To: Mr. Nicholas Dumbell, General Manager, Marriott Bangalore, Whitefield
From Mike M. Houston, TX
I wanted to thank you for the outstanding experience I had over my last 3 week visit. I've had the opportunity to stay with you approximately 40 days over the last year so I can honestly say with some authority that I always think to myself "It just can't get any better than this" but each time it does do that. Each new visit seems like coming home. Your staff is incredible. The sales staff, lead by Nandini, is so helpful. Your front desk is well staffed with people who will go out of their way to assist you in any way possible. Your restaurants are well staffed and the food is delightful. Your Alto Vino Italian Restaurant's food is delicious. Alfonso is an incredible chef that will cook for you to your satisfaction. The staff of Sous Chefs, Aakash and Rohen to name a couple, will always go out of their way to ensure your food is to your liking and have excellent suggestions when trying new dishes or treats. Ritushree, at the Alto Vino, has always been such a pleasant friend after a hard day of work. She is such an excellent waitress. Always attending to your needs. Varun, the Restaurant Manager and his assistant Manager, Shalini, seem to orchestrate it all seamlessly. There are so many staff members I appreciate at your hotel. Some of the things I've grown to love after a long day at the office is visiting the coffee shop/bakery and sitting at the counter and have a nice relaxing cup of coffee and sharing laughs with your staff there. Sushmita and Yuvi are so incredibly joyous in their work. Sushmita never fails to make you feel welcomed and is quick with a wonderful smile. There is always a laugh or two, or even three that always allows me to feel relaxed. Yuvi makes a great cup of coffee for sure. I have also enjoy many an evening heading to the Executive Lounge to relax and wind down from the day. Mr. Kim and the staff up there always make me feel very welcomed. I've also made many a friend at the lounge. Other business travelers working in the area and staying with you have been an added bonus to my stays. There have been many a hilarious night to be had by all up there. I could easily go on and on and on about your staff and hotel. All I can say is congratulations on a very fine hotel and a wonderful compliment of staff.
The only negative thing I feel I need to say about this last visit is a couple of times when visiting the Executive Lounge there were kids up there. The executive lounge should be an age appropriate setting. That's a place where business people should be able to go and get away from the grind of the day and relax. It should be restricted to adults (17 and above).There were a couple nights where it seemed like a children's day care center. There were kids running around tables and yelling and others playing board games almost yelling across the table to each other and their parents didn't even attempt to quiet them. Once a parent even left their child there for your staff to attend. I found it troubling both times and had to leave to seek a quieter environment to complete some work from the day. I say no kids in the exec lounge.
Other than those two days my stays have always be wonderful.
Again Nick, thank you. You have a wonderful hotel.
Oh, I almost forgot, the golf course you had us playing on was breath taking. Thank you for that wonderful treat. I would highly suggest that course to any of your visitors. The rentals were good and the caddies very helpful. Cheers.
- Official Description (provided by the hotel):
- Bengaluru Marriott Hotel Whitefield blends contemporary style and warmth to provide premium accommodation for the business and leisure traveler. Located next to Inorbit Mall and Sri Satya Sai Super Speciality Hospital. The hotel offers 324 rooms, including 17 suites. Located 50 minutes from the Bengaluru International Airport & 30 minutes from the city centre. ... more less
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