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Springs Hotel & Spa
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Reviews (260)
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110
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All reviewsjc roadregency roomsenate roomvalue for moneyrooftop barroom servicehotel is locatedpleasant staystar hotelvisit bangalorereception staffswimming pool isclean hotelwalkable distanceexcellent hotelbiryaniexcellent stay
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194 - 199 of 260 reviews
Reviewed 22 May 2014

Had stayed here for couple of days, in February. The location , thats a minus. The architecture is good. The staff at the reception werent welcoming. The service was extremely slow. Had to call up the reception atleast thrice to get the room cleaned. The room was comfortable. They had a free wifi which was good. The breakfast selection in buffet was less. Not quite upto the mark. The service definitely should be improved

Room Tip: Had stayed in Senate room it was spacious enough.
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Avj85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springs_Bangalore, General Manager at Springs Hotel & Spa, responded to this reviewResponded 29 May 2014

Dear Avj,
Thank you for your kind feedback which helps us improve our standard and services

Kind regards
Freddy D Dass
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

Proper Business class hotel. Service & food quality is also good. The hotel is located at the middle of the city, traffic is huge and cant avoid that. Otherwise quality of restaurant and reception is very decent.

Room Tip: Standard room is good
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sriva2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springs_Bangalore, General Manager at Springs Hotel & Spa, responded to this reviewResponded 29 May 2014

Dear Sriva,
Thank you for your kind review and we look forward to see you again

Kind regards
Freddy D Dass
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2014

I found this hotel near passport office through google map and walkable distence from it,i stayed in studio room and well maintened room and a/c but toilet are not too clean,food service are gud,i like the breakfast in mg restorent very satisfied with that and u will get verity of food, and for luanch i ordered motton biryani and i really enjoyed it...hoping to come back again its a value for money and trust me its the cheapest 4 star hotel in banglore....

Room Tip: Higher floors rooms have less a/c noise.
  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Vijay M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springs_Bangalore, General Manager at Springs Hotel & Spa, responded to this reviewResponded 20 May 2014

Dear Mr. Vijay,
Greetings
We are delighted to hear from you & the way you manged to find our hotel from Google maps, and also glad to know that you found value for money during your stay at our hotel. I have shared your valuable feedback with my team and we will work towards making all negatives into positives.
Whilst we thank you for staying with us we look forward to welcome you back to the hotel.

Kind regards
Freddy Domnic Dass
General Manager
91 8150000171

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

Quick and efficient check-in. Large, spotlessly clean and well appointed room. The rooftop bar has nice views if the city and a very friendly batman. The restaurant has a superb selection of food as reasonable prices. Wifi is free. The only negative aspect of my stay was caused by the lady on the front desk who refused to phone for a taxi to take me to the airport. She said she could only arrange a car costing 1200 rupees (taxi costs only 700). I was given the phone number of the local cab company and told to make the arrangement myself. A very poor attitude to display. At check out the credit card machine was faulty forcing me to pay cash.
The hotel is located in a rather grubby area surrounded by car repair workshops.
Despite the negatives I would certainly recommend the hotel. It represents terrific value for money.

Stayed: May 2014, travelled solo
1  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springs_Bangalore, General Manager at Springs Hotel & Spa, responded to this reviewResponded 14 May 2014

Dear Mr. David P,
Greetings and thank you for choosing to stay at Springs Hotel and Spa, Bangalore
We thank you for your valuable feedback and we apologise if we have hurt your feelings as our guest. On the negative aspect airport taxis return to their base at the airport and charge Rs 650 onwards and they are available only when they are free and on the way back and their time is not guaranteed. Non airport taxi operator charges are for 2 way and hence the price levels. We will be glad to assist you with such requirements in the future, however we are not in a position to assure their time or services as we have no control over them. With 40 kms to the airport & at Rs 1200 for a drop/pick up our taxi rates are not commissioned and we act as a facilitator only, assisting our guests. We will be glad to offer our services as desired by our guests and look forward to welcome you back

Thank you
Kind regards
Freddy D Dass

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

You cannot argue with the price of the room - a bargain!
Springs hotel have tried to make the hotel classy and modern, but unfortunately too many corners have been cut. The walls in the bedroom were grubby and the toilet wasn't too clean.

I would stay here again - you get what you pay for.

Stayed: April 2014, travelled as a couple
Thank 2shots3089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springs_Bangalore, General Manager at Springs Hotel & Spa, responded to this reviewResponded 14 May 2014

Dear 2shots3089,
Greetings
We thank you for choosing to stay at Springs Hotel and Spa and for taking your time to write a review.
We will work on the negatives and improve on them, and assure you our best services.

Thank you
Kind regards
Freddy D Dass

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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