Overall, the Ritz is a great hotel. I'm on the road 180 days a year so I tend to spot issues quicker than most people. Having said that, staff is terrific. The facility is beautiful but the GC needs to finish the punch list of items that most regular Ritz guests will notice. This is a gold plated brand and the expectations are super high. The GM, Shane, is a great guy. He's doing his best in a market that can't be easy to manage in.
Food was good. Nothing amazing. Quality was good. I felt like I could eat anything they served or provided. Spa was terrific. I used it twice and had great experiences.
Rooms are beautiful. Super clean, large and comfortable.
I have to go many times a year and this will be the place I stay at going forward. (If my Travel Department lets me!)
- Official Description (provided by the hotel):
- The design of The Ritz-Carlton, Bangalore combines the intricate Jaali design native to the land with lush natural foliage, fresh water and the elemental characteristics of fire and stone to evoke India's vibrant landscape. Featuring stunning panoramic views of the upscale Residency Road commercial area, this luxury Bangalore hotel's 277 spacious rooms and suites provide business and leisure travelers alike with the perfect home base from which to explore "India's Silicon Valley" and beyond. Seven luxurious dining establishments, the stunning Ritz-Carlton Spa,a Rossano Ferretti and tastefully appointed meeting spaces ensure that we exceed your expectation, whatever your needs may be. The Ritz-Carlton's legendary personalized service, meanwhile, anticipates your expressed and unexpressed wishes. ... more less
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