We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“horrible experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Brunton Heights Executive Suites
Ranked #148 of 581 Bengaluru B&B and Inns
London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“horrible experience”
Reviewed 4 July 2013

I stayed in BH in November 2012 and had all praises for this place. When I came back in April 2013, it was the direct opposite.
Upon checking in, I complaint to the receptionist (who is more like a wall piece than a receptionist) that the AC in the room was not working. He told me that it would take some time for it to get cool. I accepted this. After a few hours, I complaint again and someone came to check it out. Without giving me any explanation, he said he has arranged for another room. When I went to that room , it was a downgraded room. They then changed me to another downgraded room. By this time, I was already tired(as I was travelling the whole day) and I was very annoyed and walked out of the so-called hotel. I was in the room for less than 4 hours. I had paid a deposit and I was refused a refund and when I wrote to the Manager (Murali), he did not have the decency to reply to my mail.

I travel frequently to B'lore and I guess I wont be staying at this place nor would I recommend anyone to this place.

  • Stayed April 2013, travelled on business
    • Value
    • Service
Helpful?
2 Thank RAW178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

26 reviews from our community

Traveller rating
    13
    11
    0
    0
    2
See reviews for
7
1
2
12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Pune, India
2 reviews
Reviewed 22 June 2013

Just off One MG Road, Bangalore and close to the Vivanta by Taj, on Brunton Cross Road, is this lovely well-kept, well-furnished hotel. We stayed there for two days, and enjoyed every minute we spent there. The Staff are friendly and helpful. Anyone can stay here, whether it be an Executive or a small family on a visit to Bangalore. They serve a wonderful breakfast, with a bowl of fruit cut just before serving. I truly recommend Brunton Heights Executive Suites. Nothing for the kids though, nor a fitness centre

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lilian O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
Reviewed 20 May 2013 via mobile

Breakfast serve in room. We can choose our breakfast every night from the menu provided. Staff are extremely helpful and trying their best to assist us during our stayed. About 10-15mins walk to M.G. mall and Cauvery handicraft. Good value and room is clean.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaynechung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colombo, Sri Lanka
Level 4 Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 May 2013

Great little hotel off M G Road (near the shopping area) on Brunton road.

The rates were reasonable for the area, and most certainly worth it in terms of levels of service and standards.

Though more compact, the rooms were of better than five star standards in terms cleanliness, decor and overall presentation. I was elementarily upgraded to a suit, and it was a perfect niche from which to work from.

The hotel has a restaurant by the name of "Portland Steak House". Great food, the stakes are indeed good, they know how to do a stake and not call any chard piece of meat one. The prices are a bit on the up-end, but well worth it.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PereraArjuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porvorim, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 May 2013

I love the location of this boutique hotel. It's just off MG Road, but has the old Bangalore feel with lots and lots of greenery. Large windows in the comfortable rooms make the most of this.

The Portland Steakhouse and Cafe on the ground floor has excellent steaks. Highly recommended.

Room Tip: I stayed in 206. It is large and has a great view!
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SeemaSreenivasa... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandigarh, India
1 review
Reviewed 13 April 2013

my family & i had a two night stay in this hotel , rooms are really very clean & spacious wonderfull suites & , very near to city centre .............staff is really nice hotel is well managed by mr wigbert nazareth and reception staff mr.guna, mr.babu & ms kirti my thanks to all the co operative staff keep it up & all the best

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neerajmoudgil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
India
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 February 2013

stayed in a large corner unit with family including teenagers ...Murali in Reservation very courteous and guided us well ... spacious apartment like rooms very clean , breakfast is adequate and on order ...residential location but just walking distance to malls, shops ... will definitely return for our next bangalore trip !!

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank natasha1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bengaluru hotels
Richmond Town
juSTa MG Road
juSTa MG Road
#60 of 667 in Bengaluru
464 reviews
Richmond Town
The Monarch Hotel
The Monarch Hotel
#42 of 667 in Bengaluru
235 reviews
Show Prices
Show Prices
Show Prices
Adarsh Hamilton
#14 of 667 in Bengaluru
749 reviews
Richmond Town
My Fortune Bengaluru
My Fortune Bengaluru
#19 of 667 in Bengaluru
696 reviews
Show Prices
Show Prices
Show Prices

Been to Brunton Heights Executive Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Brunton Heights Executive Suites

Property: Brunton Heights Executive Suites
Address: Brunton Cross Road | near M.G.Road, Bengaluru 560001, India
Region: India > Karnataka > Bangalore District > Bengaluru
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #148 of 581 B&Bs / Inns in Bengaluru
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Brunton Heights Executive Suites 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Brunton Heights Hotel. Situated in Bangalore’s Central Business District, Brunton Heights Hotel provides spacious, modern suites with living and dining spaces. Featuring an outdoor pool and temperature controlled hot tub, it also has a cafe. The spacious, air-conditioned suites feature a balcony, living and dining areas. Also included are a flat-screen satellite TV, mini fridge, kettle and safe. Provided for free are toiletries, newspaper, tea/coffee and bottled water. Brunton Heights Hotel is just 200 metres from Trinity Station Metro Rail. Brigade Road is 500 metres away while Commercial Street is less than 1 km from the hotel. It takes approximately a 1.5 hour drive to reach Bangalore Airport. At an extra charge, Laundry and dry cleaning services are available at the hotel, which also offers a 24-hour reception. Other conveniences include car rental services and a tour desk. Portland Steakhouse and Cafe features fresh ingredients from the neighbouring farms and has a menu, which changes seasonally. Hotel Rooms: 24 ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your Brunton Heights Executive Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing