The hotel was ok. but we were not happy with the service. we checked in early morning.. rooms were not ready. had to wait more than half and hour for the 3rd bed in the room. bellboy just put the bed after so many calls to the reception. rooms key cards were not working. had to come to the reception many times.no greeting .. no smiling at all. The next day we requested take away Breakfast packets with banana. said yes but just Packs were given without banana. they told us that banana is not possible can give only cut fruits... how can you eat cut fruits when travelling ( papow / melon ) !!!! . i felt this staff are not empowerd, as we are hoteliers we felt so sory to the customer. We booked through the travel agent as early check inn with the late check out. it was clearly mentioned in the voucher and we gave a copy to the reception at check inn. but had a issue on check out day. had to talk to the agent in india. The FOM of the hotel was in the reception but he did not talk to us even a word.he wanted us to vacate rooms by 10.30am eventhough we have booked the late check out. Kundan and chethan were very good. staff should be friendly in the hospitality industry.our transport guy was superb.
- Official Description (provided by the hotel):
- Springs Hotel & Spa, a 4 star hotel is your residence whilst in Bangalore, with 36 rooms in 4 categories. With 24 hours front desk, daily housekeeping, free Wi Fi, Tea/coffee maker, LCD TV, modern amenities. Comfortable, Convenient and well appointed, right in the Central Business District area of Bangalore. We provide service to each individual to suit their comfort levels; we cannot put names or classifications to this - you would surely have to EXPERIENCE it yourself. With a trendy Roof Top I Bar with interactive counter, Coffee Shop, Banquet hall for up to 200 guests,Board rooms, Business center, MG's multi cuisine restaurant, Swimming pool, Spa and Wellness center. An ideal place for business or leisure and feel the experience of true and traditional South Indian hospitality. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Fastbooking, Booking.com, Agoda, HostelWorld, Hotels.com, Expedia, Odigeo, TripOnline SA, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your Springs Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.