including a 32"LCD TV, Electronic Safes, Hair Dryer, Magnifying Mirror,King Size or Twin Beds, Mini Bar,Microwave Oven, Separate Extended Living/dining and Bedroom, Tea/Coffee Maker, and Complementary Wi-Fi services. We have an array of different but equally comfortable and splendid Rooms & Suites for your needs. With 8 luxurious Banquet Halls, covering an area of 22,000 Square feet, the facility can accommodate anything from 20 to 1500 Guests. Being one of the City's most sort after places for events, Conferences, Corporate meetings, Product Launches, Exhibitions, Trade Shows, Weddings, and Celebrations, we at The Capitol believe in rendering highest quality of service to our Esteemed Guest in order to create a memorable event. At "24 Carats" start your day with a filling Indo- continental breakfast as the morning light streams in through the Stained glass atrium. The restaurant located in the heart of the city offers an any time treat with its Round The Clock Menu's to the elaborately planned Buffet Lunch/Dinner and A-la Carte dishes. It's a perfect place to hold your Corporate Meeting, even catching up with friends over a cup of Coffee or spending leisure Sunday afternoon with a book in one hand & tea in the other, munching over the snacks on your table. The elaborately planned Buffets and A-la Carte dishes from around the World designed to suit every mood and taste. Recreational facility at the hotel includes an outdoor Swimming Pool, a Fitness Center, and an in house Travel Desk to cater to your requirements. Convenience of every kind, Luxury to suit the best and location that is simply perfect sums up the total experience we offer to our Esteemed Guests. ... more   less 
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Also Known As:
The Capitol Hotel Bangalore
Capitol Hotel Bangalore
Capitol Bangalore
Hotel Capitol Bangalore

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