We went to this property as a part of a corporate training session, on entry we were served breakfast. This was terrible experience, there was never enough food served on the buffet, every body had one item or other as all were not available at one go. After the training, I went to check in, the room was not done up, somebody had checkout but they did not find it opportune to prepare the room for a new guest.
Room sizes were fairly large and the property is decent, but the maintenance and service is pathetic.
We ordered room service at 11 pm while watching the football match, asking the stuff to be sent asap. It was delivered at 1.30 am after 5 followups, Item in question was bottles of soda and lemon.
Next day, when we had to checkout, the billing was also erroneous, they billed for one stuff, twice, billing was done by hand by the manager, as somehow no system generated final bill was provided.
Overall, an avoidable property.
- Official Description (provided by the hotel):
- The Angsana Oasis Spa & Resort managed by Banyan Tree Hotel & Resorts Singapore, strikes a balance of rustic beauty and modern conveniences. All 79 Rooms and Suites are provided with the most modern amenities. Dining options include “Sundance Bistro” – All Day Dining Restaurant, “Tangerine” – the contemporary multi cuisine restaurant, offering a select variety of Indian & continental cuisine, the Aquamarine Deck – exclusive venue for private functions by the poolside and Mirage the Lounge bar. ... more less
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- Also Known As:
- Angsana Oasis Hotel Bangalore
- Angsana Resort
- Angsana Hotel