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“Very Good Hotel”

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Treebo Crystal Castle
Ranked #179 of 730 Hotels in Bengaluru
Certificate of Excellence
Reviewed 10 January 2014

Crystal Castle Hotel is Good To stay in Bangalore but in price little expensive. if you are only Vegetarian best food available on top floor sampurna vegetarian restaurant and very good morning breakfast.

  • Stayed: September 2013, travelled solo
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Thank Nishitptl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmhotelCrystalCastle, General Manager at Treebo Crystal Castle, responded to this reviewResponded 12 January 2014

Dear Guest,

Greetings from Hotel Crystal Castle!!!!!!

we heartly thankyou for your review, we strongly believe that always your reviews boost our energy to serve you better...

With regards,

Venkatesh.K
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (124)
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115 - 121 of 124 reviews

Reviewed 9 December 2013

If you want to stay at a neat and clean place (without burning a hole in your pocket) near J P Nagar area of Bangalore, this is the place. We stayed in a standard room, rooms are of average size, but bathrooms are bigger. The rooms as well as the bathroom very clean and neatly maintained. Double beds are smaller though. Breakfast is Pure Veg and is very good especially South Indian items though additional items like Poori, Sandwiches, Corn Flakes, were there in the breakfast spread. The restaurant manager deserves special mention for all the assistance to make us feel comfortable and all service requests were handled promptly and readily by him as well as his team. The check in was smooth even though we arrived at midnight and bell boys were readily there to assist us to the room. If you are looking for a no frills hotel, this is it.

  • Stayed: December 2013, travelled with family
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3  Thank hsk909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2013

The hotel has a lot of potential, but it lacks basic things like well lit corridor, clean linen, clean towels, etc. It looks like they completed construction in a hurry to start it up and didn't do the upkeep. The hotel employees are very friendly, but they lack training. The breakfast was decent and again the employees were friendly and cordial. The pillows and linen were stained, dirty and torn. For a relatively new hotel, that was disappointing.

The worst part of the stay was the moth balls. I almost had an asthma attack inhaling the fumes of the moth balls in the room/corridor/bathroom/closet. I got a plastic bag and collected over 15 moth balls from the room. Is there a need for so many? Is the hotel infested with bugs?

I would advice the owner to get a professional cleaning company to teach employees how to clean the room and spray some scent in the room instead of using moth balls. Also use double pillow cases and get thicker linens so you don't have to throw away those linens so quickly because of rips and tears. The front desk needs some organizing with billing. It took them 15 minutes to figure out the charges. Also light up the corridor with brighter lights or open the window to let natural light in. But overall employees are well mannered and that will make me come back if they fix the basic issues.

  • Stayed: November 2013, travelled with family
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Thank thathu45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013

we stayed here once again for 3 days. we booked 2 rooms. they were as usual spacious and spic and span.the room and the restroom were clean and comfortable. service was amazing. we tried their weekend buffet and breakfast buffet.the options were wide range of pure veg food on the menus and of course absolutely tasty.
but there is one thing the guests must remember: the house keeping cleans the room whether or not we are placing request. on the day of check-in we refreshed ourselves and left immediately leaving our bags open. we neither never thought they would come and clean again nor we placed any request. but when we returned our room all cleaned up. i also want to mention that neither anything went missing nor we kept anything valuable in it.

Room Tip: we stayed at room 317 and 318. both are highly recommended.
See more room tips
  • Stayed: October 2013, travelled with family
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Thank travelsome4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

This is the most shady hotel possible.
Infact it is not even a hotel it is worse than a motel.
Highly unsafe.
Never consider staying here.
People ring the bell at your door step at 1 am continuously and it is one of the most shady properties seen.
Also there is no eye peep hole given to even view who is on the other end.
The staff has a cant be bothered attitude.
And i would never recommend this property to anyone.
Highly deserted and creepy from within.
Decent interiors but activities seem highly unsafe

Room Tip: 2nd floor rooms seem to be decent comparatively
See more room tips
  • Stayed: September 2013, travelled solo
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3  Thank Pooja24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2013

We got a good deal from agoda and booked our stay in crystal castle for a day. Later we had to extend our stay by a day for which there was not only any such offer was available, but also no rooms were left. We enquired them directly for which they readily agreed to accommodate for one more day at a discount. W e were asked to pay the remaining amount on arrival.
We arrived at Bangalore. We had no difficulty in finding the hotel. Our check in was absolutely hassle free. The rooms were spacious, plush and with a clean restroom. We needed an extra bed. They provided immediately with a folding cot which is very much appreciated in this place as the floors get cold here in the night.
Their restaurant (exclusively vegetarian) was pretty good which provided meals with lots of south Indian options. Their breakfast buffet too was very good.everything was on time. Our train was at night. They very clearly stated that late checkout is not in their policy but they provided a cloak room (with lockers) in which our things were absolutely safe.
Their housekeeping is worth a mention- as they kept the room not only spic and span but they also replenished toiletries promptly and changed the sheets daily.

  • Stayed: May 2013, travelled with family
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1  Thank travelsome4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2013

Hotel Crystal castle is located in 5th Phase JP Nagar and is very easy to locate as its on the main road itself. The hotel has very nice rooms and great service staff who are very helpful. The restaurant within the hotel Sampoorna veg offers delicious food and specially the south Indian varieties. The hotel has very comfortable and clean rooms with very neat Bathrooms as well. Overall a superb place to stay in Bangalore where in you get real value for money.

  • Stayed: March 2013, travelled on business
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1  Thank Prabhatkatyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Treebo Crystal Castle

Address: Treebo Crystal Castle, No. 294/10, 24th Main Road, | Near Hotel Nandhini, 5th Phase, JP Nagar, Bengaluru 560078, India (Formerly Hotel Crystal Castle)
Region: India > Karnataka > Bangalore District > Bengaluru > J.P. Nagar
Amenities:
Free Breakfast Restaurant Room Service Suites
Hotel Style:
Ranked #179 of 730 Hotels in Bengaluru
Price Range: £21 - £46 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Treebo Crystal Castle 3*
Number of rooms: 44
Official Description (provided by the hotel):
The Treebo Crystal Castle is located in J.P Nagar, the hub of several corporate offices and start-up ventures. The hotel itself is in a quiet neighbourhood and the modern, neatly furnished rooms are the perfect place to retire to after a days work. The hotel is easily accessed from the Bangalore international airport and the nearest railway station is at Majestic. The Gopalan Innovation Mall is nearby and affords plenty of shopping options. At Treebo Crystal Castle the reception desk works 24/7 for the convenience of guests. Daily housekeeping is available. There is an in-house restaurant for those times when you wish to dine in. ... more   less 
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