I am one of the group of IBMers who stayed at the hotel for its first few weeks of operation. While there were some very minor new building / start-up problems, overall, it was the best hotel stay of my life.
The hotel is beautiful, my room was superb, and the food was excellent. But what was best was the outstanding staff. Perhaps some of it is Indian culture, but I think the hotel has hired the best and set a high level of expectation for good service. No one on the staff was ever less than friendly and completely helpful. I have never before been treated so well.
(Let me comment that I have no status with Marriott at all - I had always stayed at a competing chain, but the Marriott's close proximity to IBM was too good to ignore.)
At the risk of missing many names (I think all deserve praise), I wanted to cite a few: (1) Housekeeping: Ashok and Balvinder have done an outstanding job of tending my room. The room was always "brand new" - and on several occasions they left nice little touches for me (flowers, or decorative animals made from fresh towels). (2) Restaurant: It was always a pleasure to be greeted by the cheery face of Needhu. The servers (usually Diljit or Santu) were very attentive to all my wants. The chefs (particularly Vivekananda, who prepared some special food for me, and also Rohan) did a fabulous job. (3) Arijit Bose and Prashant L. was amazing - they make feel like a royal guest. I'd also like to thank Navin - and there's one more young man whose name I didn't recall (looks a bit like "TinTin" in the old French story books - very cheerful, hair "sticks up" a bit in front). (4) In addition to general manager Matthew Cooper, all the managers were fabulously helpful. I'd like to thank in particular Front Office Manger Glen Dsouza for his great assistance every day, Varun Pandit from the restaurant, and many others whose names I have forgotten or never learned.
(The Front Desk was great too - unfortunately I didn't learn their names. The Security team at the front door and the gate were friendly and helpful as well.)
Once again, my congratulations on the opening - I hope and expect that the hotel will be a great success - and my thanks for to all your staff for a wonderful stay.
Thank you, Rob Lindauer, IBM US
- Official Description (provided by the hotel):
- Bengaluru Marriott Hotel Whitefield blends contemporary style and warmth to provide premium accommodation for the business and leisure traveler. Located next to Inorbit Mall and Sri Satya Sai Super Speciality Hospital. The hotel offers 324 rooms, including 17 suites. Located 50 minutes from the Bengaluru International Airport & 30 minutes from the city centre. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Agoda, Southall Travel, Booking.com, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Bengaluru Marriott Hotel Whitefield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.