I spend too much time in hotels. It is rare I will write a review as I am very fussy. This hotel has manage to exceed my expectations. Why? The incredible service! You will see it in other reviews. I thought yes more people after tips, with the American "I will be you waiter tonight". I was wrong the service is very genuine and caring. I mentioned to a lady in the lift one morning that I had not slept much due to work commitments. That afternoon returning from my office the GM asked me if there was anything he could do for me to help me sleep better. Late that night I was having a beer in the bar and the F&B Manager approached to say he was sorry that I had not been sleeping well. He asked if there was anything he could do, I jokingly replied that a B52 Shooter would help me sleep. He explained the bar did not have all the ingredients but he said he would see what he could do. He went to the kitchen and got Baileys from the Chef who uses it in a desert and then he came back to the bar and made the drink for me personally. Wow. The communication care and teamwork in the hotel is amazing. I felt like I was actually seeing what the business books say should happen but never does. By way the hotel is very clean as are the rooms and it is very well located. I will stay again. Now I need to learn how to bring my team here?
- Official Description (provided by the hotel):
- St. Mark’s Hotel is a value for money 4 Star Business hotel located in the heart of Bangalore, the garden city of India. Situated 38 kms from the airport and a stone’s throw away from the city center, the hotel has 96 smart and comfortable rooms with excellent amenities including Complimentary Buffet Breakfast & Unlimited Internet Connectivity (Wired & Wi-Fi). ... more less
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- Also Known As:
- Hotel St Marks
- St Marks Hotel Bangalore